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+1-833-728-2041565 reviews
From
$5761320,Gora,Ashigara-Shimo-Gun, Hakone, 250-0408, JP
Reservations:
+1-833-728-2041565 reviews
1/84
From
$576Call for great rates
+1-833-728-2041Spa/Wellness packages
Free parking
Pet Friendly
Free wifi
Free shuttle
Air conditioning
Hot spring bath
24-hour front desk
Welcome to the Hyatt Regency Hakone Resort and Spa, a luxurious 4-star hotel nestled in the picturesque city of Hakone, Japan. Located just 4.2mi from the city center, this hotel offers a tranquil retreat for travelers seeking relaxation and comfort. With 565 reviews, it's clear that guests are consistently impressed by the exceptional service and amenities found here.
As you step into the hotel, you'll be greeted by a variety of fantastic amenities. Indulge in spa and wellness packages, take advantage of the free parking, and even bring your furry friend along as this hotel is pet-friendly. Stay connected with free Wifi and enjoy the convenience of a complimentary shuttle service. Unwind in the spa, dine at the on-site restaurant, and soak in the rejuvenating hot spring bath. The 24-hour front desk is always available to assist you with any needs.
The Hyatt Regency Hakone Resort and Spa offers a range of stylish and comfortable non-smoking rooms with air conditioning and private bathrooms. Each room features free toiletries, a bathtub, and a flat-screen TV. With its excellent location, top-notch amenities, and rave reviews, this hotel offers the perfect base for exploring the beauty of Hakone. Book your stay now for a memorable experience.
When it comes to dining, the Hyatt Regency Hakone Resort and Spa has you covered with its on-site restaurant, Restaurant #1. Indulge in a culinary journey as you savor delicious dishes prepared by skilled chefs, using only the freshest ingredients. From local delicacies to international favorites, there is something to tantalize every taste bud. Whether you're enjoying a romantic dinner for two or a family gathering, the restaurant offers a welcoming ambiance and impeccable service for a memorable dining experience.
At the Hyatt Regency Hakone Resort and Spa, convenience is key. Cash is accepted as a form of payment, and the hotel also accepts a variety of major credit cards including JCB, American Express, Visa, Mastercard, Diners Club, and UnionPay. So you can enjoy a stress-free stay without worrying about payment options.
The Deluxe Twin Room is the perfect choice for those seeking spacious and comfortable accommodations. With a generous size of 786 square feet, you'll have plenty of room to relax and unwind. The room features two twin beds, making it ideal for both solo travelers and friends or family traveling together. With the ability to accommodate up to three adults and four children, it offers flexibility for larger groups. Plus, with the room being non-smoking, you can enjoy a fresh and clean environment throughout your stay.
Closest airports
Tokyo International Airport
46.8miMt. Fuji Shizuoka Airport
57.7miSpa/Wellness packages
Free parking
Pet Friendly
Free wifi
Free shuttle
Air conditioning
Hot spring bath
24-hour front desk
Mountain view
Non-smoking rooms
Bar
Elevator
Room service
Private Bathroom
Restaurant
Sun deck
Garden
Wheelchair accessible
Balcony
Upper floors accessible by elevator
Free toiletries
Bathtub
Parking On Site
Twin Room - single occupancy
2 Twin Beds
605 sqft
Bathtub
Minibar
Coffee machine
Flat-screen TV
+
x3
Indulge in spacious comfort with a 603 sqft Quadruple Twin Room, perfect for 2 adults and 3 children. Enjoy air conditioning, free toiletries, and a relaxing bathtub in the room.
Deluxe Twin Room - single occupancy
2 Twin Beds
785 sqft
Bathtub
Minibar
Coffee machine
Flat-screen TV
x3
+
x4
Indulge in the spaciousness of our Deluxe Twin Room, perfect for a solo traveler seeking comfort and relaxation. With its 786 sqft, it offers ample room for you to unwind. Equipped with luxurious amenities including a bathtub, minibar, coffee machine, and flat-screen TV, your stay with us will be nothing short of extraordinary. And with the option to accommodate up to 3 adults and 4 children, it's also an ideal choice for families looking for a memorable experience.
