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$11412-14 Dinh Ngang, Hoan Kiem, Hanoi, 100000, Vietnam
Reservations:
+1-833-728-2041474 reviews
1/130
Spa/Wellness packages
Restaurant
Free wifi
Room service
Steam room
Air conditioning
Kid-friendly buffet
Bar
Welcome to La Sinfonía Citadel Hotel and Spa, a charming 4-star hotel located in the heart of Hanoi, Vietnam. With its prime location just 0.3mi from the city center, this hotel is the perfect choice for travelers looking to explore the vibrant streets and rich culture of Hanoi.
The hotel features 474 well-appointed rooms, offering guests a comfortable and enjoyable stay. Start your day right with a delicious breakfast, included with your stay. After a long day of exploring, unwind and pamper yourself with the hotel's spa and wellness packages, or relax in the steam room and sauna.
Guests rave about the top-notch service and exceptional amenities, including the free Wifi, 24-hour front desk, and pet-friendly policies. With its convenient location, excellent reviews, and competitive starting price of $114, La Sinfonía Citadel Hotel and Spa is the perfect choice for your stay in Hanoi. Book now and experience the best that this bustling city has to offer!
Indulge your taste buds at Eroica Restaurant, located right on site at La Sinfonía Citadel Hotel and Spa. This charming eatery offers a delightful ambiance, perfect for families, couples, and anyone looking to enjoy a modern and romantic dining experience. Savor the flavors of Vietnam as you explore the variety of Vietnamese cuisines available. With its convenient location within the hotel, Eroica Restaurant is the perfect spot for a delicious meal after a day of exploring Hanoi.
At La Sinfonía Citadel Hotel and Spa, we want to make your stay as convenient as possible. That's why we accept cash as well as a variety of payment methods, including American Express, Visa, Mastercard, Discover, Diners Club, JCB, and Maestro. No need to worry about carrying cash or finding the nearest ATM; simply choose the payment method that works best for you and enjoy a hassle-free experience.
Choose from a variety of comfortable and stylish room types at La Sinfonía Citadel Hotel and Spa. Whether you're traveling alone or with a group, we have the perfect accommodation for you. Our Deluxe Double or Twin Room with Internal Window offers a cozy space with one queen-size bed or two twin beds, accommodating up to two adults. For a stunning city view, our Junior Suite with City View is the ideal choice, accommodating up to two adults and one child. And for the ultimate luxury, our La Sinfonía Suite offers a spacious room with a king-size bed, perfect for a couple's getaway. No matter which room you choose, you'll enjoy a comfortable and relaxing stay at our hotel.
Closest airports
Noi Bai International Airport
13.5miCat Bi International Airport
58.8miSpa/Wellness packages
Restaurant
Free wifi
Room service
Steam room
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Patio
Elevator
Balcony
Bathtub
Upper floors accessible by elevator
Free toiletries
Bidet
Soundproof
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Deluxe, 2 Twin Beds, With Window
1 Queen Size Bed
2 Twin Beds
225 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
More details
Experience comfort and convenience in our Deluxe Double or Twin Room with an internal window. This spacious room, spanning 226 sqft, features a queen size bed and two twin beds, perfect for accommodating two adults. Enjoy amenities such as a private bathroom, minibar, coffee machine, flat-screen TV, air conditioning, and more.
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Junior Suite, 2 Twin Beds, City View
1 Queen Size Bed
2 Twin Beds
270 sqft
City view
Private Bathroom
Balcony
Minibar
+
More details
Enjoy spectacular city views from our spacious Junior Suite with City View. This TwinDouble room includes a private balcony, comfortable beds for 2 adults and 1 child, and an array of amenities such as a minibar, coffee machine, and flat-screen TV to make your stay unforgettable.
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La Sinfonia Suite
1 King Size Bed
430 sqft
City view
Private Bathroom
Balcony
Bathtub
More details
Experience luxury and comfort in our La Sinfonia Suite, featuring a spacious 431 sqft space with a king-size bed, a private bathroom with a bathtub, and a balcony offering stunning city views. Enjoy additional amenities such as a minibar, coffee machine, flat-screen TV, and air conditioning, ensuring a memorable stay.
