Comfort Suites Abingdon I-81

Everything about my stay met expectations. If you want for a comfortable, clean and friendly hotel, this is a great choice.

Let's face it. I'm retired and do not live with a limitless budget. My only criticism is the fact at how much hotel rates have increased in just a couple years. Blame it on Covid or politics causing the inflationary factors to raise the cost of everything, it makes it more difficult to find traveling affordable. I'm an older senior and I must work with a budget. However,, I will say that the Comfort Suites rates were a better value than other hotels in the area, which is why I chose them. Not disappointed.

It was very clean and upgraded, including new mattresses. Susan , I think was the name of the front desk manager and she was fantastic.! The room was a king suite nicely furnished. Shin free weights, and opening up, so the pool would be good! I give them a 9.9.

The song pool wasn’t working and there were no free weights. I didn’t get the breakfast, but I seem waffle irons and it looked pretty good..

Breakfast was average compared to what I am used to. The breakfast area was comfortable and nicely decorated. There were plenty of hangers in the wardrobe, a nice touch. Room was very clean, the bed very comfortable - so comfortable I almost didn’t awake from a nap in time to make an appointment.

The fire alarm went off after 9 PM, apparently triggered accidentally by a guest. That is the only negative I can mention, but while it might have disturbed some guests, it did not inconvenience me.

I asked for a 30 min. check out extension due to a vehicle breakdown and the staff offered me a 1.5 hrs extension and offered me a ride or use of a car !!! As it turned out I didn't need the check-out extension or the use of a car but these people were willing to help in any way they could. IT DOESN'T GET BETTER THAN THIS !!!!

Nothing, everything was good, which is why we go back there every year as we travel through Abingdon.

The facility was super clean, the front desk person was very personable and made us feel right at home, the mattress was nice and firm, the towels thick and luxurious and even the shower head was decent with good water pressure. Breakfast bar items were plentiful and tasty and the kitchen attendants were cheerful. I'm pretty picky and quick to point out undesirable details; I can only offer compliments and would certainly choose this hotel again.

Location- terrific. Close to downtown, dining, and other services. Cleanliness- the lobby, breakfast area, and room were great. Amenities- sufficient fitness area Breakfast- plenty of options and was fresh. Staff- kind and helpful!

Pool was a little green. Couldn't find tv remote in the fitness room A gang of bikers was permitted to park and hang out directly in front of the entrance, which was inconvenient for dropping off luggage at check-in and noisy later in the evening. Only dealt with this one night though.

I really liked the location, and the staff were fantastic. Breakfast was typical fare, but staff again went above and beyond to provide real cutlery so I could slice my avocado, my daughter's tomatoes, and our kiwis since we're so restricted in the dietary department. Any time we interacted or had needs, they were very helpful and friendly.

The shower head had lots of buildup to the point it created a loud whine for the duration of the water running. Anyone showering woke the rest of the room. The water was really, really hard so it may just be that difficult to remove. The indoor pool said it was 79 degrees. Spoiler alert, it was 67 degrees at best.

We stayed at Comfort Suites with 2 kids and it was great. The staff were helpful and nice and our room was specious and comfortable! We enjoyed the indoor pool although it is not so up-to-date. Breakfast was great and we are very happy we found this place!

Our hostess/receptionist/manager was excellent. Very friendly and acted as though she was welcoming us into her home. Continuing to take care of us at breakfast too. Very enjoyable stay. We would like to stay again as we travel there for Barter theater plays quite often.

Beds looked a little rumpled when we opened the door. As if someone might have been laying ON them. Both rooms like this.

Everything... the staff was absolutely great and very nice... Melinda and Virginia both are a wonderful asset to this hotel.. the property was really really nice and we will definitely be staying there again

DO NOT MAKE OR PAY FOR THE RESERVATIONS THRU BOOKING.COM!!!!... They completely dropped the ball on the first reservation I made because "their system" didn't place the original reservation but they still charged me for it and then I still had to pay for my stay again in person once I got there so now I am out $327.00 for a 2 night stay that should have been only $139.00 after using my travel rewards... just look at booking for room rates then just call the property directly to make your reservations... trust me... it will be a lot less hassle and aggravation... and now I get to wait for booking.com to refund my money that they charged my debit card for a reservation that I never got initially.... JUST DONT DO IT... My bank is now getting involved to get my money back