Elounda Mare Relais & Châteaux Hotel

Friendly staff, great and fast room service. Clean rooms, pools, water and beach. Variety and tasty food, including in room service, it works from 7:00 to 10:30 for breakfast and then 11:00 - 22:00, but there are some meals available for 24h. Any of the staff is ready to help and resolve an issue with personal approach or find the way to solve it. SPA, restaurants and other services from other neighbouring Elounda S.A. HOTELS & RESORTS hotels. There is a free transfer between them. Good location and great views.

This was an absolute dream location for our wedding anniversary and the staff of the Elounda Mare made it so special for us in every possible way. This is definitely a Relais and Chateaux member. Our bungalow with the private pool was a heaven‘s nest with a breathtaking view, all beautifully decorated. Well thought-through interior with features that make your stay very enjoyable (pool can be heated, nice lights, nice light fixtures and lamps all over, shower with features, towel heater, Nespresso, smart pad with newspapers, W-Lan worked without problems). The whole ground is like a crete village, with a lot to discover and beautiful spots everywhere. Wonderful architecture. Very well kept and maintained. All very elegant, main building interior of reception and bar reminds of Frank Lloyd Wright; the view over the sea is breathtaking. Beautiful gardens, large outdoor pool and sandy beach with crystal clear water and wonderful possibility to swim from one beach to another sunbathing spot. Watersport can be easily rented. All pools are ecofriendly filled with saltwater. Tennis and golf can be played. Six senses spa can be visited (extra charge)in the other Elounda next door. Restaurants can be found on ground or reachable by water taxi, which is in our opinion the most wonderful way to start your dinner. The crew was exceptional friendly. On ground the restaurant Old Mill outshines, it is haute cuisine at its finest. We have to mention again the outshining and excellent treatment of us as customer from the whole staff, starting at the shuttle which one can rent and who takes you from the airport to the hotel and back, to the always helpful reception (thank you again Vassilis), the housekeeping, the shuttle services, the breakfast and restaurant staff until the wonderful barkeeper. You all made our stay a dream come true - thank you!

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Good buffet breakfast with an option to order entrees. Staff were stellar, extremely helpful and attentive. Big room with our own pool and a great view of the ocean. The spa was wonderful, a beautiful space with a salt water pool.

For a five star hotel, the beds were hard and uncomfortable, so we were surprised. We asked for a mattress topper, which helped some, but compared to other beds during our Greek travels, they were not good. Also the furniture in the room was rather dated. Everything else was fabulous!

beautiful landscaping, property amenities, multiple lounges, restaurants, incredible views

too many steps for anyone with bad knees or sore joints

The hotel is in a beautiful position, the views across the bay are stunning. The hotel staff were very helpful and welcoming, and our family had a very peaceful and relaxing stay.

While very clean and spacious, the hotel rooms are in some need of modernisation, the decor is quite dated. The beds and bedding could also be more comfortable - we had sheets and blankets rather than duvets.

Location, beach access, beautiful garden Food, beach bar, bar Staff

Room and bathroom need renovation.

Location was superb , design and facilities excellent. Food was very high standard . Staff were attentive

All info was on an I pad in the room but was very slow to respond . Easier to go and ask staff but would have liked more information on things locally

Super friendly staff. Location. With two other partner hotels in Relais and Chateaux with more dining options there and complimentary shuttle between them is a big bonus.

Nothing much really. Only thing is a constant noise in the room, probably from the swimming pool water pump or some machine.

Very nicely set out, very quiet and peaceful, staff couldn't have been more helpful. Breakfast was excellent and the Italian restaurant out-standing. We stayed in a bungalow with a pool and it was very private.

None of the pools are heated so can be a bit cold/bracing!

The only negative point about this lovely hotel is that I feel it would need some renovation, especially the rooms. My 12 year old daughter had to sleep directly on an old sofa, just below the A/C. Caught a cold.

The outdated and very small hotel room.