Twin Room with Mountain View - single occupancy
2 Twin Beds
605 sqft
Mountain view
Bathtub
Minibar
Coffee machine
+
x3
Enjoy a spacious 603 sqft Twin Room with beautiful Mountain View. Perfect for 2 adults and 3 children. Includes air conditioning and free toiletries.
Executive Twin Suite - single occupancy
1 Twin Bed
1000 sqft
Mountain view
Balcony
Bathtub
Minibar
x3
+
x4
Experience luxury in our spacious Executive Twin Suite, featuring a breathtaking mountain view from your private balcony, a refreshing bathtub, and exclusive access to upper floors by elevator. Rest comfortably in a 1001 sqft suite designed for single occupancy, accommodating up to 3 adults and 4 children.
Twin Room - single occupancy
2 Twin Beds
720 sqft
Balcony
Bathtub
Minibar
Coffee machine
x4
+
x4
Experience a spacious Twin Room with 721 sqft size, perfect for solo travelers. Enjoy the comfort of air conditioning, balcony, and a soothing bathtub. Accommodates up to 4 adults and 4 children.
8.7
565 reviewsFrom
$576Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇸🇬
Chaplin
8.2
8.2
It was an excellent hotel but this is reflected in the price, which is quite a lot. The staff were friendly and helpful and all amenities were clean. The Onsen spa was nice to try and felt very clean. The shuttle bus to and from Odawara and the cable cars was very handy!
It was further from the centre of Hakone and the town than I realised, and I was not aware of the shuttle bus until a few days before when my husband happened to notice it. Therefore we weren't booked on so it would have been helpful to know about this. However, the staff were very accommodating and put us on the staff bus for our return to Odawara station.
🇦🇺
Daniela
9.1
9.1
Location was quite far from the station (as in you couldn't walk it) but the hotel provided a free shuttle and were very generous in their use of it to assist us. When the shuttle was not in operation they also helped us to book taxis and one night when no taxis were available they even sent a car down to collect us as we were stranded at the Gora station. Really enjoyed our stay- biggest room we had by far of any of the hotels we stayed in in Japan
I think the food is a bit overpriced for the quality. Its fine but could be improved. Breakfast was good, dinner so so.
🇺🇸
Vandana
10
10
The location, staff was super friendly and helpful and the hotel was serene and peaceful. Everything was amazing
You need a taxi/car to get to the hotel which is common for the area. The hotel provides a shuttle service to the common areas.
🇭🇰
Bosly
8.2
8.2
Hyatt Regency Hakone Resort and Spa was a last-minute change to our itinerary as the ryokan we had booked refused to cater for a wheelchair user. The Hyatt is well situated in Hakone, the hotel is set in a beautiful nature space and comprises two buildings, which are interconnected by a walkway. The room is spacious and provides lots of space even with an extra bed placed in the room. There is a nice sofa, a large flatscreen and an indoor balcony with tea and coffee facilities. In the room, there are Yukatas and traditional Japanese outfits for the guests to wear in the room and around the Hotel. The hotel provides aluminium bottles of water that can be refilled in a water dispenser in the hallway. Parking facilities are available and come complimentary. The living room has a lovely chill and nature-inspired feeling with a big fireplace for you to relax. The hotel offers 3 different places for food, catering to Western and Japanese options. There is a hotel shuttle bus available for various destinations in Hakone, the Spa in the hotel provides Onsen for the hotel guests as well as a comprehensive menu of spa treatments. You feel welcomed and taken care of by the Hyatt team during your stay.
The service around the fireplace and living room could be improved, the staff is nice, but very slow and disorganised in their service approach. The second thing that should be improved is catering for allergies! We had to get into an argument with multiple waiters and their manager as the cook could only provide a club sandwich, out of a sizable menu, for a person with a garlic allergy. This was very poor and is not acceptable for a hotel of this class. The F&B manager saved the day and took charge, but this was after a long debate and being told that the club sandwich was the only option by multiple staff members.
🇺🇸
Sarah
8.2
8.2
Quiet and peaceful atmosphere. Breakfast was delicious and convenient. Room was huge and enclosed balcony was nice. Staff was friendly, helpful, and easy to communicate with. Easy access to cable car which conveniently connects you to Gora and the Hakone Ropeway during the day.
