Diwane Hotel & Spa Marrakech

Everything, I was worried at first before leaving London but this is a great value for money, I travel a lot as I have a hiking company and was checking out the hotel and staff and will bring my client in early 2023 as I am more than satisfied so thank you very much indeed! - the rooms are spacious and comfy - the hotel is perfectly located ( centrally, you just need to walk straight to arrive to the main square, about 30 minutes by foot or 5 minutes by taxi about 50 dirams, £4, euro 5 (ask before ) - the pool is great - staff is good - clean - plenty of restaurants and bars around - the vibe is nice and traditional, just what I like, beautiful decor - most staff speak at least French, Arabic or English - surprisingly soundproof on the swimming pool side - they have traditional music played by 2 guys from 19 or 20 to 22, this is nice - you can book day trips directly from the hotel, a bit pricier but if you want to be safe that is the best way.( the Agafay desert diner was the highlight, ABSOLUTLY FANTASTIC, the waterfal and monkeys are beautiful but our guide wasn't great and we spent an hour in tourist shops we didn't want to go to, Essaouira day trip is also great) - paid 40 euros for a return airport transfer, not too bad ( there is space for 7 people in the car and it s only a 15- 20 minutes journey - there is a nice rooftop bar with shishas right opposite - Street food 5 minutes walk from there, take right on Avenue Mohamed 5, you will see a few tables outside in a small street with about 4-5 restaurants. Good tagines and Co for about 150 diram for 2 people ( £13) - also great restaurant in the street on the left when leaving the hotel but needs to be booked as it is quickly full - overall a fantastic experience, thanks again for being welcoming, and sorry about the long review, I like to know as much as possible before I book and I guess many people do too I cannot stress enough how great this hotel was!

Nothing that I disliked, just a few advices as I travel a lot with my clients and I know what they like and dislike. I will be back so the following are not a complaint, quite the contrary. Maybe change the breakfast a bit and start with the pancakes and Co a bit earlier as the days we had to leave earlier there was none. I was asked to move from my table cause the cleaners clean the yard where people take their breakfast around 7.30 am, it s good that it is being cleaned but I am not good with morning moods and having people cleaning around and asking me to move when I try to eat isn't really enjoyable I like to have a swim after a long day out, maybe the pool should remain open later? No a critic, I just enjoy a late night swim and 19.30 is a bit early mostly with that heat 😊

The hotel staff were so friendly and helpful all of the time and they were very good communicators. The location was great, the bigger, cleaner, busier area of Marrakech did not disappoint. Perfect central spot. The pool was big enough and was a sun spot for the majority of the day, a good amount of sun-beds surround it. The rooms were kept clean and tidy, the balconies were spacious with a great view and the bathroom/shower was amazing.

The buffet dinner was left out too long and gave me food poisoning one night. I felt very sick and feverish for around 24 hours. Also, our toilet was slightly broken as it didn’t flush properly sometimes.

Very friendly and helpful staff. Stylish architectural features in this multi storey hotel. An excellent breakfast buffet is on offer. Rooms are en suite with A/C with comfortable beds. A desk in the foyer offers a range of city guide trips to the Medina and the famous Bahia palace, day trips to Atlas Mountains and other cities, bicycle hire etc.

During the stay the Hammam in the hotel was out of order due to some upgrading construction work. However hotel staff pointed to a nearly external Hammam which was great.

I stayed in Diwane Hotel for 6 nights. Just returned from a lovely trip in Marrakech. I am from UK and there were many others from UK aswell. I can't fault this hotel all the staff from the reception to the security to the kitchen were very friendly. There is a desk where you can book tours and activities, the lady at that desk is also helpful. I did the hammam experience in the hotel spa and that was amazing. You have to pay for it separately but well worth it. Even the spa lady was so kind and sweet. The rooms are clean and spacious. It has a traditional moroccon decor which I personally loved. It's not a new modern hotel but very comfortable. The location is great. There is a sweetshop for water etc just outside aswell as other shops and cafes. You can walk to many shops. It's also close to the main city and airport is just 15 mins drive. The pool is beautiful and cleaned daily. I would recommend to anyone. What I can say is I read the reviews before booking this as the majority of people were happy with this hotel. There will always be one or two who complain. So I would say go by the majority according to your needs. For me it ticked all the boxes. I have 2 children aged 7 and 12 and they loved it too.

Tiling around bathroom was bit old and damaged but shower itself was nice and powerful.

The location couldn't have been better, situated right in the heart of Gueliz, the city center. The hotel's pool was a delightful highlight, providing a refreshing oasis to relax and unwind. Its beauty and cleanliness added to the overall appeal, making it a perfect spot to cool off. The room was spacious with great view on the pool. The breakfast served at the hotel was very good. The variety of options and the quality of the food exceeded my expectations.

The bathrooms were in need of updating.

The hotel was nice,food and drinks were good, the best thing was the lovely friendly staff they really make the place . Aziz that looks after the pool area looked after us well and a lovely waiter tall thin man with glasses unfortunately didn't get his name was very nice also

Stained bedroom curtains and no.backing on them to keep out light and heat ,cracked tile on bedside table ,poor aircon ,and only Tv had no English channel not even a news channel

The pool was great. We were given a room with a balcony which looked onto the pool which we loved. The location is good, guerliz is more laid back than the medina area, which I preferred. We walked to the medina most days, its a couple of miles, but very straightforward. There is a carrefour maybe 5 minutes walk away and a fridge in the room so getting snacks is easy. The cafe negociants across the road from the hotel is also really nice, like 15dh for a coffee and water and you can watch the world go by.

There is quite alot of noise in the hotel, so earplugs if that would bother you.

Very great hotel with very friendly staff. Everyone made you feel welcome and kept you entertained. The food and bar were both incredible and decent prices. Great hotel and nothing to doubt or fault. Room was lovely and was always clean. Shower worked perfect. All the toiletries you need. I've travelled across the world this year and stayed at hundreds of hotels and this is in my top list by far.

Nothing. The fact I couldn't add more days to my holiday as I have to fly home because the hotel felt like home .🤣

The spa!!! Fatima gave us the best hammam and massage experience. I can’t praise her enough. The doorman and receptionist were very helpful and friendly as well, don’t remember their names 😬.

The dining facilities are not very cozy. Breakfast good, but why no fresh fruit? There was a misunderstanding when we wanted to have dinner - we didn’t get a menu and the options were limited. Turned out the waiter had assumed we were ‘full board guests’. Unfortunately he didn’t realize his mistake till the end. He apologized but we had a meager, not very good dinner for too much money. So, if you don’t get a menu, ask why! We stayed here twice and the first time we booked a standard double room and the second a superior one. The standard was nicer: shower with a glass panel so the bathroom didn’t change into a pond.

The localisation around 40 minutes walk from Medina. It was ok for us as we like walking. Rooms decorated in Moroccan style. Staff was very friendly and helpful. Very nice food. We decided to book room & breakfast but there was no problem with other meals when we decided to have it in hotel restaurant. No problem with internet in the hotel. The stay was real pleasure for us.