Novotel Massy Palaiseau

The hotel far exceeded our expectations, and so pleased we chose this one last minute. We arrived late at night and were greeted with a warm and friendly welcome by the hotel staff. The bar staff and reception staff were extremely friendly and helpful, and even arranged an early morning taxi to the airport for us. The hotel was very clean and modern, and the bed was the best hotel bed we have stayed in for a very long time - very comfortable! Great value for money!

Nothing! We only wished we could of stayed longer 😊

Comfortable bed with extra pillows. Good location. Friendly staff. Fridge in room .

Room service was available but not explained to us how to access it. There was a block of wood with a QR code on in the room and this was the menu. Same in the restaurant. We sat for a while in the evening in the restaurant before my husband had to go and get someone to serve us. Then we were given the block of wood again with the QR and not told what it was but just realised ourselves. The QR code didn’t work on my iPhone but did on my husbands phone. Only one guy working in the restaurant. All taking too long so we went to Maccys in the end!

Very good restaurant. We had a delicious dinner. Breakfast is also good

We wanted to reschedule our stay but that was almost impossible because the girl at the reception did not speak English! At a big franchise as Novotel I expect the staff to speak at least basic English.

The staff were really nice making the whole atmosphere welcoming The swimming pool was enjoyable and the breakfast was delicious

There were no facilities for drinking water we got tea and sugar for the first night but we didn’t get anymore afterwards

Nice hotel in a good location when traveling from the Netherlands to southern France. Despite the size there is a nice personal touch to the place. The restaurant is really good and the outside terrace is a nice place to sit in the evening. The children were made very welcome with a goodie bag with crayons and toys etc.

Children toys and books in the lobby - Great to have them! Quiet location - there are several company facilities and schools around, I think this is the reason to be "quiet". Some sheep behind the parking - in the city, there is a piece of grass for the sheep! Children playground in the garden - not big but good to have them.

Parking: 5euro for the parking! Breakfast is fine, but a little bit simple. No restaurants around - it is normal since not many local residence around.

The rooms are very clean. Hotel staff is very polite. RER station is at a walkable distance.

The bathroom and toilet were seperate.

The room was really comfortable. It was probably very carefully designed, from ventilation to the bed comfort making us sleep really well during the time we were there. The surrounding area of the hotel is very calm and green, making perfect for a rest after a long business day.

It was perfect, everything as discribed. The room and all other facilities great. The staff at the hotel were super nice. The food at the restaurant was also good. Brekfast was very good. worth of money. Location was perfect next to the highway. The room was clean. Perfect

Nice and clean hotel located close to highway. Only 30 minutes drive to city centre of Paris.

Outdoor swimming pool is closed till 1st of June so we could not enjoy but had great time at hotel.