Sheraton Garden Grove-Anaheim South

room size.

parking fees.

When we finally got the right key to the right room, everything was perfect! It had been raining very hard and the FD concierge let us park the car right in front of the door to check in and drop our luggage.

The front desk clerk asked where I would like to be and I said up high on the honors floor. The first room she gave me was on 2nd floor. Not what I anticipated or asked for. then we went to our room and the key didn't open the door. the maintenance guy on that floor did not understand what I asked him and tried to get ahold of the front desk on the radio. The FD clerk did not respond. I had to go back down leaving my partner near the door. Although, we had been directed to the wrong floor and room.

The rooms were impeccable and spacious, the beds were incredibly comfortable and the water pressure was on point! Another little detail is that you have power outlets on top of the bedside table to charge your phones overnight too, which a lot of hotels don't seem to have, oddly.

There was a miscommunication when checking in, we got charged a bit more than what was stated in our Booking reservation, turned out to be a security deposit that we got back in the end but had us confused in the beginning.

location and rooms

the shower was liking

Very clean, quiet hotel. Comfortable and lovely room.

Staff at reception can be a little more attentive and courteous. Some receptionists are nice but some should be a little more polite. The receptionist that served me at check out was not very professional, she did not bother making eye contact, just carrying on talking to another staff member while I was waiting at the counter to settle my account anf return thw room key.

I made a reservation where I am very pleased to be I made a Mistake with Uber request to be dropped off at the the other Sheraton Where we met a man with the same first name as mine Who Though my Uber Was There to pick him up! Strange indeed, but we all received exactly what we asked for Safe joyful pick up and arrival exactly what we all wanted and received

I loved everything about this wonderful property and the Kind human Beings With Exceptional

Glenn the door greeter or bell hop guy made my stay way more awesome then it already was. Such great hospitality displayed from him and he was extremely welcoming and it made it feel like home! 10 out of 10 for Mr Glenn! Also housekeeping kept our room smelling and looking great! Everyone was extremely friendly and beyond helpful on all services. For the price too? Shoot, this was beyond a steal for t

Parking sort of

I think the property is straightforward and the parking is available. easy to access and the shuttle bus station is just right in front of the hotel that can take you to Disneyland! make sure you ride bus number 3 and reserve the ticket ahead of time :) Staffs are great and very helpful!

Not much of facilities and maybe changing the tone of the lighting system will help the property looked much more warm and welcomed :) But overall is not bad!

The staff from the door man to the delivery room service was over the top, almost as if it was scripted movie like just. A Great time..... celebrating my wife's Birthday 🎉🎉🎉 62nd....lots of great food places around the Hotel....sights and attractions...Great job Sheraton....will visit again soon.....my Birthday coming up in July....

To many Great things to even see anything else....Super Great service

The room exceeded expectations in both cleanliness and coziness. It was exactly how it was depicted in the listing, and the staff was very understanding. There was a minor issue regarding leaving their parking lot after checkout, but it was resolved quickly by one of the staff. Overall, we enjoyed our stay, and would highly recommend staying here.