Cajon Pass Inn

Check in was good. No issues finding me in the reservation system. Got my questions answered, including check out procedures. The room I got was on the ground level. Easy to watch my car from the window. The inside was great. Clean, quiet, bed was comfy. Shower was great. Watched some TV. It was ok, sometimes the signal went out, but other than that all was great. Quiet at night, even with some people talking in raised voices outside, but that's to be expected when you're on the road. Didn't bother me much, and i still managed to get a good night's sleep. The heater worked fine. Heated up the entire room in a few minutes. Overall, you do get what you pay for.

Does not apply as my experience here was pleasant.

I have booked this BW Cajon Pass many times. This was the first time that I needed help. Staff was AMAZING. My girls left their favorite curling iron in the room. CP was honest and the iron was still in the room. My only comments are personal: BYO: Water, Soda, pillows & comfy blankets for the littles.

Everything is AWESOME at your Hotel. My suggestion/s are that you sell beverages at your counter even if the dispenser is broken. Maybe keep waters, cold cokes, diet cokes and sprite available for purchase. We were desperate. Maybe you have a refrigerator with cold beverages available upon arrival and AM departure for skiing. Just saying....more money for YOU! Also... sell ear plugs!

We asked for ground floor room and it was somewhat quiet for first floor motel room, The room was very clean. Even the paint seemed fairly recently done. Beds were comfortable. We were short some towels but were given those promptly. This hotel is in the pass area so it has a great location.

The smoke detector was beeping! It took 3 trips to front desk area where only night staff person was to get the proper battery. We think he just had never changed one before and wasn't sure of the size needed. We had to change it ourselves by standing on the bed. And there was a funny smell in the room at first. That quickly dispersed once we turned on the air conditioner. Once that was taken care of, it was fine and a reasonable place to stop over.

The property was cleaning the staff was nice

I didn’t like the fact that because of the storm that was hitting the southern California area I had to leave a day early. And when I called to ask them about it, they absolutely refused to give me a refund for the night I didn’t spend at the hotel.

check-in was smooth & they provided us with an extra blanket. The room was plenty big enough, and the bed was comfortable. We were just passing through and there to sleep, so did not use the shower. Location is convenient to both 138 and 215.

The pillows are weirdly small, & should be replaced with regular sized ones.

The location was nice and convenient. The freeway entrance is just 100 yards from the drive way. There is a convenience store and gas station in one. Plus another gas station and food place across the street. The staff were great. The beds were comfortable and the towels were very clean and thick. The walls are decent too. My neighbor was playing music and I could barely hear it which was nice for a comfortable nights sleep. They also have laundry facilities on the second floor. You will have to purchase your own detergent, softener and dryer sheets. About 450 per load.

The bathroom was not as clean as it could have been. There was hair in the bathtub and on the toilet. I purchased my own cleaning supplies and cleaned the room myself. I asked for an early check in and they wanted to charge me 50 for it which is absurd since you dont really get a full stay in the first place. Their idea of a late check out is 1130am. Check out is 11. Most hotels will give you at least an hour and if you need an additional hour they charge 15 dollars.

they had laundry which was amazing! really solid for the value, clean and no bugs unlike what I saw in other reviews around the area. staff were friendly enough as well no problems!

no problems with it but they do require a $100 deposit. I got 100% of mine back maybe two hours after check out so no issue just be aware

Excellent motel between LA and Vegas. The place is clean and the staff was very friendly. No complaints. This motel is situated next to Route 66 so you can imagine the nice view of the desert and mountains when you wake up in the morning.

Given the proximity to the freeway, I was expecting it to be a bit noisy, but surprisingly quiet. Staff was friendly and helpful.

Breakfast/snack area was closed due to covid - but that seemed to be over doing it considering the conditions at the time of my stay.

I liked that I was able to get rooms next to each other and that there was a washer and dryer if needed.

There was something wrong with the door where as it was hard to open and close.