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+1-833-728-2041790 reviews
From
$83Dostyk Avenue 32, Almaty, 050010, KZ
Reservations:
+1-833-728-2041790 reviews
1/99
From
$83Call for great rates
+1-833-728-2041Spa/Wellness packages
Pet Friendly
Free Private Parking
Free wifi
Steam room
Air conditioning
24-hour front desk
Mountain view
Welcome to the Grand Sapphire Hotel, a luxurious 4-star hotel located in the vibrant city of Almaty, Kazakhstan. Situated at Dostyk Avenue 32, the hotel is only 3.2 km away from the bustling city center, allowing you to easily explore the local attractions and landmarks. You can enjoy breathtaking mountain views and iconic city landmarks from the comfort of your room.
With 790 reviews, guests have raved about the top-notch amenities provided, including free Wi-Fi, a complimentary breakfast, and free private parking. The hotel offers a range of facilities such as a spa and wellness packages, and a Turkish/Steam bath, ensuring your stay is both relaxing and indulgent. Whether you're traveling with a furry friend or need an airport shuttle, the Grand Sapphire Hotel has you covered with pet-friendly accommodations and transportation options.
Experience true comfort and convenience at the Grand Sapphire Hotel, where you can unwind in non-smoking, soundproof rooms and enjoy room service, a bar, and a restaurant. For an unforgettable stay in Almaty, book your room at the Grand Sapphire Hotel and enjoy the best of what the city has to offer.
At Grand Sapphire Hotel, dining is an experience to savor. With the on-site restaurant, Zaman, you can indulge in a blend of Asian and European cuisines in a modern ambiance. Whether you're craving traditional Asian flavors or European delicacies, Zaman offers an array of delectable dishes to tantalize your taste buds. The restaurant's diverse menu ensures that there's something for every palate, making it the ideal spot for a delightful dining experience during your stay.
Upon arrival at Grand Sapphire Hotel, you'll find a range of flexible payment options to suit your convenience. Cash payments are accepted, and the hotel also accommodates various payment methods including JCB, Visa, Diners Club, Mastercard, American Express, Maestro, and Bankcard. This hassle-free approach to payments makes it easy for guests to settle their bills with their preferred method, ensuring a smooth and seamless check-out experience.
The hotel offers a variety of room types to cater to different accommodation needs. From spacious Family Rooms and Duplex Suites to cozy Standard Double Rooms and Superior Twin Rooms, there's a diverse selection to choose from. Each room is carefully designed to provide comfort and convenience, ensuring a restful and enjoyable stay. With options available for families, couples, and solo travelers, Grand Sapphire Hotel provides the perfect setting for a relaxing and memorable stay in Almaty.
Closest airports
Almaty International Airport
8miSpa/Wellness packages
Pet Friendly
Free Private Parking
Free wifi
Steam room
Air conditioning
24-hour front desk
Mountain view
Non-smoking rooms
Bar
Landmark view
Soundproof rooms
Elevator
Room service
Restaurant
View
Upper floors accessible by elevator
Free toiletries
Soundproof
Private Bathroom
Parking On Site
Family Room
1 Twin Bed
1 Sofa Bed
1 Double Bed
1 Sofa Bed
290 sqft
Mountain view
Landmark view
City view
Private Bathroom
+
Enjoy a spacious 291 sqft Family Room with mountain and landmark views. Accommodates 2 adults and 2 children, featuring air conditioning, soundproofing, and a private bathroom.
Duplex Suite
1 Sofa Bed
1 Double Bed
550 sqft
Mountain view
Landmark view
City view
Private Bathroom
x4
Indulge in our spacious 549 sqft Duplex Suite with a stunning mountain and landmark view. Perfect for 4 adults, it features air conditioning, a soundproof private bathroom, and modern amenities.
Standard Double Room
1 Double Bed
160 sqft
Mountain view
Landmark view
City view
Private Bathroom
Relax in our spacious standard double room with a stunning mountain and landmark view, equipped with air conditioning and soundproofing for ultimate comfort. Enjoy the convenience of a private bathroom and free toiletries.
Comfort Double Room
1 Twin Bed
1 Double Bed
1 Double Bed
1 Sofa Bed
400 sqft
Mountain view
Landmark view
City view
Private Bathroom
x3
Relax in our spacious Comfort Double Room, offering 398 sqft of space with air conditioning, stunning mountain and landmark views, and soundproof privacy. Accommodating up to 3 adults, it features a twin bed, 2 double beds, and a sofa bed, perfect for a comfortable stay.
Standard Twin Room
2 Twin Beds
250 sqft
Mountain view
Landmark view
City view
Private Bathroom
Stay in our cozy Standard Twin Room, with two twin beds and stunning views of the mountains and landmarks. Enjoy the comfort of air conditioning, soundproofing, and free toiletries in your private bathroom.
