Grand Hotel Napoca

Location at walking distance from restaurants area/park, generous car parking area, breakfast variety.

Rooms not soundproof (a lot of noise coming from the corridor and neighbouring rooms). Low quality coffee. Filthy TV remote control. Heating can not be turned off or lowered from the room, only from the reception (totaly weird), thus when opening the window for fresh air, the heating automatically increased the fan speed and the temperature, as the room sensor detected colder air…

We booked online and didn’t know breakfast was not included. First morning we were asked our room number before we entered for breakfast. The staff gave me a confusing look so we proceeded to breakfast. 2nd morning the same except this time he said breakfast is not included in our reservation. Without knowing we got charged the first day which is fine. We skipped the 2nd day breakfast. I guess the issue was more so that he could’ve communicated the very first morning our breakfast was not included. FYI, reservations made online (and or with booking.com) may not have breakfast included. Ask about WiFi password or any other questions, unfortunately we weren’t told much, had to ask.

It is a decent hotel but a bit pricey for what they offer, at a 4-star hotel you should receive complementary bottles of water in the room to meet the standards, but here you don't. Overall, it's fine for 1-2 nights because it's located in the center and has a good position. I have noticed that from last year they provide a more quality shower gel and shampoo in the room than last year. Breakfast is rich and good, omlete is not well done, not everyone enjoys it that way (I know that's the MasterChef way to do it) but it's simply not for my taste, but overall, they have a good variety of food. What I like about this hotel is that they provide you free parking which is great.

The free coffee that is included in the breakfast is horrible (not on my taste) I enjoy quality coffee, and if so, do you then I recommend buying one from the Bar located in the lobby of the hotel, it's not expensive and it's very tastefully. There was a weird smell in the bathroom when we entered it and we noticed that is from the drain. We had to put a bag on it to cover it, otherwise the smell is getting all over the room.

A nice hotel close to a wonderful park and within walking distance to the old city. The hotel has free parking for guests. The hotel is pleasant, the reception staff are attentive. The rooms are large with beautiful large windows with a view of the mountains. The mattresses and pillows are very comfortable. Quality towels. Room service and cleaning every day.

We asked for a kettle and the staff brought it to us after 4 requests, the kettle finally arrived without a coffee and tea set. We asked in advance to order a taxi to the airport for a certain time, we were told that they do not order in advance.

The hotel is located just aside of the central park. You only need to walk through the park to get to the downtown. Though, walk to the other direction takes you to the open-air ethnography museum in half an hour. The hotel is in a quiet neighborhood, only the trams on the other side of the canal make some noise. Breakfast is good. The premises area clean and fresh.

It would have been handy if the coffee machines had some intructions in English. I noticed, I was not the only one who needed some trial and error learning loop. The hotel could also simplify access for car pickup and drop off. Not every taxi should take parking ticket for 5 min stay.

The staff are really nice and helpful. They lent us umbrellas, they helped us print, get a taxi and gave us information about the city, everything you need! The views are amazing, it's what you pay for! There's also a big space on the ground floor to relax and wait even after check out.

The water does not get that hot in the shower. Some of the furniture and features are a little bit outdated, and in some cases even malfunctioning. For example, the door to our bathroom was broken. No kettle or hot drinks in the room.

i traveled for work and i'm generally not a "hard to please" person so when i saw the room clean, the bathroom clean and the room being WARM, i was over the moon! loved it. Breakfast was a joy too, delicious scrambled eggs and tasty sausages had me full for the entire day!

my only objection would be the noise that the housekeeping staff was making so early in the morning. I did get up early, but i wouldn't have minded if the noise level was a little lower.

A spacious room ,2 bathrooms, cozy livingroom, horrible bed (mattresses and pillows ) , used and cracked rug, furniture really old and damaged, not well closing doors at both bathrooms, no possibilities to adjust the temperature neither living area nor bedroom and a high noisy heater unit. Breakfast was ok, middle level I would say. Location is quite good ,near the central park.

Except the location, parking space and the staff...nothing !

The staff of the hotel was way too friendly, breakfast was very good with a big variety of food. The room was clean and comfortable.

The only issue was the smell in the room, like someone smoked there in the past. Also I would suggest to add the labels to the food at breakfast as there might be people allergic to things and also foreign guests might want to know what the food is.

Nice room with working AC and beautiful view from window. Comfy bed. Great parking, good breakfast and suitable localisation. Very enjoyable stay.

Bread on breakfast seems to be delivered once for two days. So one day it was fresh, and the second one not. It's good in context of not wasting food, but slightly negatively influenced my experience