Hotel Museo Palacio de San Agustin

the hotel was stunning and the room was large, comfortable and the amenities were upscale. There is plenty to see and do just in the hotel. They give tours and our room, The Christina, featured beautiful chandeliers, sconces, and antique furniture. the bathroom was well equipped, plenty of hot water with great water pressure and washcloths. note in Europe and Mexico washcloths are not to be taken for granted. This hotel had quality linen and towels. The location is fantastic, in el centro, yet on one of the more quiet streets. We had complementary Continental breakfast that was sufficient and satisfying and the service was superb.

absolutely nothing

We were charged about $7 US each for our “included” breakfast, because we had eggs, which we thought were included gratis. Probably our fault because we didn’t completely understand our taciturn server who spoke in very rapid Spanish. We went to a nearby restaurant the next morning and enjoyed a full breakfast for about the same cost.

Loved the location, the preservation of the hotel, and the attention of the hotel staff. The hotel tour was pretty amazing. The greeter was super friendly and was always ready to provide a suggestion for a place to eat.

The receptionist was very rude when we first arrived. She did not make us feel welcomed. She did apologize afterwards but it was a rocky start. The free breakfast included in the price is very small. It consists of a drink and sweet bread.

A unique museum hotel with a rich heritage. Each room is furnished with European Antiques from different periods. Our room was very comfortable and the staff were very courteous and attentive. The tour of the hotel was interesting & provided insight into the past including the additions made by the Augustine monks. Great location. We walked to all the major plazas, sights, restaurants & museums.

The hotel's ambience is excellent. Guests can take a tour, and I found the information very informative (plus lovely for photos). The room was very comfortable, with lovely furniture and decor.

The restaurant was supposed to be open until 10pm, but there was no one there at 9pm (though there are a lot of restaurants nearby, so it wasn't a problem).

It is a museo and not a normal operating hotel in the old town of San Luis Potosi. All accommodations are great but have in mind it is a 300+ year building that have been updated to today standards with the original present in mind.

The staff speaks very little English but management are working to rectify it. So bring your Spanish dictionary :-)

The historic preservation of this hotel is amazing. Extraordinarily maintained and preserved. Felt like we were staying in a place back in time.

The beds were a bit too hard for our preference. Other than that, everything was great.

Beautiful property and wonderful rooms. staff very helpful and pleasant.

too long a wait for water to become hot. we hate wasting water, but 3-4 minutes of running the tap before the hot water arrives is wasteful.

The location is excellent. It is easy to walk to all points of interest. The hotel is very historic and the staff are proud of its past. The hotel has a book on the hotel's history available for guests. Furnishings and art in this old property are exceptional. The service at the front desk was pleasant and everyone was quite helpful.

Room service and restaurant and beverage service was slow at times. There is no separate bar area, although alcoholic beverages are available upon request.

hotel is beautiful and full of history

Checked in late Tuesday night and young lady at front desk was not very friendly.