Hotel Ganges Grand

To top the list, the perk point is the Location of the hotel. It's actually located at the chauraya, which makes it as the ideal place to stay. Kashi Vishwanath temple was 4mins walk whereas the prominent Dasheshwamegh ghat was 5 mins walk, the famous Kashi Chat Bhandaar is Just 2mins away. The best is you get all possible modes of transport outside the hotel. Their is a sense of security and safety that a tourist feels at this place. The Desk staff are always forthcoming to extend help and guidance with a smiling face. Restaurant is much better than few others in the vicinity. The best part of the hotel was it so lively and flocked by tourist and vehicle all the time.

Very good location and staff were friendly

little more cleanness can be done in bathroom area

They offer free breakfast for Guests other than for Booking.Com Guests. Very Unfortunately

The location was the best thing for this hotel. Right in the middle of all the tourist spots. The staff was very helpful and was able to meet all our needs. The food at the restaurant was also good. I feel if the hotel had added some dishes which are peculiar and famous for Varanasi it would have been very good. The cleanliness of the room and the bathroom was good. Hot water was available in the bathroom.

Two out of four rooms which we had booked had no windows.

location

breakfast spread was limited

Hotel Location is very good in a central chowk. Close proximity to Kashi Vishvanath temple. Courteous and helpful staff. Breakfast Buffett was good.

Quite pricey for the facilities and room decor it provides. Hotel misled that Kashi Vishwanath is 2-3 minutes away. It can be with 3 wheeler auto, but gate number 4 is quite far away by walk.

breakfast was good . Lunch/dinner was good. The rooms were spacious and clean. Location was wonderful. Kashi Vishwanath temple was walking distance so was Dashashwamedh ghat. Hotel provided support for TAXI , boat ride etc. Famous eateries for chaat and sweets are within 100 meters.

One person at reception barely communicated and didnot know anything. Road is too noisy due to heavy traffic and constant honking.

I loved the location. Near to Dashashwamedh Ghat. Staffs were helpful. Food service was fast and good.

The Indian government had issued sim cards for Nepali citizens but every sim card distributors refused to provide it easily. Had to choose other way out with the help of their staff paying extra penny.

Location was very good. Motorable right upto the hotel entrance. Travel Desk was very helpful.

Poor Wifi in Rooms. Room Service, Restaurants. Superior Room allotted was small without any windows. I had to pay extra to upgrade to a more livable room. They should not brand the room #301 and #302 as Superior rooms.

The buffet breakfast was sumptuous and value for the money. Hygienic and clean. The buffet menu had a good variety which included North / South Indian and continental options.

There were less stewards for serving which became an issue when the load on the restaurant went up.