Dolphin Hotel

Really good value for money. 2 good restaurants, clean, staff super helpful, gym and pool. Initial room allocated on 4th floor shabby and noisy but no problem changing to quieter renovated room.

Only 3 loungers by pool. Seek new room if put into an unrenovated one. A lot of building work presently going close by so views not great, and potential for noise. But would stress very good value for money.

The lobby was bright and airy, and the room was very clean and comfortable. The upstairs restaurant was excellent, great food and atmosphere. There was a great spread of Indian breakfast, which was delicious. There was lots of hand sanitiser around and the staff were constantly cleaning the communal areas.

The pool was very cold and I'm not sure anybody approved of me swimming in it!

Got to learn that this hotel is part of the Mayuri group (Ramoji Film City at Hyderabad). That set expectations very high, given RFC being a famous place for awesome memories. The room was fabulous in facility, just about the right size and the bathroom with its tub was just what the doctor order after some 10 days of touring. The breakfast spread was out of the world. And the ushers there did an excellent job of queue management.

The ability to communicate at the reception needs a relook. The check-in receptionist at 4am was brusque, may be due to cultural nuances or due to lack of training .. whichever be the reason, that softness & welcoming tone was missing. 4am is NOT a time to get annoyed, but one could do with a little bit of politeness. The half-day charges weren't half-day, so to speak. They were ~three-fourth's of a day's charge. Should relook at these kind of usurious rates being levied.

Helpful and friendly staff throughout hotel. Food was fresh and hot.

Receiving phone calls and messages from managers via WhatsApp querying reviews I had not written. That is not why my mobile number is linked to my Booking.com account.

Special thanks to Mr Srikanth about caring and receiving

Please try to call us about booking confirmation For example we booked a room and check-in 12:00pm due to some other emergency early check in around 7-8 They have to explain to us about extra money charge before check-in

Good breakfast. Restaurant, swimming pool are good.

When I booked the room it was shown as having two double beds but finally we got two single bed and one extra bed. More over I did not like a bathtub because we prefer shower with curtain or sliding door with mat .

Excellent breakfast. Clean rooms and excellent location. Overall a good value for the money we paid.

Too many workers and bell hops. It's a bit irritating to have a guy load luggage in the car, or take them up to your room if you didn't need it.

The whole ambience was superb. It is a luxury hotel with luxury amenities provided. Thanks to Booking.com to upgrade my stay to a premium suite. The location was outstanding. Right on the heart of the city.

Front desk receptionist. It took almost half an hour for the check-in process. We also asked the front desk staff to book a dine in table for dinner but they didn't and it actually created a chaos while we reached to the top floor for our dinner.

very good breakfast.good selection of south indian food.we have stayed here twice before and enjoyed the facilities and food.

the cutlery was terrible awkward to handle

The hotel was quite good. Food and room accomodation was also great. The food quality was too good. The hospitality of the staff was very nice which impressed us. The rooms were spacious with proper bed arrangements. Food at 'Horizon' was too good and they provide excellent service. The price was reasonable. Hoping to visit again soon. Thanks.

Nothing.