Room was really hot and adjusting the thermostat didn’t seem to have an impact. Shuttle service and cable car hours are limited and end early and taxis are not always available, so if you leave the resort in the evening for dinner it can be really difficult to get back (walk up is long, steep, and dark). Other reviews mentioned amazing views and our view was just OK (big rooftop of neighboring building). At this price point my expectations are pretty high.
🇬🇧
Matthew
10
10
Location, luxurious hotel, wonderful lounge with huge open fireplace, food excellent, beautiful onsen and facilities!
They have a bit of a problem with their restaurant. Breakfast was cold from the buffet, they ran out of many foods at dinner time and second night was appalling as food arrived at all different times so my wife and I ended up eating separately! General Manager came to see us personally to apologise and comped the meal but would rather have had it all perfect as the food was actually very good . Despite all of this the hotel was so good still have a 5* review overall !
🇨🇭
Andreas
10
10
This is a superb hotel. We loved every minute of our stay here. the design and interior are modern, the staff is amiable and attentive and the food is exquisite. We would have loved to extend our welcome if not for the hefty price tag.
We were contacted in regards to our preference of dinner choice: Western Style or sushi. We chose to have one and one but were a bit disappointed to find that "sushi" meant kaiseki since we are not huge kaiseki fans. The food was top notch but we might have decided differently had we known about the specific nature of the dinner. Other than that, the spa area could be renovated and changed to match the rest of the beautiful modern hotel.
🇬🇧
Patrick
8.2
8.2
A very comfortable hotel, well-positioned in the hills, with an excellent onsen. Shuttle services were very efficient taking us to and from Odawara and local attractions. The nearby Open Air Sculpture Park and the Enoura Observatory [further away] are both a must-see. The staff were helpful, and our inclusive tariff provided excellent dinners and breakfasts. The mountain-side train is charming, and the funicular over the volcano crater is exciting.
All Hakone hotels appear relatively expensive and this was better value than most [especially with the inclusive meals] but this option is not a bargain - but still worth the visit.
🇬🇧
Alicja
10
10
There were lots of European dishes on the menu and thought that it could be a disaster to eat that in Japan. But the food quality and dining was consistently top notch. I later read that he chef has a long time experience in working Parisian Michelin star restaurants. But I could tell it wasn’t just standard average hotel food, it was consistently delicious, there was some skill. Sushi from the other restaurant was also tasty. Free evening drinks in the lounge were a nice touch, enjoyed daily Champagne. Also, some rather delicious Chardonnay on the menu by the glass. One young waiter made our stay exceptional as he was very good with our 1.5 year old son, he made us feel welcome every time, that was sweet, thank you.
The hotel isn’t super flexible with kids running around after certain time in the lounge area as a lot of other guests just go there for drinking and socialising, there’s a certain atmosphere.
🇮🇳
Sneha
9.1
9.1
Hyatt Hakone is a simple , neat hotel tucked away in a quiet place. The onsen was quite a lovely experience. The spa needs prior booking or it gets booked up very fast. The breakfast was a lovely spread. There is a shuttle to Gion so you have to rely on that service between 10am and 6pm. Remember to reserve a table at the restaurant for dinner early on.
If you set expectations right there is nothing to be disappointed about. Hyatt is a hill station resort. Hakone is a quiet town that sleeps early. Everything winds up by 5pm. Nice place to walk around in the summer. It’s easy to get lost walking about so keep your gps handy. There are barely any English sign posts around.
