Yan's House Hotel

Location was great for our family. 5 minutes walk to Waterbom Bali and Discovery Mall, and a couple of good restaurants. There’s also Bagus Laundry right around the corner—they clean and iron your clothes and pack them neatly in a plastic bag ready to go in your suitcase! The double bunk bed room seemed more spacious than the photos and very functional. Our room had slippers, toiletries, kettle, tea/coffee and free mineral water. Hair dryer can be borrowed from the reception. Great value for money.

There were a few cushions on the floor instead of a sofa (which makes the room nice and spacious), so we wanted to sit on the carpet to relax but it was stained and not very clean. Perhaps they could change it to something so that people would take their shoes off. Also a towel rack by the sink would be nice.

Nice spacious rooms with comfy beds, bathroom with bathtub. Bath gel supplied. Wifi and airco worked fine. Breakfast was of good quality and choice was variable. Standard one got a fruit salad and a warm bun with butter. Choice between one of egg dish / pancake dish / Indonesian dish (nasi goreng, mee goreng, soto ayam, nasi kuning). 5 minutes walking to Discovery Mall, 10-15 minutes walking to Lippo Mall, 15 minutes walking to Beachwalk Shopping Center, 20-30 minutes walking to Mal Bali Galeria. Cineplex @ Lippo Mall opens after 13:00. Sportsbars, eateries, minimarkets, moneychangers, "tour operators" are all around. Food at Gabah restaurant was very good. Taxi to airport: ask hotel staff to fetch you a Bluebird Group taxi; they've got and use a meter.

There was a lot of noise (music) outside our room so they upgraded us from our Queen Victoria room. The new room was excellent and we had no complaints. The guard outside was hotel was extremely hospitable and courteous.

Great position right on road surrounded by very good restaurants and warungs, shopping and day spas. Room was exactly as pictured in advertising. Wardrobe had six coathangers and shelving and standard hotel safe. Laundry service charged by the item. No fridge but tea and coffee making facilities. glasses and bottled water in bathroom for cleaning teeth, hand wash, body wash and shampoo and tissues in bathroom. rain fall shower head and very good water pressure. room very clean and serviced daily. key card entry and alarm if you leave room with key still inside or the door has not locked properly. Bed comfortable. flatscreen TV large Mirror. I purchased a 19ltr bottle of water and usb pump with tap and hired an esky with ice from Bali drinks services who deliver to the hotel and then collect esky when finished. no bottle opener in room but reception provided. Handmade chocolates delivered to the room each night. 24 hour reception however overnight is more of a security type person rather than receptionist. Most staff have enough English to get you by, all staff very friendly all areas very clean. breakfast nice with English and Indonesian selections. small serving compare to Australian breakfast. Coffee is great. Terrace cafe and cafe graffiti downstairs both good food and cheap prices. Air-conditioner in room works well, key card must be put in the slot for power, however air-conditioner works regardless. Pool is cold and refreshing but ladders and pool deck in disrepair, not a place you want to hang out as no sun lounges or pool towels, just tables and chairs, but good to get wet the end of the day. Across the road from the beach with access available approx 100m in either direction. Plenty of taxis and shopping. Rooms that face the street would be noisy. My room was on second level (lift) overlooking pool and I didn’t hear a thing. Some scratching on outside wall which I assume was squirrels or birds nesting. Felt very safe as a solo traveller here.

I chose Yan's because of its location, very convenient to go back and forth to my event's location by walking across. The cleanliness was great. And because it's quite new property, the rooms were minimalistic, comfy and functional. The space was enough, not too small. Though there were some problems, the staffs were responsive and gave us better solutions. Their services were also one of them that made our stays comfortable.

Our first room had problem with its aircon so we spent a night in a hot room and endless noise coming from the aircon. Wish the night-shift staff was proactive enough to change our room that night. But we got the substitute the next day instead. However, the next days were excellent!

The room was crazy clean, like really really clean. And it was decorated in a British style, very cool.

Not staying longer!

The location of the hotel is super! Beach is a 5 min walk. Lots of great restaurants, shops, malls nearby. Staff are so lovely, they helped me with everything! The hospitality was excellent. While I waited for my room, they provided me with some juice and macaroons. Terima kasih! The design of the room's interior is nice! I extended my stay several times and lived in different rooms. This time I stayed in the "THE VINTAGE GROOVE" room which was spacious and clean! They change the bedsheets every day and deliver handmade chocolates each night which is a really cute touch. Several times I ordered food from their restaurant to my room, it was so delicious and even cheaper than outside! Breakfast was also tasty and substantial! I loved having meals or drinks in the comfortable dining area listening to great music, thanks a lot for broadcasting Mark Knopfler' concerts) I must confess I loved the liquid soap in the bathroom so much, it smelled fantastic!!! The pool is small but it was enough for me. I definitely recommend this hotel!

No refrigerator. Ants AC is noisy.

The location of the hotel is super! Beach is a 5 min walk. Lots of great restaurants, shops, malls nearby. Staff are so lovely, they helped me with everything! The hospitality was excellent. While I waited for my room, they provided me with some juice and macaroons. Terima kasih! The design of the room's interior is nice! Booking.com made a room upgrade for me, thanks a lot! I stayed in the "Love Nest" room which was spacious and clean! They change the bedsheets every day and deliver handmade chocolates each night which is a really cute touch. I loved the liquid soap in the bathroom so much, it smelled fantastic!!! I enjoyed the breakfast, it was delicious! The pool is small but it was enough for me. I definitely recommend this hotel!

No refrigerator. AC is noisy. The noise coming from outside if you stay in "Love" room.

The staff was outstanding. They responded to my every request toot-sweet. The room was clean and comfortable. It might sound odd, but the liquid soap in the rooms (that they apparently make BTW) smelled fantastic. The shower was also decent-- with the rainwater style showerhead (positioned directly above the guest). In addition, they make chocolate for all of the guests every single day, so in the early evening, they deliver the handmade dark chocolate to your room--very nice--and delicious!

I heard some music at night. I'm actually not sure where the noise was coming from, but it might have been coming from the outdoor kitchen and patio area. In addition, I thought the breakfast was overpriced (like most everything in the Kuta Beach area). I would have been fine with that if the food had been outstanding, but it was very standard fare and the quantity wasn't what I would consider to be hearty especially at that price. Next time I would skip the breakfast and go elsewhere to be honest.

Location was good, room was big and very clean.

Checkout time is noon but that did not seem respected. Our key card stopped working at 11:40 when we simply wanted to grab our bags after breakfast and checkout. We had to walk all the way back to the lobby to get our card to reprogrammed. We had the furthest room from the lobby, so it actually wasted MORE time for us to do that rather than have our card just work until checkout. We then recieved a call 5 minutes later while in the room that it was time to checkout... If you don't want guests staying until 12, don't make 12 your checkout time.