Hampton Inn & Suites Sacramento at CSUS

Overall this was a pleasant stay. The automated text messages sent before my arrival were out of date, talking about COVID restrictions that were long ago updated - they should fix that. As is common with many hotels now, I was surprised to see parking tacked on at 11.50 a night. Honestly, hotels should EXPECT to provide parking as part of the room cost. I did re-check the hotel listing - normally I avoid hotels with extra charges - but it IS in the listing, I just missed it. With a light rail stop directly outside the hotel, I was pleased to be able to leave my car in the hotel's over-priced parking lot and travel into town by light rail (I was attending meetings at the Capitol) for just $3.50 a day. The outdoor pool was chilly but very pleasant. The breakfast was not very special - particularly their choice of only one (or no) meat dish. One day was just biscuits and gravy. However, the coffee was hot and the fruit juice was good.

The air conditioning was a little odd - getting it to cool the first day was a battle. I think they had left it switched off and it was having to cool the room down from a high temperature. At one point I thought I'd have to call the front desk to get an engineer. They do not normally offer room cleaning. That should have been mentioned at check-in. I didn't mind, apart from the fact that I had to call down to get coffee for the in-room coffee machine. I didn't need a fridge, and it didn't have an on/off switch, so I had to wear earplugs at night so as not to be woken by the whirring. Having a fridge for those who need it is a plus, but not having a way to turn it off if you don't want it is an inconvenience.

Frank at reception was a great guy and made our stay even better. Frank was always very polite and helpful and it was nice to be greeted by a friendly person when returning or leaving the complex. Our room was spacious modern and clean. The beds were comfy. Having a full breakfast provided by the motel every morning was a great addition to our stay. Alfred the chef was always up for a chat and gave us plenty of suggestions on what to do in the area. Alfred’s food was always cooked fresh and spot on. The location was perfect for us located right next to Sacramento State University we will definitely be back. Just a special thanks to Frank and Alfred for making our trip to America extra special.

There was a huge amount of land fill rubbish spread all over the hill out side our window. When the property lost power because of a storm we couldn’t open our window to cool the room because of the rubbish smell. Also the cost for parking should be free.

Everything accept check in we arrived late about 2 am from Oakland the counter person couldn't find our reservation I had all my info (confirmation email, confirmation from booking app) still couldn't find it we waited quite a while to get in our room,I don't get why she couldn't do it from our info???

The place outside looked shady not safe we had to drive to the back not sure where we were going, lol parking was really full barely found a parking space I think he needs to be bigger... But everything else was great!!!

I thought the room was clean and cozy. The location was convenient. It was reasonably quiet considering its proximity to the freeway. The staff was friendly. They did upgrade me to a king suite after I was awakened by this punk with his skateboard.

I stayed at this property for two weeks. They told me that housekeeping could not come in and clean the room or the bed linens. I had a problem with that. Also, they charged an additional fee for parking which I thought was absurd since the place was never very full. The coffee was horrible. The breakfast was very mediocre.

inside it was beautiful, clean, and well taken care of. everything I needed was there and the room was clean, comfortable, and quiet. breakfast was also very yummy!! so cool to have coffee, tea, and hot chocolate available, and even a water refill station! the smart tv was an added bonus!

near a trolly stop, but I didn’t see anything that made me think it was unsafe. a security guard was walking around too.

The staff at the desk and the breakfast were friendly and happy. we felt welcomed for sure. The location was great because it was directly between the tram (train) and next to a major freeway. The surroundings are not pretty at all, but the location for us was amazing. The price was high for the room, but we had a short timeline to get a hotel this time.

The price was higher than I would like for a double queen room and we did not have any meat with our breakfast. That was a bummer. Oh, it was hard to find clean water to drink. We kept having to ask the front desk for water bottles with breakfast.

Clean rooms, nice sized pool and great breakfast options. The little cups were an adorable touch as well as the welcome on the tv in the room.

Location was not great, paying for parking, and the staff were nice with the exception of one staff member talking down to another. But lovely to their customers.

Breakfast was just ok, no juice and don’t particularly like water with fruit in it (but the person tending breakfast bar gave us bottles of water) we don’t eat cheese and everytime eggs were served with cheese so couldn’t really enjoy breakfast

No cheese in eggs

Clean, modern, good climate control, everything works! Nice newer property. Close to the freeway but excellent soundproofing. Friendly, competent staff did a great great of working with the safety protocols. Close to public transit.

The “Optics” of the location were less than attractive, looks like this might improve. The location is very convenient to CSUS and many parts of Sacramento, though- a major good point.

It was new & clean, the bathroom had enough towel hooks, and the breakfast was good.

Trying to get to the location was confusing at first. It’s in a corner by the freeway so understandable that the roads in and out would be odd. The price was a bit high but that seems to be what a good motel room costs these days.