Attractions
Hakone Open-Air Museum
1miPola Museum of Art
1miNarukawa Art Museum
3.5miOdawara Castle (Odawara-jo)
6.6miFuji-Hakone-Izu National Park
18.3miFuji Five Lakes (Fujigoko)
21.1miKawaguchi-ko (Lake Kawaguchi)
24.2miFujiyoshida Sengen Shrine (Kitaguchi Hongu Fuji Sengen Jinja)
24.4miShiraito Falls (Shiraito no Taki)
25.7miNarusawa Ice Cave
26miAokigahara Forest
28miDaibutsu (Great Buddha of Kamakura)
28.5miLake Motosu (Motosu-ko)
29.4miEngaku-ji Temple
29.4miTsurugaoka Hachimangu Shrine
29.8miAttractions
Hakone Open-Air Museum
1miPola Museum of Art
1miNarukawa Art Museum
3.5miOdawara Castle (Odawara-jo)
6.6miFuji-Hakone-Izu National Park
18.3miFuji Five Lakes (Fujigoko)
21.1miKawaguchi-ko (Lake Kawaguchi)
24.2miFujiyoshida Sengen Shrine (Kitaguchi Hongu Fuji Sengen Jinja)
24.4miShiraito Falls (Shiraito no Taki)
25.7miNarusawa Ice Cave
26miAokigahara Forest
28miDaibutsu (Great Buddha of Kamakura)
28.5miLake Motosu (Motosu-ko)
29.4miEngaku-ji Temple
29.4miTsurugaoka Hachimangu Shrine
29.8miAirports
Tokyo International Airport
46.8miMt. Fuji Shizuoka Airport
57.7miSpa/Wellness packages
Free parking
Pet Friendly
Free wifi
Free shuttle
Air conditioning
Hot spring bath
24-hour front desk
Mountain view
Non-smoking rooms
Bar
Elevator
Room service
Private Bathroom
Restaurant
Sun deck
Garden
Wheelchair accessible
Balcony
Upper floors accessible by elevator
Free toiletries
Bathtub
Parking On Site
Accessibility
Bathroom emergency cord
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shared bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Indoor play area
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Ironing facilities
Laptop size safe
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Blu-ray player
Cable channels
Flat-screen TV
Pay-per-view channels
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Sun deck
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fold-up bed
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Hot spring bath
Locker rooms
Massage
Public Bath
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Free shuttle
View
Inner courtyard view
Mountain view
From
$576Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
JCB,
Diners Club,
American Express,
Visa,
Mastercard,
Cash only,
UnionPay
This property accepts cash.
When are the check-in and check-out times for Hyatt Regency Hakone Resort and Spa?
The designated check-in period at Hyatt Regency Hakone Resort and Spa begins at 03:00 PM. As for check-out, it's before 12:00 PM.
Is there parking available at Hyatt Regency Hakone Resort and Spa?
Yes, there is parking available at the Hyatt Regency Hakone Resort and Spa. The parking is free and located on site. It is public parking, and there is no need to make a reservation for it.
How much does a stay at Hyatt Regency Hakone Resort and Spa cost?
Room rates at Hyatt Regency Hakone Resort and Spa initiate from $576. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.
What are the room types available at Hyatt Regency Hakone Resort and Spa?
The hotel offers Deluxe Twin Rooms that are single occupancy and have a room size of 786 sqft. Smoking is not allowed in these rooms. They can accommodate up to 3 adults and 4 children and feature 2 Twin beds.
What activities does Hyatt Regency Hakone Resort and Spa offer?
Guests at Hyatt Regency Hakone Resort and Spa can spend their time indulging in the leisure amenities provided. The hotel offers a spa with various wellness packages for relaxation and rejuvenation. Guests can also enjoy the hot spring bath, providing a traditional Japanese bathing experience. The sun deck is available for guests to soak in the beautiful surroundings and bask in the sun.
In terms of dining options, the hotel features Restaurant #1. Unfortunately, no further details or facts are provided about the restaurant, so we can't mention any specific offerings or cuisine.
Additionally, the hotel offers a spa lounge and relaxation area for guests to unwind and enjoy a quiet moment. Spa facilities are available along with massages for those seeking ultimate relaxation. Board games and puzzles are also available for guests to engage in some indoor recreational activities.
Does Hyatt Regency Hakone Resort and Spa feature its own restaurants?
There is one restaurant listed on site at the Hyatt Regency Hakone Resort and Spa. The name of the restaurant is not provided in the data.
Can I use my credit card at Hyatt Regency Hakone Resort and Spa?
Yes, you can use your credit card at Hyatt Regency Hakone Resort and Spa. They accept a variety of credit cards including JCB, American Express, Visa, Mastercard, Diners Club, and UnionPay. However, cash is also accepted as a payment method.
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