Shenzhen Sunshine Hotel, Luohu

First time, I felt a Chinese hotel employees so conversant in English. Which made me little more comfortable in conveying my needs. Overall good location and connectivity. I stayed for 5 days. The first four days the chef at the omlette counter was really friendly and good guy. I just have told him once what I needed and next three days he started preparing the egg white omlette just when I entered for the breakfast. True professional and I was very happy with his attitude.

Another chef at the breakfast time making omelette in my last two days stay. He did not played any heed to my need and his customer approach was not friendly towards a foreigner. I was very upset as even after waiting for 10mins he didn't prepared my omlette and kept making omlette just to stock int he tray. Highly unprofessional guy. Spa was not operational at any of the days. I tried checking almost everyday.

Staff of most of the hotels I have stayed in Shenzhen before May 2023 can't speak English and so communication is a big problem. But in Sunshine hotel many staff, be it at reception or restaurant or at room service can speak English. It is a good clean hotel with courteous and helpful staff.

The pricing part from last time was a bit more. For regular guests there should be some sort of package deal.

everything and everyone, simply very good hotel, place is great, price is very reasonable

two things, limited food options , only Chinese food available. the corridor carpet in floor 12 is dirty! which is strange because the rooms are super clean, the whole hotel is very clean and neat, this carpet is dirty and have a smell of wet dirty carpet which upset me.

It has a good location.

The executive lounge was closed. Should’ve informed earlier. So that I don’t need to upgrade to the executive level. The orientation of the room layout wasn’t good. It’s uncomfortable where the bed is facing both the toilet and entrance.

I thought the room was comfortable. Bed was good. Shower was good and enjoyed my time.

I would have liked more TV stations in English. I could get discovery channel. Overall I liked the room

Their location is next to checkpoint, so it is convenient to me to visit HK. They upgraded my room into high level one, very good.

Actually they should take care on cleaning the coffee machine in the restaurant. It seems to have some residue on the machine recently.

The place is beautiful and the breakfast is great. The location of the hotel is excellent in the city center and close to everything

The facilities are excellent.

The Internet can be horrendous at times

Bit dated but everything was fine. Staff was helpful.

Most everything

One rude restaurant staffer.