Puerto de Luna Pet Friendly and Family Suites

We booked 4 nights and were ready to check out after 1. The ajoining room next to ours was so loud, we started whispering. It sounded like everybody in the hall was in our room...horrible. for $84 in mexico, not worth it. Been coming here for years. You can do better! We upgraded to a $110 suite and got more than we expected. About 900 sq ft. Super comfy bed and quiet. Spend a little more and you will enjoy it if you dont need a really clean, modern condo type place. Floor is dirty, fawcett spins around, usual mexico stuff. About a block to the beach. Food court is right outside the gate and big grocery store and mall are a 10 minute walk.

Its the 1st of march and the pool is just barely warm enough. Beautiful and perfect, but cold. Dislikes...as above, our standard room was horrible. Suite is great. Dont bother with prepaying for breakfast. 3 silver dollar size pieces of bread, juice,coffee and a pretty, but tiny, fruit plate. We pre paid $12 per day and blew off the breakfast for the last 2 days and cooked our own. Not worth it!! It took an hour and a half the second day. They have 3 people working 10 tables! They try to be classy and go very slowly...takes forever

The property is beautiful and very well maintained; most of the staff speak English and are very helpful. My room was clean and the bed was comfortable. (On my second day I discovered there is a restaurant with good coffee.) There is a supermarket in walking distance which includes lots of food places.

My room did not have amenities like a coffee maker or hair dryer. The lighting in the bathroom was poor, no Netflix on the TV.

very friendly staff, great breakfast menu in Restaurant large clean pool, comfortable loungers, comfortable beds in our room , strong wifi, lots of hot water, close to many restaurants, close to 2 shopping malls and large grocery store. large grass fenced dog park across the Hwy ftom a public beach access .

the lamp shade in our room had seen much better days and the white sheer curtains needed washing

Great location! We took our dog so we also enjoyed the flexibility of having a big dog at the hotel. Pool was refreshing and breakfast was great! The staff was extremely polite and helpful! We would definitely go back.

No Elevator No shampoo/conditioner Hotel only provided bath towels not wash cloth & hand towel.

Always enjoy staying at Puerto de Luna. It's in the mid hotel zone so easily to access downtown and also the other parts north of town.

Since most of the rooms are suites, there are doors are joining the two parts, The largest suite and the one bedroom. The problem is the insulation in the door is very very poor and you can hear all the noise from the next room. Little additional insulation would really help

Disappointed that the restaurant wasnt open for dinner, but the food park just outside the gate was a very good alternative. the grounds were nice & the area is quiet! They offered an outdoor movie & popcorn concession which was awesome!

No coffee or tea in the rooms, $3. for a paper cup. Really should at least have a coffee station at each buiding.

location was great, 1 bedroom suite was large. pool was nice but cold.

hit and miss internet and only in your room. no internet by the pool

Nice to have a pool view and the bedroom be located at the back of the apt so it was very quiet. The place is dated but large and clean.

Some light bulbs did not work - also switch fluorescent bulbs out for amber lights. The towels were old and ratty.... new ones needed.

The room was comfortable and neatly clean. We were pleasantly surprised by the distribution of space and how ample it feels. The bathrooms were spotless and well maintained, as well. The pool is big enough and easily accessible as well. Also, they have special facilities for pets. It was a pleasant surprise to learn that they keep our companions in mind as well. Overall, a fantastic experience.

Probably the bed's mattresses, they were a little bit rough to rest on, but it's something you can come to expect from any other place.

Room/suite was a comfortable size - the kitchen was sparsely equipped but adequate.

A little more expensive than I wanted to pay, but last minute it was the best choice. I would consider staying longer if it was priced better.