Hacienda Kaan Ac

The house and grounds are both magnificent and tranquil! You truly get the sense that you are stepping back in time and the unfettered access to the entire house and grounds is amazing -- imagine exploring a 400 year old castle-like hacienda on your own through a music room, fully set dining rooms, spire stone stairways, and armor standing at attention over guns and hides of animal conquests on the walls. The whole house was open at night with the evening air passing through doors and windows with the evening air. (Air conditioning was available in our bedroom.) There is no paid breakfast and no food available on site after hours, however the paid breakfast was of reasonable cost and was both well prepared and attractively presented in a beautiful airy setting in the historic carriage house on the property. While we did not swim, the pool is beautiful with a base and statue at the center of it's garden-like setting. In the evening we drove a short 5-10 minute drive into the heart of Valladolid to eat supper and explore before returning and going to bed for the night. The beds were clean and comfortable. In the light of day we enjoyed walking around the grounds, exploring the chapel that sits apart from the main house and the garden-like setting of the expansive grounds. It's truly unlike any traditional hotel setting you will find. I would also have enjoyed information about the history of the property on site. We learned it was the home of a pirate, sometimes priest, and his wife and that they were killed when enemies came hunting for their gold (?), however we don't know where they died. There is apparently a historical account in Spanish. There is a statue in their likeness in the garden in the rear of the home.

After our late check in we were completely alone aside from security on the property. With no phone in the room, and not another soul staying at the property for the night, we felt completely alone, for better or worse! One must guard their thoughts against notions of such a space being haunted! If you wish to be away from it all this is the place for you. If you wish to be pampered and attended to, chose another locale. :)

The grounds are beautiful and well kept. Loved hearing the birds in the morning. The museum in the castle was fun to walk through on the way to and from our rooms. Nice area around the pool for our group of 10 to gather.

The rooms could have been cleaner- a used contact lens was on the bedside table, a stray bobby pin on the floor. I would have liked glasses in the rooms, hair dryers and a lock box. Those are things that I expect in a high end hotel. They did bring us glasses when we said we had a bottle of wine and needed glasses. A continental breakfast was included of a little fruit, a little yogurt with a little granola and coffee. You could order eggs to supplement for an extra fee. Supposedly they opened at 8AM. They were there the first day but the second day when we needed to leave to catch a flight, there wasn't anyone there at 8:15 so we had to leave without any breakfast.

We only stayed for two nights and mostly to explore Maya ruins in the region so we did not spend much time on the property, but it was an exceptional experience to spend a night someplace that has 442 years of history on the property.

Our villa was spacious with a large kitchen and eating area, but we found the complete lack of bowls, plates, utensils, cups, cleaning supplies, paper products, or other items that guests could find useful surprising and disappointing. The place was very clean, but had a musty smell. Additionally, we found a scorpion in clothes left on the floor in one room and a large spider in unpacked items in the other bedroom. Lastly, our first night was peaceful and restful. The second night the hosted event at the hacienda had loud music until about 2am that kept some of the family awake.

It was a beautiful, typical hacienda. We stayed in the independent, spacious villas. The staff was very helpful and friendly. They made an exception and served us a late dinner when we first arrived. My city mouse mother in low is in love with that place! 😃 Good location to go to the ruins and cenotes, if you have a car.

The restaurant opens at 7am, we were there sharp for an early breakfast to go to Chichen Itzá. The staff arrived at 7.30 and attended us at 8am.

A truly unique property!!! The grounds of this historic hacienda are exquisite with a museum, restaurant, chapel and an incredible swimming pool! Located just a short 5 minute drive from the center of Valladolid. The property is gated and quite. The staff was very friendly and our two bedroom suite was very clean with everything we needed. I highly recommend this property.

Supremely quiet area, which we were looking for, since I am a light sleeper. We had the entire Red Villa to ourselves -- clean and very comfortable. VERY safe area - entire property is fenced in, and you have to enter through a gate, manned 24 hours, and provide your name to the gate attendant. Loved exploring the castle museum - such neat history! We did eat dinner one night at the restaurant on property, and had great food & superior service, at a very low price! Highly recommend this place, and would definitely stay here again!

The setting is so nice and romantic. The pool is really nice. Rooms look like old hacienda rooms, but they have nice air conditioning and ceiling fans.

Nothing in particular. The bathrooms are a bit outdated but on the other hand if they were new you wouldn’t feel you are on an old hacienda.

Really nice place with an amazing garden and outside space. Our room in the Castle was comfy and stylish with the canopy bed and old floor.

Shower was not working really well and one day we had no hot water. I think this should be improvement especially for guests in superior room types

The design of the place was amazing. Looks like a castle and the museum was stunning. Its an excelent place to take photos.

They wifi don't work. They don't have enough towels to all the rooms. The restaurant menu and cook needs to improve and they don't sell alcohol.

Place is amazing, you literlay sleep in an old house

I was not given the room I paid. And until i asked they gave me a second room but i paid for kitchen facilities and never got it.