Element Melbourne Richmond

Everything was super. Very professional and ever smiling staff. We were checked in as soon as we arrived long before advised checking time. The superb buffet style breakfast, the cleanliness, free Wi-Fi. A tram line running by the hotel. Easy access to Melbourne CBD. Situated in a leafy area with amazing views. I could go on and on.

Liked everything about the hotel, however, it is an area where we could not find convenient shops around. We had to walk a distance to get groceries. Not many outside hotel eating options, unless if you walk, get on the tram or hire a bicycle. The hotel has a bicycle hire facility.

Great location - just out of the city, with a tram stop nearby by and short walk to the Yarra River. Clearly new and well finished. We didn't see any cleaning staff - but the room was spotless (5 stars to housekeeping). The room had everything we needed, plus secure car park and venue features such as pool table, meeting room and restaurant.

We arrived a 3pm for checking (probably a peak time) and only one staff member was on to check staff in. There was a queue of people wanting to do the same and we saw at least 3 staff walk past who didn't acknowledge us or offer to help.

Modern and clean with amazing entertainment rooms (Nintendo, Air Hockey, Arcades etc)

Liked everything about this place.

We loved our stay here and will definitely be back. Modern but homely, clean, comfortable. Room was extremely clean, bed comfortable and bathroom great. Even the robe was so soft and cozy. Amazing black out blinds, which gave us a long peaceful sleep. In a convenient location that will be my new go to if I need to stay near the city. Most city car parks cost $50-$70 a night and don’t fit 4WDs. Here we paid $35 and fit in easily.

No mini bar in the room, but instead at the reception. That’s ok if you know what you want when you walk past, but late at night you have to get dressed and get up and go down to get it which sucks. On checkout I wanted to pay cash for the parking but the man was not having a bar of it because he thought he wouldn’t have the change ($5), even though he actually didn’t look for it. I tried card but their machine kept declining it (their error, not mine - worked the night before), so they were forced to take cash and magically they had enough change. Wanted to get breakfast and walked in the restaurant to be told it shut at 10:30am. Considering check out was 11am, we though that was pretty poor - so we took our business elsewhere 😊

Tram stop right out the front Restaurant to die for!!! Food full of flavour. Could not fault anything we ate. Bed very comfy. Snacks available for sale in lobby Peaceful area (on weekend)

(Just) a little far way out of the city if going back and forth during day and returning again to get changed/freshened up prior to going out for dinner and/or later night activities (located at tip end of Richmond just before Hawthorn area). No shops nearby to browse or grab a coffee from on weekend, although there is a Tram stop just out the front which drives straight into bustling Richmond. Paid for parking but could probably easily park out the front on a weekend as is located in more a business type area so not busy.

This was our 2nd stay. Immaculate room- bed is so comfortable, big TV opposite bed, shower excellent.

Carparking has increased to $42!! Then the staff member tried to justify it by saying in the city it can be over $60 (incorrect - we have never paid that in the city) and it is because they have better priced rooms because they are further out than the CBD (also incorrect- we have stayed in the city many times for similar or less price). Our stays here are based on location needs, not pricing.

The hotel was lovely, calm, modern and clean. Location was great, there was a tram stop right out front. The bed was the most comfortable I've stayed in for years, blockout blinds gave us the best night's sleep. Breakfast was adequate and staff were lovely.

The only thing I could fault was the room design with the frosted glass windowl between the bathroom and bedroom. Meaning that if someone turns the bathroom light on during the night or early morning, the whole room is illuminated.

Hotel is in great condition, room was neat and clean, nice position next to the river and on a tram line. About 15 min walk to restaurants, 25 min walk to Swinburne. Good breakfast with all the usual things, plus one or two 'bonus items', in the buffer which is a nice touch. Staff were helpful and responsive.

I thought the restaurant dinner offerings were a bit narrow and overpriced. There should be some simpler pasta dishes and and more than just one veg meal option. No carbs in most mains! This would be appreciated by guests given that other options are a bit far away.

Friendly, polite helpful staff,great service. Good food. A modern clean room with good features, coffee machine,kettle, mobile phone charging pads, and smart TV. Access to the city via tram service was excellent with a tram stop just 3 - 4 minutes walk from the hotel.

Lack of parking. Parking is limited, and even though I had booked months in advance and raised the issue of parking at the time of booking, I was not able to park at the hotel, having to use a nearby street. Not ideal.

Very close to the Leondra wedding reception. Also close to many cool cafes, shops etc. The hotel was modern, clean, new, in a quiet location with lovely views. Overall - would stay here again.

Only thing wrong was ubers/taxis are hard to come by. Also - the TV had power but for some reason was not working. Otherwise overall - very small minor issues but nothing that would keep me from not coming back.