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Suite, Terrace
1 Queen Size Bed
270 sqft
City view
Private Bathroom
Balcony
Terrace
+
More details
Experience the ultimate luxury in our Terrace Suite with a stunning city view, private balcony, and Terrace. Indulge in the comfort of a Queen size bed, enjoy the convenience of a minibar and coffee machine, and relax in the spacious sitting area.
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Executive, 2 Twin Beds, With Window
1 Queen Size Bed
2 Twin Beds
260 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
More details
Experience maximum comfort and luxury in our spacious Executive Double or Twin Room with an internal window. Equipped with a private bathroom, minibar, coffee machine, and flat-screen TV, this room is perfect for 2 adults and 1 child. Enjoy a soundproof and smoke-free environment while indulging in the added amenities like a bathrobe, safe, and hardwood or parquet floors.
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Deluxe
+
More details
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Junior Suite, City View
+
More details
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Suite
+
More details
Show 2 photos
Suite Grand
+
More details
Suite, 2 Twin Beds, City View, Terrace
2 Twin Beds
Terrace
More details
Premium, Twin, Pool View
1 Twin Bed
More details
Suite, 2 Twin Beds
2 Twin Beds
More details
9.3
474 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Timotheus
10
April 2024
We had a wonderful stay at La Sinfonia. The hotel is new and beautifully designed. The room was spacious and had all the things we needed. The breakfast offered a great variety of delicious food. We spent multiple evenings at the rooftop bar drinking cocktails. Although they are a bit pricey, they are well worth the cost. The bartenders there were also very friendly. We had a very nice chat with them at the bar. Their spa is also highly recommended. We got a full body massage by Thuy and Anh and they were both incredible! Lastly, all the staff in the hotel were great! They were always there when we needed anything and everyone was very kind and friendly. If I come back to Hanoi I will definitely stay here again!
There was a bit of a strange smell in the bathroom throughout our stay, although that didn't really bother us.
Andrei
9.1
January 2025
First, location is great if you want to explore local food and the famous train street in Hanoi. The street is basically 3 minutes walking, making it so convenient to see the train passing. Second, check in was smooth and quick. We got clear informative instructions from the staff and everything was well appreciated. As we were a new couple and wanted to enjoy our first trip together, the hotel upgraded us upon knowing this information. The room was very clean, quiet, and well-ventilated. The bed was incredibly comfortable, and the soundproofing ensured a peaceful sleep, despite being close to the Sky Bar. Breakfast was delicious, though a bit more variety would be nice. We tried wine and cocktails at the sky bar and those were well made as well. For us it was a perfect stay and perfect place to create long lasting memories. Thank you to everyone here, especially to Hue that took so good care of us during our stay. She did go the extra mile to make sure everything and everyone is happy. We will book again for sure.
Nothing to complain.
Fanny
10
January 2025
Beautiful art deco style rooms, clean, spacious especially the shower with good pressure and hot water. Loved the attention to details in the room like fresh flowers and fresh fruits. Well located, close to the old quarter, right next to the train street, with plenty of choices of restaurants and convenience store. Despite being next to a busy street, our room was super quiet and we slept like babies. Didn’t have time to try the spa unfortunately but it looked very high end and professional. The highlight of our stay was definitely the staff. We were treated like in a 5 star hotel by Mr. Nguyen The Minh. He remembered details of our onward itinerary, spoke perfect English, gave us great recommendations, and even gave us a little souvenir before we left. We cannot thank him enough for his hospitality and his courtesy that made our stay memorable. We would definitely recommend this place. Keep up the great work.
The continental side of the breakfast could be improved. The Vietnamese side was tasty and fresh though, with new items daily.
Suze
10
January 2025
This is a small boutique hotel, but beautifulyl run and in a great location. The rooms were quite small but well laid out with a great art-deco style and a nice en-suite bathrooms with a really deep tub and over head shower. Shampoo, conditioner etc all provided. The breakfast buffet was good with lots of different choices, both continental and Asian and a chef making eggs whichever way you want them. The restaurant was on the top floor with a great view looking out over the busy streets below. The spa was small but well done and we both had a really good massage. The hotel is in a great spot, easy to walk everywhere. The staff could not have been more helpful. They were wonderful with lots of great local recommendations. We loved our stay. Thankyou
We were very happy at the Sinfonia and would definitely recommend it.
