Domina Zagarella - Sicily

Stayed in prestige double room with sea view for 7 nights. The complex and views are amazing. The scenery is breathtaking. Big shout out to Jed in the restaurant who was very kind and friendly. Also, Vincenzo the taxi driver and his family. A trip to Cefalu and Palermo is recommended. The tour guide is excellent. One lady spoke excellent English at reception which was a great help.

The location is quite isolated. There is nowhere to walk if you do not have a car and numerous taxis are expensive. Some restaurant and bar staff were unfriendly and service was poor.

Our stay included breakfast and dinner which were good. The facilities were also good. Many guests enjoyed the beach beds along three big swimming pools and their private beach. That was the most advantage of this hotel.

The dinner doesn't include any drinks such as water. We had to place the water each time.

Location was great. Right on the sea, near a train station and main road (we had a car). There are loads of restaurants and cafes within easy reach (particularly with a car) and the commune of Santa Flavia is mainly fishing based and unspoiled which we liked. Loved the pools particularly the salt water pool but the access to the sea was the best. Fantastic snorkelling. Loads of sun loungers and easy access to a bar for any type of refreshment. Lots of space and lush greenery. And lots of clean, well kept WCs in easy reach.

wifi...indoors it was fine but anywhere outdoors and it disappeared (even on the balcony). The breakfast was nice but not great. The fruit needed to be more varied from apples and pears. We thought there was tennis from original advertisement but there is no court and nearby sport is non-existent other than gym and sea. Maybe a couple of spa treatments and more info in the room about what is available would have been welcomed.

location to sea was fantastic. boat trips , entertainment in evenings Domina theatre and overall staff application was excellent. in particular two English speaking ladies one younger blonde hair we spoke several times from reception. she is credit to hotel! bar staff were also on top bar very acknowledgeable even with slight language barrier. Also if your English speaking and your at beach bar there is very helpful woman whom has a clipboard speaks excellent English. This was important for me as sometimes communication in non English native speaking country was misunderstood or struggled to get. no slight on hotel however as multiple languages there can’t have them all!

I think bathroom needed a refresh it was modern but loose edges and faulty sealed mixer shower should been better. we were in room 531 , view was great bed was great , minimum noise at night other then what you’d expect.

Amazing pools and seaside location. Facilities were great. Food a breakfast and dinner were good and you get a bottle of water and wine on the table a dinner which was a nice touch. This hotel is very Italian so don’t go there if you are looking for Britain abroad.

Some of the staff in the pool bar were lack lustre. You could die from dehydration before they finish chatting and come out to see if you want something.

Beautiful property with stunning pools and seaside amenities. It was a pleasure to suntan next to the sea and dip in occasionally. The property is part of a fractional ownership scheme and owners are treated differently to visitors which leaves one feeling like the poor cousin. Location is great if you don’t want to explore the area but it is a 1,5km walk to the Santa Flavia train station and a bit further to the closest town.

Staff are a little stiff and unhelpful.

Incredible view, great pools, many options of restaurants inside the property. Also parking lot available.

Small room, old decoration and very noisy at night. They should do a disco / night club space for the ones who want to party hard and let the other guests relax in peace.

this is a beautiful hotel- the view is amazing and the staff was very helpful

very loud music every night- you can not go to sleep if you like to - before midnight the food is not that good

Very clean and modern hotel. Great choice of swimming pools which were clearly well maintained. There was also the choice of swimming in the sea with boards leading down to the water. Wide choice of sunbeds so no difficulties finding somewhere to relax. Views over the sea were excellent - very scenic location.

We were given a room on the 4th floor - the pink floor. The room was decorated floor to ceiling in pink. Pink desk. Pink bed. Pink bedspread. Pink wardrobe. Pink curtains and pink voiles. The decor was rather full on, but part of the quirkiness of the place.

Loved the location of the bay and the easy swimming off a ladder into the sea as the coast was rocky. Swimming was a delight and there were masses of places to lie or sit. The pools were large and not too cold tho not as warm as the sea. The gardens were beautiful and altogether it was a wonderful restful place after Palermo. A bit advantage was being near a railway station (though you might need a car to get there.. just a little bit far to walk) and trains to Palermo and cefalu etc. no problem. The food was not particularly good

Food was a little disappointing. In this part of Sicily they depend on Pizzas and Pasta even though well done. But we found when we got to AGrigento the food was vastly better with masses of beautiful fish dishes etc.