Suite
1 Twin Bed
1 Double Bed
495 sqft
Mountain view
Landmark view
City view
Private Bathroom
+
Indulge in our spacious 495 sqft Suite with stunning mountain and landmark views. Sleep comfortably in a double and a twin bed, with air conditioning and soundproofing for a peaceful stay. Perfect for 2 adults and 2 children.
Superior Double or Twin Room
1 Double Bed
2 Twin Beds
150 sqft
Mountain view
Landmark view
City view
Private Bathroom
Experience comfort and stunning views in our Superior Double or Twin Room, with air conditioning, soundproofing, and a private bathroom. Relax in this spacious 151 sqft room suitable for 2 adults.
8
790 reviewsFrom
$83Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇪
Rowell
9.1
9.1
I stayed in Room 4011? (4th floor, first room on the right). It has a city view (mainly the road and a view of the mountains on the horizon). Room is clean but a little small, but comfortable and homey. It has a restaurant on the ground floor named Azia Mama.
The staff in the restaurant where they serve their breakfast is not very accomodating. She actually frowned when she saw us coming, perhaps we are not speaking Russian or Kazakh? But regardless, you don’t need to frown when you see guests coming in. She didn’t even greet us or at least ask us for a coffee. We didn’t go on the next day and just opted breakfast in a nearby coffee shop. The selection of food is very few.
🇮🇳
Sabyasachi
8.2
8.2
The location of the hotel was beautiful. Walkable distance to the 28 Panpilov Park & Zenkhov Cathedral. There are nice restaurants on same road as well as supermarkets. There was a Currency exchange kiosk just around the corner. Nearby to Green Bazaar, Panpilov Street, Arbat Shopping Street, Zhibek Zholy Street, Kok-Tobe Cable Car Station. The breakfast was also okay, although they are quite strict about closing time.
The bathroom was extremely small. It felt like a bathroom in a train. The WC and the washbasin were adjacent to each other and there was no space to stand for shaving/ brushing. The shower area was raised at least a feet above the bathroom floor (if not more) and the shower glass door was too narrow. I am 84 kg & 5' 11" and I had to squeeze in sideways. I checked the photos later and it seemed that the Comfort Double rooms had a better sized bathroom. The family room, they have compromised on the bathroom size to add that additional space/bed.
🇦🇪
Escape
8.2
8.2
I am a vegetarian. I liked that they kept a lot of non veg options in the breakfast. Room service is available upon request. Easy access to places we visited in the city. Restaurants at walkable distance.
The staffs who did our check in and check out tried to take extra money in the name of tax when the amount we paid had the taxes in it. They said we have to pay additional tax when we are in Kazakh. Even though we showed the money we paid in booking.com had mentioned the taxes, they insisted we pay. Look out for that. During the room service, they didn't change any of the sheets just the refill of the toiletries was done.
🇰🇷
Sun
10
10
Good location to easily approach the nearby famous places, Very kind services and cooperations of the staff, Very comfortable and large rooms.
I thought that the X-Mas day was holiday since it is a national holiday in our country, Korea so I was inadvertently late for breakfast on the day(25th Dec, 2023). Then, the restaurant staff showed me her angry feature, and I was so so so embarrassed and uncomfortable. I hope that the restaurant staff's service will be improved.
🇷🇺
Mark
8.2
8.2
The breakfast buffet was not huge on selection, but each morning each of us (4) were able to find something that we liked and didn't leave hungry. The hotel is not overly fancy, but the people at the front desk were helpful always and although our room seemed a little dated, it was still nice and functioning properly. The location was great in my opinion. We were never that far from where we wanted to go. Lots of cafes and restaurants within easy walking distance. We had a two level family suite and it had plenty of room for the 4 of us. The upper floor was a lot of glass with great views, but with the glass the air conditioning had a hard time keeping the room cool in the middle of the day. This meant that the temp upstairs was about 29 C during mid-day, although outside it was 36 C. The good point is that people typically are not hanging out in their room in the middle of the day. The downstairs temp was whatever you set it for, in other words, no problem. I think that the value we received was absolutely great for the money we paid and we would stay there again.
Unfortunately, although there was tea to drink, there was not coffee at the breakfast buffet. Also in our room although there were teas and sugar, there was never coffee. If you are a coffee drinker, either bring your own or stay elsewhere. We stayed for a week and although we indicated on our door that we wished our room cleaned, two different days it was not cleaned. When we called the desk supplies anyhow were brought up to us.
🇦🇪
Prashanth
8.2
8.2
The place is tidy, cozy, and well-organized. The staff is genial and the breakfast is wholesome and simple. The property is well-maintained. This place is centrally located to many destinations you would want to visit.
The bread and pastry were cold at breakfast. To maintain their temperature, the bread should be kept fresh and covered with napkins.
🇺🇿
Registoni
8.2
8.2
Great options available- scrambled eggs, bacon, porridge, fruits, juice and coffee - all the standard and good quality. Two times we needed breakfast earlier than it is offered, i e. before 8am. Reception arranged for us to prepare a sandwich, a bottle of botter, fruit and yogurt a night before.
