The location was really ideal. So close to the train station easy to find and the room was so clean and comfortable.

The staff on the reception both day and night seemed to be almost fed up. There was no interaction or effort with a conversation very blunt and almost rude I would say. It wasn't very welcoming at all.

The apartment was clean with good size. The location was near the Westfield shopping mall. The metro station was 15mins walk from the hotel.

No daily service, but you have to pay GBP15 extra per day for the housekeeping. The bed was not very comfortable. You will need to budget 30-45mins by metro from the hotel to Central London.

The location was perfect, the facility was clean and quiet.The breakfast was also excellent, I would recommend to always include breakfast, you won't regret it.

The only thing that didn't work for us was the dishwasher but other than that everything was great.

Clean, modern and spacious - good value for money

Only 2 Nespresso pods were provided for day1 - had to pay £6 for 2 more on day 2 - surely for 2 people & a 2 night stay you expect coffee for both days - money is saved as they didn’t clean the room whilst we were there or give us fresh towels so I think it would be good customer service to provide coffee for both days

Great location ideal for public transport, well connected to the Underground (20 minutes to central London) and accessible from all London airports. Plus an enormous mall just down the street where you have all the shopping you could want. Room was spacious, clean and fairly well-appointed. Bed was very comfortable. The safe for valuables worked well. Air-conditioning could be adjusted for comfort and (huge plus) you could open the window for ventilation. I liked not being disturbed by maid wanting to clean the room.

Kitchen had a microwave with grill but no oven which limited what could be cooked. Cutlery and glasses we had to wash before using as they were greasy. Cooking utensils consisted of a whisk and a ladle so we had to buy our own spatula and fish slice etc. Dinner plates were too large to fit into the compact dishwasher and had to be washed by hand in the tiny sink. We had to ask for the shower drain to be fixed because of a sewer smell. The smoke alarm battery needed changing to stop it cheeping. Manager did all this cheerfully. After 3 days I wanted clean towels and got them despite bad attitude from one staff member. None of this spoiled our enjoyment and we would stay again any time.

The location is ideal. A convenience store is 2 minutes away. The Westfield Mall is a 5 min. walk. There's groceries, clothing, great restaurants, you name it just 5 minutes walk. The Stratford Tube and above ground stations are a 10 minute walk. When we asked for extra towels and sheets, they promptly obliged. When we had trouble with the grill and microwave (not used to UK standards), they came up to our room to help out. The staff are incredibly friendly, flexible, thoughtful, and go out of their way to help. The rooms are spotless clean, the bathroom impeccable, the kitchen facilities excellent. They even have umbrellas for guest to use! This was probably the best hotel experience my wife and I have had in the past 10 years. Btw, there are lovely parks 10 minutes walk away, and Stratford is a lively part of London. You will not regret booking and staying here. When I return to London, this is the only place I'll consider!

I can't think of any feature which was not to my liking!

I stayed in 2bed studio for 7nights. Best stay I had so far in any hotel. Amazing sound proof, you couldn't hear a fly during night. It surprised me because I had a room facing the street and I also assume that there were a lot of people staying in the building however it was complete silence during the night. Also have to mention the beds, best one I had so far in hotels. It felt like brand new mattress. It was a nice studio that had everything a person would need. Kitchen was equipped enough so you could prepare anything. Neighbourhood is amazing. I felt safe during entire stay. You have great metro station super close where you can grab DLR line for just one stop and from there you are on main Stratford tube station where you have a lot of metro lines available. Westfield mall that is also super close is amazing option for quick shopping or grabbing something to eat. There are crazy number of options to eat in Westfield mall. For this price I do not think you could find better option in London.

/

The location was perfect for Abba Voyage and the rooms were great - everything we needed and more! There is ample space in the rooms and plenty of power sockets, which some hotels lack. There is also adequate lighting with various lamps and usable space, well designed, with lots of storage space with hangers and a safe in one of the wardrobes, vanity area with full length mirror and sockets. I find I am usually too warm in hotel rooms, so was please that the windows opened! Our family were in 2 rooms, a studio apartment for 2 and a 1 bedroom apartment for 3. We felt this was good value for money and all 5 of us were very happy with our room. We had high floors which gave amazing views of London! There is a Sainsburys a short walk away too and anything bought there you can put in your fridge, so we loved having the kitchenette area! There is a hob and dishwasher with crockery and cutlery provided, also washing up liquid and cloth - we were very pleased with the facilities. We enjoyed playing board games (provided) in the lobby area in the evening and playing the Fusebal table. There is free water available at all times and staff always present if needed anything. One particular member of staff (Emese) went above and beyond for my elderly Father and showed great kindness towards him which was much appreciated. All of the staff were very attentive, allowing us to store our bags securely before check-in and ordering us taxis, giving us recommendations for nearby restaurants.

Unfortunately, the Espresso machine in our room (908) did not work, so we wasted the 2 coffee pods that were provided as they came out watery. We could have reported this at the time if it had been a priority, but it didn't matter too much. Also, I would have preferred an actual bed rather than a sofa bed (room 908) In my parents and auntie's room (1306) they had a double bed, with the extra bed being a sofa bed, which is understandable, but as we only had 1 double bed in our studio room for 2 people, we assumed this would be a proper bed, like the first bed in the triple room. My partner found it very uncomfortable, but I thought ti was great, so again, we didn't mention it.

The location is ideal. A convenience store is 2 minutes away. The Westfield Mall is a 5 min. walk. There's groceries, clothing, great restaurants, you name it just 5 minutes walk. The Stratford Tube and above ground stations are a 10 minute walk. When we asked for extra towels and sheets, they promptly obliged. When we had trouble with the grill and microwave (not used to UK standards), they came up to our room to help out. The staff are incredibly friendly, flexible, thoughtful, and go out of their way to help. The rooms are spotless clean, the bathroom impeccable, the kitchen facilities excellent. They even have umbrellas for guest to use! This was probably the best hotel experience my wife and I have had in the past 10 years. Btw, there are lovely parks 10 minutes walk away, and Stratford is a lively part of London. You will not regret booking and staying here. When I return to London, this is the only place I'll consider!

Nothing I can think of!

We were on the 12th floor and excellent view. all the items for cooking were available. The bedroom was quite small. All the charging points worked fine. TV's were working properly. Bathroom was spacious. Only shower, no tub were there in our room.

Please collect 2 access keys from Reception. Lift won't work unless we swipe our access card if we want to go from ground to top floor. So if someone wants to go outside, he or she needs a key always in hand. So that, one key we can insert into electricity vent and other one for lift operating.