ibis Rio de Janeiro Nova America

Great location and very friendly and helpful staff. I appreciated that there was always someone around who spoke English. Special mention to Nico who went out of his way to make me feel comfortable and was there to help me two times with hotel wifi issues. Breakfast was superb!

Had difficulty with the wifi. kept disconnecting and I could not use it while sitting at the desk in the hotel room - only while sitting on the bed.

It was very close to the airport for my early flight. This was the main reason why I chose this hotel for the end of my vacation in Rio. I loved that I had the shopping mall right in front of the hotel with late night entertainment.

I was worried about it's surrounding at night. Therefore, at this time of the day, I mostly uses the hotel and shopping mall facilities.

Staff so friendly, kind and helpful. Comfortable, great view, room clean and the shampoo and soap smelling so good. Everything was awesome, except the breakfast. Just the coffee, coffee is sooo good.

Breakfast could be better, have great options, but not tasting great. Milk was bit sour, orange juice is not from fruit..

Reasonable price for what you get staff was super friendly and the bartender was really cool. Overall I'd rate it between a 7/8 but for the money it was ok.

Don't expect them to clean the rooms and change the linens, you'll have to do it yourself, if you don't put the garbage upfront they won't take it Other than that the mall is right next door with plenty of options for dinner and drinks

Very helpfull staff. They even spoke a bit of English, which you can't take for granted in Brazil. Great shower and good bed.

Nothing. Its a bit basic, but I just needed a place to sleep near the airport.

Friendly staff, cool breakfast and Mountain View! Room was nice and clean. Big shopping centre with parking near the hotel.

it’s far from Copacabana region. Prices are high due to the carnival but cheaper than other places.

Excellent location near a big shopping mall, restaurants, metro station and movie theatre

The amenities could be better and the rooms could have more plugs because I had to alternate charging my devices. The safe did not work and validating parking at the front desk took too long.

The staff were so nice always trying to help especially Julia. She really went out of her way to help us when we needed something.

Staff was friendly and helpfully. We needed to print some documents and the person at check in provided their email so we could send the docs for them to print.

The sink in the bathroom was blocked. We did not pay for breakfast, as both me and my wife are vegan and we fast in the morning. We came down to have regular coffee only and we were charged for the coffee, which is fine, but we wanted a second cup and we had to pay again! R$5,00 per cup! So R$20,00 total. I only had R$100,00 bills and the woman gave me such a look because I didn’t have smaller bills.

Excellent quality price ratio. Easy check in easy check out. Clean and comfortable. A famous and quite bigshopping mall is just in front of the entrance with restaurants in open air as well.

Toileteries were a little poor.