Was unable to take a late check out

This is a beautiful hotel. Our room was spacious and well-appointed. Both of us have back issues, so we were very happy with how comfy the bed was. The room was quiet. We didn't have any issues with road noise or neighbor noise. The pool was decently warm, and the hot tub was perfect! We enjoyed the breakfast that was included. The front desk staff were friendly and helpful. Overall, it was a very nice stay.

The breakfast was excellent. We enjoyed the hot food especially the omelet station. The location was ideal for our purposes. The facilities were clean. A real great treat was the Manager's reception in the evenings where we got to enjoy a bottle of beer each.

However, it was disappointing that we had to pay for parking and internet. These should already be included in the accommodation since it is expensive already.

5th floor quiet except for neighbors kids running and yelling

Neighbors kids were running and yelling. Maybe make every other room filling? Ttv not working guide wouldn't come up no kong or espn to watch sports. Toilets near to floor. Very difficult to get up and down. No resturaunt or breakfast.x1. Need to work on breakfast. Poor quality. Coffee good.

Room was nice & it was clean. Had dinner at the Grill, it was delicious. Breakfast was good. Love the decor of the main lobby areas. I would recommend to family & friends. Washington is a beautiful state to visit.

The plug outlet in the bathroom did not work. The toilet was not flushing well. But not a deal breaker, minor stuff. I would stay there again if i have a chance.

Spacious room, clean and comfortable. Breakfast was delicious, many options to choose from.

We didn’t know that on the same weekend we were there a private event would happen. The bad part It was in the middle of the hotel (which is open for all rooms ) with loud music and people announcing on the microphone for an auction until almost 10 pm.

room size - large and comfortable. the staff was wecoming and nice. the room was quiet, and I liked the view.

The coffee machine is outdated, and "tea drinkers" are forced to use the same coffee maker with almost no tea selection. The bathroom is a bit outdated. Only one elevator functioned.

The breakfast is one of the main reasons we chose this hotel. The rooms were big and clean.

There was a leak making the carpet wet but it was quickly remedied. We were given a new room right away.

Loved the omelet station in the morning and definitely a very friendly staff

You could have done as you said you would do and not have cancelled my reservation before I arrived. Thankfully the staff member on duty when I arrived, Ren (not sure of spelling) took care of me to get me into a room. I called twice to advise the staff that I would be arriving at 1am the next morning due to my flight coming in at 1130pm and that I wanted to be sure I would have a room, they assured me they would note my file yet when I arrived I was told I had no reservation, thank fully i had all my confirmation information with me. Other than the initial hiccup my stay was wonderful.

The room was very clean and comfortable. It was also available early to us for check in.

The breakfast area was very crowded and people had to wait in line for up to 30 minutes to get their food. The room was high priced. Also, one of our digital keys was unreliable.