City Express Plus by Marriott Puerto Vallarta

Pool and everything is close and within walking distance: - Mall (7 min), Food place (1 min, everything is 26 peso), Movie Theater (7 min, in mall), Walmart and Sam's club (5 min), More food options (10 min). The center is 15 min by buss (10 peso for buss). There is a marina close by as well. Price was decent (I don't remember what the other hotels in the areas are like). Service was great (allowed using facilities after check out and store luggage before check in time until room is ready). They let us store a bag in the fridge since there wasn't a fridge in the room.

Language barrier might make it more fun if you don't speak Spanish, but there should be one person on shift (from the front desk) who can help you out if the other didn't.

I loved the cleanliness of the room and the care that the staff took to make my stay safe, comfortable and happy. The 'free' breakfast consisted of fruit, lettuce and tomato, and sliced meat, with fruit juice, coffee, dry cereal and a few pastries. Everything was clean and fresh and kept full. This was a great time, for me, to meet new people and plan the day. I found the little 'bar' at the end of the entrance to the hotel, another great way to meet people and have an affordable drink or snack. Unfortunately, there are no restaurant options nearby. It would be wonderful if the hotel opened their own restaurant for limited dinner options...as the 'bar' gets extremely noisy after 6 pm. I enjoyed the hotel; loved the people, and was grateful to have such a great place to call home for a couple of weeks. :)

I didn't like the huge price increase, for a room, for the last day of my stay. I had to book for an extra night and the price had doubled. I also would have liked to have a restaurant option for dinner, or after dark. Being a single person in PV for the first time, I didn't feel safe going any distance from the hotel, after dark. Taxis are quite expensive! I also didn't like many of the increased prices for restaurants, hotels, taxis, food, liquor, etc. While I understand the need to increase prices to cover losses from the Covid time period...I found that the prices were more than I could comfortably afford, in many cases. Buses were a great travel option!

Close to shopping and on main street. We found a great place nearby to have our laundry done. We liked the pool and variety of seating around it. Good fruit selection in the Buffet. Liked the 1:00 check out instead of the usual 11:00.

There was a lack of supplies in the buffet breakfast. Mugs were suppose to be found on the table but they hadn't been replaced from the previous table users. The Coffee and cutlery was being used quicker than they were able to replace. The choice of cereal for adults was limited.- lots of sugary cereals.

The staff were all wonderful, very attentive from reception, breakfast to housekeeping. My room was cleaned everyday, except the final day. The pool area was nice.

The wifi worked perfectly for whatsapp, emails, and social media. However, it is not strong enough for video calls or for working. It was particularly weak in the evenings when I couldn't even open a document.

Good location and value for money in general

Poor service. It seems City Express has changed the breakfast options. Even if you take an “a la carte” paid option is really poor. They don’t have plain filtered water, they run out of coffee cups.. nobody in the kitchen is taking care of things like that… The food taste is very bad.. go for breakfast somewhere else…!

I had a room at the back of the hotel that overlooked the pool and a mountain view. The room darkening blinds were very much appreciated and the room was nice and quiet. The bed was super comfortable, the shower was lovely, and the staff were very accommodating. A simple breakfast was included and there were lots of Gluten Free options. The hotel as located near a Walmart which was handy for drinks and snacks.

I wish there were a few more restaurants in the area.

We had run into some health issues while staying in PV and we wanted a clean, quiet place to rest for a couple of days before flying home. This hotel was exactly what we needed for those days. Easy check in/out. Quiet room even though on a busy street. Very clean. Room was cool and beds and pillows were comfortable. Close to restaurants and Walmart. Bonus: we could see the cruise ships in the marina.

No coffee maker. Unable to get Netflix or Plex on t.v..

Breakfast was excellent! Service at breakfast also excellent. Hotel well located close to bus stop and shopping. Friendly staff, hôtel clean and well maintained.

It would have been nice to be able to open a window, a patio adjacent to the room would have been wonderful!

Breakfast was great and free .. they had sandwiches and cereal. But if you want something bigger you order and pay from the MENU as for me I ate a sandwich with cereal and a sweet bread with a coffee every time which was enough to fill me up. Great ocean view of the Marina.

Courteous front desk. Breakfast was pretty good, lots of choices. Enjoyed the pool and chairs, relaxing except when some kids were there. Room was nice but small. Short walk north to Liverpool shopping mall, Walmart, Sam's.

The room was a bit small but it was clean and comfortable. Short walk north along the highway, a bit dangerous crossing the roads; you have to be very careful and wait for no traffic.