Laura-maria
10
January 2025
We especially loved how friendly and helpful the staff were during our both stays. They offered to help with transportation and helped us confirm when we weren't sure that our reservations were through. We were constantly checked on to see if everything works well, if we could sleep properly (especially that we had the first night amid street celebrations of Vietnam winning the ASEAN cup), and we were assisted with a warm smile and kind words along the way. Special thanks to Nam and Hue, whom we met daily during our stay and they made sure we had a smooth holiday. Nonetheless, the spa area was very relaxing and the ladies who handled our treatments were very skilled and kind, and made sure we were comfortable and relaxed, so we made the most out of the experience. We would totally recommend using their services.
The windows of the rooms were facing an inner (very small) yard so there was not much to see, and we had to use the air conditioning for refreshing the air. However, considering that we didn't spend much time in the hotel room, that wasn't really an issue.
Raphaël
10
December 2024
My stay at la Sinfonia was amazing. The Hotel manager ( I think, I unfortunately haven't got his name ) was very attentive to every guest, very hardworking to make sure everyone is having a good stay in the hotel. I mentioned quickly that the room I was in was a tiny bit loud for me because im a light sleeper, and I got a room call 5min after with the offer of changing without extra fee toi a better more quiet room. the breakfast is really good, the atmosphere really cozy and the decoration on point. The bedding is very confortable, but also very soft, which is to the European taste, but can feel too soft/not firm enough for people who like firmer beds. Also, the massages and treatment in the spa of the hotel are truly amazing, I cannot recommend them enough if you get the time to take one.
As mentioned, it was not a problem for me but the bedding is really soft, and could be a problem for those who don't like soft beds.
Kasia
10
December 2024
Exceptional Service and Memorable Stay at elegant and classy Synfonica Cytadel Hotel. Our recent stay at Synfonica Cytadel Hotel was nothing short of extraordinary, thanks to the incredible staff and their outstanding service. From the moment we arrived, the reception team set the tone with their warm welcome and seamless check-in process. They went above and beyond to accommodate our needs, ensuring every request was met with a smile and a proactive approach. The restaurant staff were equally remarkable, offering not just delicious cuisine but an adaptive and personalized dining experience. They attentively catered to our dietary preferences and made dining feel like a truly special occasion. The spa was another highlight of our stay. The team provided an atmosphere of relaxation and rejuvenation, tailoring treatments to our preferences and making every moment a luxurious escape. What truly stood out throughout our visit was the consistent adaptability and attentiveness of the entire team. No request was too small or too complex; they handled everything with professionalism and genuine care. Synfonica Cytadel Hotel is a place where exceptional service meets heartfelt hospitality. We can’t wait to return!
Ingvild
8.2
August 2023
The hotel is clean and the straff is very helpful! The hotel is in short walkingdistance to the most busy part of the old quarter. Right by the Train street. I had a massage from Ahn, wich i can recommend!
somewhat poorly soundproofed
Meitong
10
January 2023
Location, staff services, cleanness; Right in the centre of the old quarter; nice restaurants nearby; room is very clean; bed, mattress, pillows are very very comfortable. I'm picky on this and they are much better than many 5 star hotels; Shower is strong; Most of all, staff are extremely friendly and helpful. Big thanks to Duy at the reception who advised me where to get the covid test, and to save time even he went to pick up my report.
Owais
10
November 2024
I loved the property for its perfect blend of luxury and comfort. The beautifully designed rooms, attentive staff, serene spa, and the rooftop bar with stunning views made the stay truly memorable. Its convenient location added to the overall charm, offering easy access to attractions while maintaining a peaceful atmosphere.
While the overall experience was excellent, However, it didn’t significantly affect my stay and was overshadowed by the many positives.
