The location was great. We parked in the garage (free on weekends) that connects to the hotel via a 2nd floor walkway usable once you've checked in and have a key. And we walked to a wonderful restaurant for dinner, Mangiare (highly recommend, though it is expensive, but food and service are wonderful!). The following day, we walked to breakfast at The Creamery (which didn't have pancakes--my heart, and stomach, were set on pancakes!) but was such a pretty spot to sit and eat looking out on the snow-banked Fox River. We headed back to the hotel and requested a later checkout time (happily granted), prepared for my book event at Lion's Head Bookstore, checked out and headed over to my event. In addition to being in a great location, the hotel has a comfortable upholstered bench and armchair, and a nice table and desk chair at which to do some work.

The bed could have been softer. I had just been at a different hotel in Minneapolis at which the bed was like sleeping on stone and all of my bones broke there. The bed at The Northland was an improvement, but not by a whole lot.

The bed was really nice and so was the bathroom.

Check in. Booked two rooms. Only one at check in. The clerk went to check a computer and could see we booked a second room, and was able to reserve a room- not so close to the first one. Took over an hour to finally get the room. One of my friends was having a panic attack over not having the room. Why didn’t you just give us the room and then do your computer stuff behind the scenes instead of making us wait for the computer and human error to be fixed before we got the room. We got punished for something that was not our fault.

Everything was exceptional! Clean, beautiful- period decor from the roaring 20’s complete with soft jazz playing in the background. Behind the front counter is a display of old skeleton room keys- very cool! The bed was like sinking into a cloud- I have never slept in a hotel bed as comfortable as this one. The room was spacious and the bathroom looked like a spa. It was extraordinary, the standard by which we’ll measure all other hotels we stay at against.

Nothing. If I had to pick on anything it would be that the bar and restaurant closed earlier than we had expected so we had to Door Dash food. Minor inconvenience and not the hotel’s fault though.

Loved the bathtub. The bed was very comfortable the room/rooms were very spacious. parking was very easy to navigate. pricing overall was very reasonable. Service even after hours was easy and very very fast. Wasn't my first stay, certainly won't be the last!

Everything exceeded our expectations and was all around fantastic. No complaints whatsoever

Never heard about breakfast included for extra? Booking. Com never let us know nor did front desk person when checking I

All staff was great housekeeping very friendly. The front desk staff when checking in was not. Getting info was like pulling teeth. She simply checked us in told us nothing about extras or parking. Etc. asked question scout checkout appeared like we were bothering her. Asked question in morning of different staff he was exceptional. Other than her attitude stay was great.

Love the "vibe" of this hotel. Updated - historic. Preservation of old hotel cubbies behind check in desk -fabulous touch.

Couldn't get even an "hour late" checkout.

Loved the hotel, mix of history and modern updates Room was a good size with a little lounge area Good bathroom and walk in shower Comfortable bed

Very little, just thought appetiser selection in bar area was poor and felt breakfast might have had more options.

We rented 2 rooms for a wedding and the front desk was very kind and accommodating to our requests. Everyone was friendly and welcoming. I love historic properties done well. This hotel was nicely updated in a way that honored the history and felt current all at the same time. The public spaces were beautiful.

very nice rooms. comfortable beds. good location. available parking in the parking structure along with additional parking for larger vehicles.

the on-site bar closed pretty early and the beverage prices were a bit high. wish it had a pool

The "welcome" message on the tv

At first we felt like we were treated a little differently because we weren't "dressed up". Once staff realized we were staying, it got better. The beds were rock hard. Didn't get much sleep/rest. The shower had almost no water pressure in it.