Stayed in 804 on the 8th floor. Really good elevator. Bar on 9th is great and you can dry clothes in the open air on the 10th. Stayed 2 nights. The security guard didn't speak English but Google translate was fine. 24 hour check in and out is great. Place was clean, quiet and had all the amenities of an expensive hotel including tooth brush, shampoo and towels.

Appartment entrance directions (that the owner or manager message me) were wrong. it's the opposite side of the building to enter. Not the supermarket side. Shower is fully functional but the handle comes off in your hand and the bigger shower head is clogged, you need to use the secondary, flexi shower head. Location is quiet but you're a 20000vnd taxi away from historic area. Can also be walked in half an hour.

We were upgraded to a nicer room when we told them about the issues in our initial room. Nice amenities and lighting

The first room we got wasn’t great. We had a broken chair and a broken fan and the power was pulsing so the AC didn’t cool the room in over an hour when “blasting”. We told them about these issues and they upgraded us to a nicer studio. We were very thankful for this, but this was the room that we saw in the photos when we initially booked. So we ended up getting the room be booked originally.

TOP NOTCH accommodation. - Staff was unbelievably nice. They would respond no matter how late. - The Cleanliness was 10/10. - The location was authentic Vietnamese living. NOT for the tourist type BUT it is also not far. Maybe 5 mins from the center. - FOOD everywhere - Best beds. Everything is provided. Everyone is respectful. - Next to THREE convenience stores.

My schedule ha! Nothing the hotel could do.

I made two separate bookings on my account so I will review two separate rooms as they were quite different. The first stay we had was in room 301 and it was the large deluxe room with balcony as seen in most pics. It was great - clean, bright and spacious. The room was equipped with netflix and basic kitchen amenities and wifi worked great. The neighborhood was definitely very local but that was the charm about it. We loved it so much we decided to stay 2 more nights but had to switch rooms as it was booked and that was when the stay went downhill.

If possible, only stay in 301 and nothing else, not even 401. Refer to second review.

Staff are super nice and caring. The location is close to many good local restaurants. There is an elevator. The room is spacious. Good values.

The bathroom cloth hanger inside the shower renders it useless. Love-making chair is not necessary and takes up too much space. The electrical outlet is hidden inside the cabinet of the kitchenette, which doesn't make sense.

We had a room with a balcony. The floor is old, but we liked the room and the place where it is situated. The manager of the hotel helped us to order a bus to Ha Long without additional cost.

The place and location was great for me and the staff first class and so so helpful, I would definitely recommend this place, I will be coming again soon

There was nothing I didn't like.

The location is great with a lot of eating places around. The room is comfortable with good a/c, bed, the bathroom is clean and nice. The guard is friendly, helpful. I definitely come back if I go to Hanoi

This was my second time and the room was much better Everything is excellent for the price.

I couldn't ask for more.

Modern and and the ease of the location

That there was no welcoming bottles of water