It was nice and clean very cozy check in was a breeze the hallways in this hotel smelled so pleasant my room was very clean nice and quiet I love that the staff used to bleach to clean the rooms the linings on the bed were clean pretty and white breakfast was a blast great location hospitality was excellent.

The location, staff, breakfast and beds were great! The local wild bears were adorable in the dumpsters as well!

The smell of the room was very musty.. and the shower had mold under the shower mat. The plate behind the handle of the shower was also broken and just hanging, exposing the inner shower wall and all its funk.. there was also no elevator to take all of our stuff upstairs, which was totally fine.. but something to be noted.

We only stayed for one night, but the room provided a night's sleep. It's right off the highway and easy to find being the only name brand hotel in Bluefield VA.

We didn't eat breakfast or anything so I can't say how that was. The price was a little shocking, a little bit high for the area.

It was very clean and smelled clean. The bed was comfortable. The TV got all the channels. There was breakfast and snacks and it was very quiet. The location is close to several places to eat. It was only 5 miles from the park where my event was

I have no complaints

There was an outdoor entrance near my room.

If you want a bath you have to bring your own stopper. The light in the entrance was constantly blinking. The lack of laundry facilities. The distance from downtown. The need to go up the highway and make a U-turn for a left turn.

Check in/check out was easy. The bed was very comfortable. Employees were very nice and friendly.

Breakfast was okay. I like half and half, so I missed that in my morning coffee. I would have liked to see fresh fruit.

Everything! The staff is amazing! Breakfast was top notch.

I felt sorry for the front desk. They were having computer problems and having trouble checking in people. Luckily everyone was understanding.

The staff was fantastic. The receptionist was great, efficient, polite and very friendly. The breakfast staff was equally excellent, as were all staff we met. The beds and bedlinen were comfortable.

Location.

From the moment I walked into the building I could SMELL the clean. Everything was very clean and well taken care of. The front desk lady on the night shift was so unbelievable nice. We were from out of state coming in for a family funeral. She was so helpful and pleasant. She really went above and beyond. She is diffantly a keeper! We were really just looking for a clean place to lay our head and have some peace and quiet. We found that and were so grateful. Thank you so much for our lovely stay!

The staff was super friendly and helpful!

Location was poor and -20 mins from expressway. Beds were super small for 2 ppl and dated facility.