Holiday Inn Belgrade, an IHG Hotel

The staff was extremely polite, welcoming, and helpful. It is exceedingly rare that politeness is so natural and to the point. You really feel like a guest, which is often forgotten in hotels. The checking in and out was efficient. The room was great, with all necessary amenities, spacious and clean. For shopping lovers, the hotel is near a shopping center with plenty of opportunities for good shopping, but as I was traveling by car, what was most important for me in terms of location is that the hotel is located near the main highway. The airport is also not far, nor is the centre of the city (but not within walking distance though).

The breakfast is good but can be improved.

Good hotel representing the brand well. Really attentive service from all the staff that we came across. Good gym facilities. Good value for money if staying for work in the area but also easy to get to the centre via taxi if staying for pleasure.

Slightly dated bathrooms which are now showing their age in certain places (peeling, rust etc). However everything was clean so only a small point.

Bed and Pillows. Last December reception Crüe, and this years dinning crew

Snacks left behind from the previous guest. Refrigerator moldy? New receptionist short dark hear unpleasant and agreesive, facial expressions showed Disgust, dissatisfaction and is unpleasant to speak with to get done anything. Bossy as if we were kriminals, and tiffs. Night manager hostile as well.

Almost everything as it should be, loved the breakfast!!!

The receptionist at the desk during my check in was overwhelmed by the number if people and it took too long as he was doing it all by the book (the whole speech). Either additional receptionist should jump in at such times or the receptionist cuts short the monologue.

Located in the area of offices, with nearby mall, restaurants.

Dirty bath, not cleaned when I checked in. The cleaning on the second day was not done either. I just received a new bottoe of water as complementary. The coffe cup not cleaned, neither the coffe capsules renewed.

We parked 2 cars under cameras around the hotel and everything was ok. But we parked 1 car on side parking(everything was full) that was still on hotel property but not under cameras. That car was damaged and it had smashed back window. So don't park where there is no cameras.

Service of the personal was very good, and very welcoming service they had. only point is that i asked for room a little bit in adavance and i could not have it but i was very early on hotel, before 12.00.

everything was good. maybe breakfast should be included in the price. i really don ´t like with they extra charge for breakfast.

The staff was very helpful and kind. The hotel facilities were great and clean. In proximity to the hotel is a bus stop from where you can catch a bus toward the city centre.

I did ask for a different pillow, but even they said they will provide one I did not get it.

The room is clean and big. The facilities, WLAN, TV, AC all works well. The room is quiet as well. Parking available around the hotel. To go to the center is best bei Taxi in Max 15 minutes and for less than 9 Euro.

There is standart of Holiday Inn as usual

I was really surprised about parking garage must be paid I think should be high lighted when we make reservations I feel myself just i felt in trap wordings when I saw free parking which not covers garage parking