I loved the location of the breakfast. I loved that it could be paid by the hospitality tax. I forgot a wallet with several ID cards, a gift certificate, and the lost and found staff was incredibly nice about it. I would like to commend especially Flenicia. I talked with her a couple of times. She was very helpful.

Frankly, after a long trip, learning how to use the two elevators, initially was too much work and confusing. Also the very modern faucet in the bathroom sink was a learning experience. On the whole I prefer a bathroom separate from bedroom. But these are really details.

Gorgeous property great staff right across the street from the convention we were going to

Just that a normal non event price for 4 nights same room is only 1200$ where ours over an event was over $3000 just for the room

Loved that it was located within walking distance to LA LIVE and Crypto.com.

Made a cup of coffee and discovered the little creamers were bad (although it says it's non-dairy). Suggest someone checks that occasionally.

the location and cleanliness of the hotel was very good.

I booked a king size bed and I walked into my room and there was 2 queen size beds. Was not the best impression on my date lol

Breakfast was very good.

Maybe that 8th floor situation could been improved. Also the fire alarm went off, but glad that the announcer gave us an update and an "all clear".

Very clean and friendly staff

I had to ask for a iron and ironing board

staff was great, views was worth the price breakfast was also great roof top bar was great just need heaters operational but offered lap blankets

The breakfast was good The location was good as well

I didn’t like the fact that there wasn’t any complimentary breakfast.

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No room services Bad breakfast high price

well planed for guest enjoyment

it’s new so check in needs to be more efficient