The room was spacious, newly decorated and well kept, clean, no funny smell, non-smoking. Perfect stay close to the airport for an early flight. Staff was friendly and parking is free.

There is very few options of food in the hotel. We arrived late and could only get two small frozen pizzas from the small market at the lobby. I believe they could improve the selection of food and beverages, since travelers staying near the airport are not very keen to drive to the city to grab a meal late at night.

All around great staff. Courtesy shuttle to/from the airport was a big plus for me. Rooms, lobby and breakfast areas very clean. 3rd floor King room larger than expected with everything needed including good size closet, fridge, microwave and large work desk. Liked that the vanity was separated from shower/ toilet room and window opens a bit for fresh air. Appreciated quiet heating unit. Breakfast is basic which is fine for me. Coffee & tea available all day. Will definitely stay here in future.

The shuttle service was excellent, no wait time to/from airport. Also provided a free shuttle to local restaurants. The light rail was a short walking distance away and easy way to go to downtown. The breakfast was much better than experienced at other locations, a lot of variety. Can't say enough about the staff, they we friendly and very helpful.

The lack of restaurants in the area was disappointing, especially if you didn't have a car.

The shuttle service to and from the airport was wonderful. We had a little issue to the airport as 4 guests did not get in line and cut the line. Fortunately, we gave ourselves 2.5 hours to the airport at 5:30am. We still had to hustle to get thru security. The hotel tried to correct by getting an uber. I told them just have a signup sheet to fix the problem.

No sign-up sheet for airport shuttle. Some customers cut lines and did not care. It makes the service unreliable.

Very clean, comfortable beds, continental breakfast

We arrived shortly after check in time and still had to wait 20 minutes before our room was ready. We were there for the Taylor Swift concert however so with that said it was understandably busy

Breakfast room was clean and the food was delicious. I was very happy with the staff. They were nice, helpful, and easy to talk to. We loved the free Shuttle to nearby restaurants and close proximity to light rail.

Nothing

The shuttle service was great not only to the airport but to restaurants near the area, very nice and convenient

The only thing I want to point out is the breakfast is very limited. Definitely room for improvement

breakfast is good with choices; Important: the hotel provides free shuttle to and from places within I km from hotel, This is important as the shuttle can take you to nearby sky train station.

The bed was very comfortable. The breakfast was excellent, with many good and healthy choices.

Not their fault, but the location was all concrete and roads, no place to walk outside. That is just in the nature of an airport hotel, I guess.

Breakfast was delicious and offered more than the standard buffet. Staff was very friendly and helpful and able to answer all our questions about the area

Wish there were more restaurants within walking distance