Attractions
Vietnam Military History Museum
0.3miVietnam National Fine Arts Museum (Bao Tang My Thuat)
0.4miSt Joseph’s Cathedral (Nha Tho Lon)
0.5miVietnamese Women’s Museum
0.7miDong Xuan Market
0.8miPresidential Palace
0.9miPhu Tay Ho
1miLong Bien Bridge (Cau Long Bien)
1.1miHo Chi Minh's Residence (Nha Bac Ho)
1.1miHanoi Opera House (Nha Hat Lon)
1.1miVietnam National Museum of History
1.1miTran Quoc Pagoda (Chua Tran Quoc)
1.4miWest Lake (Ho Tay)
1.4miVietnam Museum of Ethnology (VME)
3miVan Phuc Silk Village
5.6miAttractions
Vietnam Military History Museum
0.3miVietnam National Fine Arts Museum (Bao Tang My Thuat)
0.4miSt Joseph’s Cathedral (Nha Tho Lon)
0.5miVietnamese Women’s Museum
0.7miDong Xuan Market
0.8miPresidential Palace
0.9miPhu Tay Ho
1miLong Bien Bridge (Cau Long Bien)
1.1miHo Chi Minh's Residence (Nha Bac Ho)
1.1miHanoi Opera House (Nha Hat Lon)
1.1miVietnam National Museum of History
1.1miTran Quoc Pagoda (Chua Tran Quoc)
1.4miWest Lake (Ho Tay)
1.4miVietnam Museum of Ethnology (VME)
3miVan Phuc Silk Village
5.6miAirports
Noi Bai International Airport
13.5miCat Bi International Airport
58.8miEroica Restaurant
Cuisines
Ambiances
Spa/Wellness packages
Restaurant
Free wifi
Room service
Steam room
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Patio
Elevator
Balcony
Bathtub
Upper floors accessible by elevator
Free toiletries
Bidet
Soundproof
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Bike tours
Cooking class
Happy hour
Live music/Performance
Themed dinners
Tour or class about local culture
Walking tours
Bathroom
Bathrobe
Bathtub
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Evening entertainment
Strollers
Food & Drink
Bar
Breakfast in the room
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Elevator
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic room available
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
BBQ facilities
Outdoor furniture
Patio
Terrace
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Couples' massage
Full-body massage
Head massage
Massage
Neck massage
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Public transit tickets
Shuttle service
View
City view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:30
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 11 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
1 - 1 years
2+ years
Extra bed upon request
$18 per person per day
5+ years
Extra bed upon request
$18 per person per day
The price in VND has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Diners Club,
JCB,
Discover,
Mastercard,
Visa,
American Express,
Maestro,
Cash only
This property accepts cash.
What are the check-in and check-out times at La Sinfonía Citadel Hotel and Spa?
Rooms at La Sinfonía Citadel Hotel and Spa become available for check-in at 02:00 PM and guests are requested to check out by 11:30 AM.
What's the nightly rate at La Sinfonía Citadel Hotel and Spa?
La Sinfonía Citadel Hotel and Spa has a starting price of $114 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
Which room categories can I book at La Sinfonía Citadel Hotel and Spa?
The La Sinfonía Citadel Hotel and Spa offers a variety of room types including Deluxe Double or Twin Rooms with Internal Windows, Junior Suites with City Views, La Sinfonia Suites, Terrace Suites, and Executive Double or Twin Rooms with Internal Windows. The rooms have different sizes ranging from 226 sqft to 431 sqft. Smoking is not allowed in any of the rooms. The rooms can accommodate either 2 adults or 2 adults and 1 child, depending on the room type, and have various bed sizes including Queen size, King size, and Twin beds.
Where can guests find entertainment in La Sinfonía Citadel Hotel and Spa?
Guests at La Sinfonía Citadel Hotel and Spa can spend their time enjoying a range of leisure amenities. The hotel offers a spa, sauna, and steam room where guests can indulge in relaxing spa and wellness packages. They can also enjoy live music performances and grab a drink at the bar.
For those looking for outdoor activities, the hotel provides bicycle rental, bike tours, and walking tours. In the evenings, guests can participate in cooking classes or enjoy the evening entertainment provided.
Additionally, the hotel features a restaurant called Eroica Restaurant. With a family-friendly, modern, and romantic ambiance, guests can savor delicious Vietnamese cuisine.
Overall, guests have plenty of options to choose from to make the most of their time at La Sinfonía Citadel Hotel and Spa, whether they prefer relaxation, outdoor activities, or culinary experiences.
Is there an in-house restaurant at La Sinfonía Citadel Hotel and Spa?
Yes, there are restaurants available on site at La Sinfonía Citadel Hotel and Spa. The hotel has Eroica Restaurant, which offers a variety of Vietnamese cuisines. The ambiances at the restaurant are modern, romantic, and family-friendly.
Does La Sinfonía Citadel Hotel and Spa accept credit cards?
Yes, La Sinfonía Citadel Hotel and Spa accepts credit cards. They accept American Express, Visa, Mastercard, Discover, Diners Club, JCB, and Maestro. Additionally, they also accept cash as a payment method.
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