The staff was very friendly and knowledgeable about the area. My husband and I brought our kids for a family staycation for Christmas 🎄 They remembered our names and even opened up the bar a little early so my hubby and I could have a drink while the kids napped! The pool area and hot tub were clean and NOT over chlorinated. 👌

The only downside was that we reserved the King Suite for 4 people, and there weren't enough towels for every person. It wasn't a big deal to ask for more. But if I'm putting in the reservation that we have 4 guests arriving. There should be enough towels for every guest. Oh, and no lotion. But again, no big deal to ask and the staff provided!

The front desk staff helped me locate reservations I made in 2020, to ensure I would not be in the same room, to avoid elevator traffic/noise. They also offered to enroll me in the rewards program.

Bathtub. I understand people are human & mistakes/oversights can happen. After a long day, I wanted to take a soaking/relaxing bath. However when I unrolled the shower mat, there were all kinds of hair from a previous customer. Nevertheless, it was a quick cleaning remedy, thanks yo the mini kitchen’s cleaning options/availability.

We arrived the middle of a massive power outage and were just seeking heat, TV, warm beverages, and showers. The room was very spacious and comfortable. Everything was clean and nothing needed repair. Staff promptly brought us an extra blanket when we asked for it and were sooo helpful, I would absolutely stay here again.

The pool was closed for cleaning when we were there and my friend had hoped to use it, The restaurant was closed but that was due to the power outage and could not have been helped.

Great property ! Clean and updated. The King Suite was good sized a well laid out. Nice kitchenette with micro and dishes, dishwasher. Bistro table and chairs were nice for morning coffee. Comfortable bed with nice linens. I felt we could have used a duvet though. Shower water pressure was very strong. We will stay again. Central to Bellevue downtown and East Seattle. Not far from Woodinville Wine tasting zone.

The breakfast was just OK. Eggs were not hot and toaster was not working well. Bread was dried out.

The room was spacious, the neighbourhood was quiet despite being near a busy highway. Trees and beautiful West Coast scenery surrounded the area. I liked that we did not pay for parking (it was free!) and the amenities provided such as the pool, hot pool, and gym were all included for a decent hotel price. Breakfast was yummy and included in hotel price and had typical morning items that were served hot and fresh.

nothing to add here

The staff was very friendly and helpful on check in. The breakfast was excellent and the dining room was very clean (not always my experience at other non-Hyatt facilities) and well maintained. I just feel confident that I can trust that my experience will always be positive at a Hyatt hotel.

It would have been nice to have more air conditioning or other cooling air in the indoor swimming pool/hot tub area. It was really hot and clammy with all the body heat from the people combined with the hot outside temperature and so cool air would have helped.

Perfect location. Close to shopping, restaurants and 18 minute drive to downtown Seattle. A few things to note about this hotel: Front desk was very friendly and kind. Seamless check in and check out Free parking Free breakfast and it was really good Clean facility Renovated rooms Pool area was also very clean Will definitely stay here again.

I liked the room, it was spacious, very clean, it was relaxing. Everyone was friendly!

Breakfast : no gluten free options and they did not have the list of ingredients so it was impossible to eat anything. I brought my own bread and use their butter. That is my suggestion : please be more aware of people with allergies, post the list of ingredients and offer gluten free options, and other options for lactose intolerant. It would be really appreciated.

Very good breakfast every morning. Always, hot water, tea + coffee available all day. Room was cleaned nice + early in the day + done very well. Small kitchenette + refrigerator a bonus as we stayed 5 nights. Staff was friendly, professional and helpful.

The guests before us had kept what smelled like fresh fish in the refrigerator. Consequently each day the odor became more intense. We really couldn't put food in there, but it was okay for water.

The big room and the pool. The breakfast was good.

The food at the restaurant is horrible! it is not even consumable. The food we got served was ridiculous and I can't imagine that we got served dried chicken. It is better to say they are out of the food item rather then serving trash.