The staff was extremely helpful. One example was printing and scanning a document for me while I stood by.

There were some food issues during a dinner. My family ordered two flatbread pizza Margherita's. There was something sufficiently unusual about the preparation to have both eat very little. I arrived to join my family after a Zoom meeting, ordered a hamburger, and waited thirty to forty minutes for it to arrive. The waiter realized there was a problem, gave me a complimentary drink, and told me it would be ready in a few minutes. There may be a problem in the kitchen.

Staff was very responsive to our requests for soap, towels and a mid-week cleaning of the bathroom since we were staying 11 days. Bed was very comfortable. Bathroom was clean.

We were given a room with adjoining door to the room next door without our knowledge. This allowed an alarm and loud phone conversations from the next room to disturb us (4am). We were also disappointed that we had to pay to park in the lot, although our rate was less than published and expected. A free breakfast would have been nice for the money that was saved by not cleaning our room.

unfortunately for a 3 day stay, there is no cleaning to take out trash, which is a bummer

The bed and pillows were very comfortable, the entire room was very clean and spacious. Starbucks coffee downstairs in the lobby.

Nice room & facilities. Close to other amenities such as the mall.

Further from other parts of Culver City than expected.

This area is nicer than a lot of areas where hotels group up in SoCal. Feels like everything outside is neatly packed into this campus like atmosphere. So many people taken care of here. Kids, older folks, college students, international folk. And I feel like everytime I would walk past front desk, staff was interacting with someone. Deena is literally the most efficient/kind/ smart manager I have dealt with in awhile. I dont even know if she is the Manager, but man. She was able to handle 3rd party booking technical screw up on the computer as there was a packed lobby. She also kept positive and her employees informed of how to handle rare tech error in the future. She is caring too. If you don’t the term “owner/operator mentality”, look it up. She exudes it.

No microwave in the room. But the one downstairs was immaculate!

My flight was cancelled last minute late in the evening so I had to find a hotel quickly. The airline held my luggage so I didn’t have any of my clothes or toiletries. The woman at the front desk went above and beyond putting together a care package of all of the items she thought I could use so I didn’t have to go out and purchase more things late at night. It was so thoughtful and kind. I really appreciated that and it made my stay that much more relaxing.

Over all good experience

Too expensive

I was able to get a super early check in and was in my room earlier.

I liked everything.

Theres were always a nice & healthy refreshing drink in the lobby. The location is great: 15m drive to the Playa Del Rey Beach, the airport is close too, there is a huge shopping mall in walking distance as well. The view from my room was amazing (9th floor).

Maybe the fitness room could be more equipped, but alltogether I was able to complete my functional / lifting upper body training.