Santiago Guesthouse Kyoto

Beds felt very private and comfortable. Reception staff spoke very good English and were easy to communicate with. Common area had quite a nice view of the outside. Price was very good. Cafe available downstairs. Everything felt fairly clean and professional. WiFi available for each floor (noticed this was an issue from older reviews, now solved).

Most facilities are on the second floor, so those on the fourth would have to go down two floors to take a shower or brush their teeth before bed. Wasn't very clear where to put coat or luggage - ended up leaving the former in my bed with me and the latter by some stairs, though I'm fairly sure there is some sort of proper area for both. Location fairly far from the railway station (30 minute walk, bus probably possible to use but didn't try), so be aware if you have day trips from Kyoto planned.

Convenient location to key tourist spots, easily walkable to the train station and bus stops. Many food options nearby. Friendly atmosphere. Showers were big with a dry and wet area divided by a door.

The toilet reeked of urine. The toilet seats had no seat warmer. The curtain did not cover fully when I was on the top bunk so at certain angles people walking by can see me. If you have heavy luggage, be prepared - there is no lift and only stairs so you need to be prepared.

Nice hostel in an amazing location right below kiyomizy-dera. 2 mins from bus line for all major sightseeing. The beds are spacious and the luggage lockers provided are really useful. The bathrooms and shower rooms were clean and well equipped.

The mattresses are a bit thin but still comfy. While the hostel felt very safe there are no locks on the room doors and the main door only gets locked at night which put me on edge a little bit.

Good location, good beds, friendly staff. The common area was nice too.

The airco was too hot and there was only one window in the room with many many beds... it was very stuffy the whole time and i felt like there was not enough fresh air for the amount of people in the room. The window should be ALWAYS open when there is 10 or more people sleeping in 1 area.

Location

If you're unlucky enough as I've been you'll get your bed close to a column, making it shorter. All other bed spaces included bed + some free space with a shelf at the end of the bed for luggage and stuff, mine didn't because it had a column taking that space, luckily i could leave my luggage in my friends space since they had some left.

The property has a very relaxed atmosphere and the perfect place to chill out after a long day out in Kyoto. The staff were extremely kind and helpful and made the whole experience even better. On top of that it was a great place to meet interesting people and make new friends.

The pillows in the capsules sucked, I got a neck ache from them

The atmosphere was really lovely- lots of backpackers. Very clean also, with nice set up in the rooms, lots of room for everyone's things without it being crowded. Good location too!

Only thing was the cleaning taking place between 11 and 2- I know it needs to be done (and they did it so well!) but if you wanted a lie in and to shower a little later, you couldn't.

It's a very comfortable and cozy place. Immediately after entering the guesthouse, I felt comfortable even though it was only 5 am and no one was there. The staff (receptionist) is very nice and helpful. The location is also good. Everything was very good and I had a very pleasant experience. The only thing that bothered me a bit was the absence of a covering sheet for the duvet and sometimes the bath was a bit messy but it was cleaned up later when I came back. Overall, a great place worth the money!

Front desk staff very friendly and speaks English, Chinese and Japanese. More than a capsule, it's a unit so you have room for half standing and use the bed as chair. The common spaces are cozy and artistic with is a nice background for zoom calls.

The location is a 20 minute walk from the main part of the city.

Staff were amazing. Very conscientious welcoming, helpful, and efficient. I can't fault him. Facilities great nice kitchen space and lounge helped keep noise down in the sleeping area.

Sometimes people were noisy in the sleeping area after hours but really nothing major and sometimes to be expected.