Some lights were broken or not working in the room, but nothing too dramatic
🇰🇿
Dcleave
8.2
8.2
Location. Reception staff very helpful. Value for money.
Breakfast is supposed to start at 8am on a Saturday. I had to leave the hotel by 08.30 but was told at 8am that it was not ready and to wait 15-20 mins. Normally this isnt a problem but because I had a schedule to keep this was Inconvenient. It should be ready and available when and as stated.
🇺🇿
Andrey
8.2
8.2
Greatest location, a lot of cafes and restaurants near, the very center just in 500m, parks. Not far from the biggest shopping mall in the city. Very polite and attentive reception. Clean rooms, although small.
Same bad breakfasts, hateful omelette, sleepy staff in the cafe in the morning, not very fast Wi-Fi internet.
🇰🇿
Yerniyaz
8.5
8.5
The Grand Sapphire itself is very nice and comfortable hotel. Staff, who work in this hotel is very friendly and helpful. However, the poor impression I still have because of their partner Asia Mama Restaurant. The restaurant provides poor service during the breakfast. Twice they were late by 50 minutes. Also, after 11:00 pm we could hear loud music and visitors from outdoor space. It is not acceptable. If Asia Mama manages to improve its quality, then Grand Sapphire hotel will have outstanding feedback by their clients.
Mentioned in the first paragraph
Airports
Almaty International Airport
8miAirports
Almaty International Airport
8miZaman
Cuisines
Asian•EuropeanAmbiances
ModernSpa/Wellness packages
Pet Friendly
Free Private Parking
Free wifi
Steam room
Air conditioning
24-hour front desk
Mountain view
Non-smoking rooms
Bar
Landmark view
Soundproof rooms
Elevator
Room service
Restaurant
View
Upper floors accessible by elevator
Free toiletries
Soundproof
Private Bathroom
Parking On Site
Accessibility
Upper floors accessible by elevator
Activities
Game room
Bathroom
Bathrobe
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Entertainment & Family Services
Baby safety gates
Board games/Puzzles
Indoor play area
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Minibar
Restaurant
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Private check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Family rooms
Hair/Beauty salon
Heating
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Fireplace
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fan
Fold-up bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Foot bath
Hair coloring
Hair treatments
Haircut
Hairstyling
Light therapy
Makeup services
Manicure
Massage
Massage chair
Pedicure
Spa facilities
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Waxing services
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Landmark view
Mountain view
View
From
$83Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
6+ years
Extra bed upon request
$11 per person per day
The price in KZT has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
JCB,
Mastercard,
American Express,
Visa,
Diners Club,
Maestro,
Cash only,
Bankcard
This property accepts cash.
What's the check-in and check-out schedule at Grand Sapphire Hotel?
The check-in time at Grand Sapphire Hotel is 02:00 PM and check-out is at 12:00 PM.
Is there parking available at Grand Sapphire Hotel?
Yes, parking is available at the Grand Sapphire Hotel with free on-site private parking. A parking reservation is required.
How much does a stay at Grand Sapphire Hotel cost?
The entry-level price at Grand Sapphire Hotel is $83. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
Which room categories can I book at Grand Sapphire Hotel?
The Grand Sapphire Hotel offers a variety of room types including Family, Suite, Double, and Twin rooms with sizes ranging from 151 sqft to 549 sqft. The occupancy varies from 2 adults, 0 children in the Standard Double Room to 4 adults in the Duplex Suite. Smoking is not allowed in any of the rooms, and bed sizes range from Twin beds to Double beds, with some rooms also having Sofa Beds.
What activities does Grand Sapphire Hotel offer?
Guests at the Grand Sapphire Hotel can spend their time indulging in various leisure amenities provided, such as enjoying spa and wellness packages, taking advantage of the Turkish/Steam bath, and relaxing in the steam room. The hotel's bar offers a great place to unwind, while the restaurant Zaman, with a modern ambiance, serves Asian and European cuisine for a delightful dining experience. Additionally, the hotel features mountain and landmark views, providing a serene and scenic environment for guests to enjoy. For those with pets, the hotel is pet-friendly, and guests can benefit from private parking and an airport shuttle service. With soundproof and air-conditioned rooms, 24-hour front desk and room service, the hotel aims to ensure the comfort and convenience of its guests throughout their stay.
Is there an in-house restaurant at Grand Sapphire Hotel?
The hotel features an on-site restaurant called Zaman, offering a modern ambiance and a fusion of Asian and European cuisines.
Does Grand Sapphire Hotel accept credit cards and cash payments?
Yes, Grand Sapphire Hotel accepts credit cards including JCB, Visa, Diners Club, Mastercard, American Express, Maestro, and Bankcard. Cash payments are also accepted at the hotel.
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