We had the best time ever. The Little Hanoi is highly recommended. We got a very spacious room on the top floor. The bed was very comfortable, and the breakfast options were great (you had the option to choose from four different breakfast types). The location and value for money couldn't be better as you are in the heart of the old town. The best about our stay, however, was the staff. To be precise, Tommy (the hotel manager) looked after us from start to finish. I've been in contact with him from the hotel reservation until leaving the country. He advised us on the Ha Long Bay and Sapa trip while organising everything on our behalf. His contacts looked after us no matter where we were. Thank you very much for going above and beyond, Tommy - you are a fantastic manager and really care about your guest experience. Also, Phuong (the receptionist) gave us very helpful information about Hanoi and circled some "places to see" on the city map. Apart from that, Mai and her husband Ha were awesome. Mai (in the photo with us) made our stay special by starting with a great breakfast and chat in the morning. It was interesting to hear more about Vietnam and her family. Ha (the night porter and Mai's husband) was really friendly and accommodating. We can't thank you all enough for making our experience so special; thanks, we will be back.

Nothing that I can think of...

Room and location were perfect. Hotel was clean and we even got a free upgrade for our last night. Tommy (the manager) will help you book anything you want to do, and even barter with locals for you. Even after our visit he organised activities for us free of charge. Recommend this hotel and service. They booked for us the Cruise Halong bay 2 days 1 night with better price than outside. If you need ant information about Halong bay - Sapa - Ninh binh you don’t need to go any where else. Tommy can help you with his partner .

Hotel located in calm side street of a busy centre so you get all of the perks (food, shops, close to sights etc) without the noise. We appreciated having two beds (twin bed room) which you could move together or apart as you wish. There is no breakfast, but there is tone of food options within two minites of the hotel including bakeries for european breakfast style.

we got at midnight from nyc and the guy was waiting for us. very nice very friendly location is perfect

the walls are very thin you can hear everything but mostly quite

The stuff was really polite. They made us feel so comfortable. They also booked us tours with the requirements that we asked! The location in the centre of Hanoi, everything in walking distance. Highly recommended!!

Great location. Bed is super comfy had a great night sleep, showerlovely and hot. Staff at the hotel are really welcoming and really helpful.

Everything was brilliant.

Staff is awesome. They help you with any of your room issues. It's a safe place. In Old Square but at the side road so very quiet. Very close to everything.

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The staff was super nice and helped us book a daytrip to halong bay. It’s also walking distance to borg ”old quarters” and train street :)

location、staff

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comfortable clean room, good choice of breakfast.