Great location - a quiet street near to the lake, old quarter and amazing coffee places ! Linh at the hostel was lovely and very helpful in organising tours and I had a great 3 day trip to Sapa with smooth pick up etc. the beds were also comfy, with stairs up to the top bunks. Lockers were spacious too.

This has now changed but there was no breakfast on my first two days which meant it was hard to meet anyone else and it was almost too quiet. But they started serving it on my last day which will help a lot !

Staff members are just amazing, just smile, they are really trustful people and they gave great recommandations, can book you with decent price (unlike traveling agency) buses, help you renting scooters with their networks. Thank to them I could have my bus to Ha Long in a few hours. I asked to stay another night the day I was supposed to check out, they did it right away. I did 3 hostels in Hanoi so far and this one really good, value for money. Recommend you to spend your nights if you are in Hanoi. (If you can play with An, also one of the staff member's boy, please do so, he is a good one :))

The guy talking at midnight on his phone like he was alone.. For me, my bed tend to be humid in the 6 floor which bother me a bit and they don't have a rooftop/quiet place to exercise. (did it on the balcony tho)

Alex at the reception was really helpful, he kindly helped us when booking our buses to Sapa. When we came back 2 weeks later he remembered us and accepted to take care of our bags (flight was in the evening so did not have any reservations at the place) Would recommend absolutely ! clean new room (dormitory) and perfect location ! i’m

- The receptionist and cleaners went above and beyond to ensure the stay was comfortable and made really good recommendations for tours and bookings - Love the dorm beds: had nice shelving, hooks to hang clothes and a mini fan at each bed in addition to air condition. Privacy curtains worked well. - Centrally located and very well within walking distance to great food and attractions that are in the Old Quarters - Shower was okay, but could use some bath mats

There was a member of the dorm coughing like mad for the two days I was there. Didn’t practice very proper hygiene either with lack of mask and hand sanitising when I saw her. Not hotel’s fault, just a thing to take note of when staying at hostels now as guest and maybe a good thing for hostel owners to take note of as well.

Great location, just a couple of minutes walk and everything is close by. The train street was only about 10-15 mins walk. The staff were really helpful and they helped arrange my ha Giang loop tour which i loved. Quite at night

Nothing

The location is great, only a few minutes away from the Old Quarter. There's hardly any noise and the room is clean. Staff is helpful and eager to help with booking different activities.

Linh was very kind and friendly to us. They can manage all your tours and Busses you need to see the Country. They will always make sure everything is okey with sending you Massages. Very great service !

Good location and very good staff with great access to tours and trips to halong Bay etc

My bed was rock hard but the room was good so maybe a new mattress in the normal double rooms would be good

Simple, safe ,comfortable, central! The manager David exceeded expectations and went outside the box to resolve issues ! A gem indeed , highly recommended !

If u looking for 5 star go to the Hilton!

The hostel was amazing. The staff was very friendly and the rooms were very clean! There is a travel agency in the hostel as well so they help you to continue your travels. Big yes for me to luxury backpackers. Thanks David Le.

Norhing