Capital Hotel

I liked everything about this hotel. Staff are always accommodating and very friendly. Jacks is also a wonderful restaurant. Also the location is fantastic. Close to all the shopping spots and restaurants. I always stay at the Capital every time I come to St. John’s

This has nothing to do with this stay. Just want to give you something to think about. The last time my husband and I stayed, we had the handicap room as he has a muscle disease. We brought a 6 inch toilet seat attachment with us and he still couldn’t get off the toilet. I had to pull him up which was not easy. You need at least one handicap room with an electric lift. Every hotel should have one. That is what we have at home.

very close to stores and other locations

With the amount of people that was there, the bar closed at 11:00pm.

The room was spacious, comfortable and clean. Staff were friendly and helpful. And it was a good price! A fairly quick drive to the airport from the hotel's location. Also, appreciated the breakfast deal at the hotel's restaurant!

Not as close to downtown as I would like but if you are into malls and big box stores they are close to the hotel.

There is some mid sync between booking. Com and hotel systems. Even though I had booking confirmation from booking.com , hotel didn’t have my name in their system. Hotel was fully booked, but thanks to a manager they could figure something out and we got a room. I’m so greatfull for this, because we arrived rather late and didn’t have time to look for another place.

Ate breakfast at a cheaper location.

I booked because of the good price, but very upset they charged me a booking fee of 14.99. Knowing this now, I could have gotten in cheaper elsewhere. We are seniors. Every penny counts. I was told at my previous stay to call Iinstead of go online to book hotel to get better rate for Dr's appointment, I did call this time but still never got the rate & bonus coupons because apparently it wasn't the right number, (who knew) but tell me afterward. So I won't make those mistakes again.

Breakfast was delicious, reasonably priced

The high beds & tub are difficult for a tiny person with mobility issues; but the staff was amazing & provided a stool & bath chair for our mother. Would be good if laundry facilities could be provided

It was exceptionally clean. The lady that checked us in was so friendly. My mom and my aunt were so impressed with her. The beds were really comfortable. Will definitely stay here again.

No real complaints. Our tv had streaks going though the screen. We still managed to watch our shows. Lol

Everything was so clean with sanitation notes to let you know it was cleaned just for you. Even my room had a sticker on the door jam and the door, like a crime scene lol! But it was awesome to know it was cleaned and sanitized and no one but me was in there. The restaurant, Jack's, was AMAZING! New menu items and oh my, I over ate a little (red velvet cake with cream, yummy).

It was all great.

Rate discount for first responders. Was especially pleased with the complimentary breakfast for me and my guest.

Still not a fan of the sink outside the bathroom. And there needs to be another garbage can near the toilet.

Breakfast was excellent,the staff was awesome..efficient, worked really well together. The location was perfect for the reason why i was there.

Did not like walking in and out through the smokers at the front door....to close to the main entrance.. there is also a part of the parking lot out back that is too dark at night... needs more lighting..