Hotel Circulo Bacalar

Beautifully designed modern accommodation in a clever rendition of Mayan village style. Gorgeous pool and plenty of lush palm trees and other well landscaped vegetation. Interior design is immaculate with just a few details unfinished because it’s so recently built. Staff are tremendously welcoming and helpful, determined to ensure your stay is as comfortable as they can make it.

Noisy neighbours sometimes well into the night. And if a large party of guests descend for a night’s revelling you can’t really get away from it if it coincides with your plan for an early night, owing to the compact nature of the hotel’s plot. Neither problem is the fault of the hotel and it’s the luck of the draw that can affect boutique hotels the world over.

The hotel exceaded our expectations! The pictures don't do it justice. It is a lovely secluded oasis. The rooms and the pool are very nice. I would definately recommend it. We felt like we were in a luxury resort. Location is great, near the center but silence.

Although the staff was very nice the service could be better. For example, in the morning there is a lot of staff just hanging out at the breakfast area. They play their music quite loud. The result of this was that we woke up because of the music every morning very early because our room was right across the area. The breakfast buffet was often empty meanwhile the staff was also eating from the buffet. Details....

Loved the style of the hotel. Breakfast was simple but sufficient. Wish we had more time to lounge by the pretty pool area, but were too busy exploring the town, which was close on foot. It was great that staff helped us with our laundry (wash, dry and fold) for a small fee, so we could continue our travels with a luggage of only clean clothes.

The safety box in the room didn't seem to work. We reported to reception but issue was not rectified. The sliding door to the spacious shared balcony could not be locked and unlocked, so we choose to keep it unlocked, so we could have access.

We loved the fact it was a quiet oasis of calm nestles away from the lagoon. This is a perfect boutique hotel with the quality of a larger hotel but the friendliness of a smaller establishment where we got to know all the staff. We felt very much at home!

There was nothing we did not like. Even though the lagoon was not on our doorstep it was only a 5-10min walk (depending on how fast you walk) but we had the option of using their free bikes which was fantastic.

The bed was very comfortable. The staff very friendly and helpful. The included breakfast was great. Very good A.C. Nice pool and restaurant. Free, secure parking.

We paid extra for the "Executive Suite". The room had no T.V., no chair, no desk, no lamps and no decorations on the walls. The outdoor patio furniture was dirty and not inviting. The coffee in the restaurant was not good and did not offer tea. Strange concrete floors in the room and throughout the hotel looked old and dirty. No where to put your luggage except on the floor.

- The rooms are quite spacious, the beds comfortable and the rooms/ area very quiet - Free parking in the yard, behind a closed door gate - Nice breakfast - Walking distance to the city center

- The water in the pool could be cleaner - In general the room was clean, however some areas were not dusted for awhile - The prices of the drinks at the pool bar are on the high end

The staff were very helpful and friendly. I loved our room and terrace. The restaurant and lounge area very comfortable. The continental breakfast very good if you go early to get fresh food. The property is very inviting and its outdoors well maintained.

There was no hot water in the shower, not even warm, for the entire stay of 6 nights. Fortunately we could endure cold showers, though not everyone would. It was disappointing and frustrating. The sink had hot water though. The room had no TV as implied by room description. Good thing we didnt want to watch TV.

Comfort and design

The cost maybe for a beer $100

It’s a new and gorgeous hotel and it oozes Bali vibes and it very relaxing. Big room, 2 queen beds, clean! Pool is small but so inviting. Breakfast was delicious: fresh fruit, yoghurt, granola, fresh pancakes and if you want some kind of egg breakfast dish. Strong internet. Free bikes, but you can walk to the hub of the town in 7 min. Very helpful staff.

Not their fault: the street they are on is a sore in the eye, but very safe!

a little oasis in the city. modern, pool and restaurant were nicely situated. rooms were very comfortable loved the atmosphere, the neutral colors of the rooms. nice walk-in shower with good products. breakfast included ! and bicycles.

need a few more bikes for taller people. have more salads on the menu. I wish it had views of the laguna.