Shenzhen Novotel Watergate(Kingkey 100)

- rooms are spacious, well-lit, clean, comfortable and provide plenty of drinking water. - the bathroom was complete with a bath tub and all necessary amenities. - the TV is clear and has a wide range of channels to enjoy. - the beds are soft and comfortable to sleep on. - strong shower pressure and readily available hot water for shower. - the location of the hotel was great as it is only a 5 mins walk from a Line 9 metro station.

- the fragrance used in the hotel lobby is not favourable and gives off a very bad smell in my opinion. - the outflow from the bathroom is very slow. So, it often floods when I take a shower. - the building for breakfast looks abandoned and dark - not a lot of breakfast options around the hotel for people to explore. - the gym and swimming pool in the hotel were quite small.

Location is nicely located in city centre, next to the hotel there's this Badeng street with plenty of delicious food. Hotel is adequately cleaned, room is sizeable and amenities are okay

Not that many choices for breakfast, I suppose they may Have more continental/western choices for breakfast, the only thing I manage to eat is bread and a bit of egg dishes. Room air conditioner felt like faulty one, which my room wasn't chilled enough to be easily fell asleep at night

Great Customer Service the free upgrade to a bathtub room Room was also good, housekeeping was also good Food was alright

the path from the subway to the hotel is completely not friendly to travellers with luggage, like it is really bad Internet needs a lot of improvement, it is sometimes very slow, and hangs, making it hard to do work on the computer 番茄炒蛋真的很失败，而且是你们中国的特色普通菜

Great big room with lots of space. Bathtub was a huge hit with my son as well. Enjoyed the happy decor of the room, and the fact that it had a separate sitting room, with a couch. Staff very helpful and friendly too!

Only problem was location of the hotel, it's not quite near Futian train station, and a little too far from Luohu border station as well. However, hotel is just a few hundred meters from a subway station, and the staff were super friendly.

I love everything in the room as I have got an upgraded by the hotel when I checked in. It was a very big suite for myself. Breakfast buffet has more food than I expected.

It was a little difficult to walk from station to the hotel as I had to travel via line 1 at the underground. Also the area is a little quiet and lack of restaurants.

The hotel is near metro and Subway. There's a huge local market behind the hotel. All kinds of food. Grocery Or massage parlor available. The huaqiangbei market is 15 min walk and 2 min bus. I mostly book dd and cost me 12 yuan.

I paid 500 Yuan. It was without breakfast. I could get a same or good hotel in that price with breakfast.

Room and bed were comfortable Swimming pool is simple yet nice to have Breakfast had multiple options for all tastes Location close to the metro, the shenzhen museum and some park, also walking distance from malls and commercial areas in Luo Hu.

The room smelled a bit like cold tobacco The wifi was pretty poor

Room was good ,spacious .Good location .There is family mart right next door. Breakfast can have more variety and options for the foreginers .No other complaints.

Breakfast could be more comprehensive .

Not too far from Lo Wu and easy to get around such as Coco park, nearby there is a nice park (LiZhi park) and a local mall (city plaza shenzhen mall).

If the corridor could be free and proper storage will be great. Have noticed the service cart is seem park along the rooms' corridor, this may not be safe.

Great value for the money , we were upgraded to a bigger room with plenty of light and space Friendly and kind staff room was clean and tidy

Breakfast buffet was up to international standard, but quality of the pastry and variety of western food choice can be definitely improved improved. Facilities need to be refresh