Element Colorado Springs Downtown0

Excellent hotel, being relatively new everything was as it should be. Check-in and out was easy with pre-registration.. The hotel was busy when we arrived and we ended up with a disabled room which had lots of room and the bonus of a compact kitchen area. The position is great with easy access to restaurants and shops, free ride bus along the strip was an added bonus although it stops at 10 pm. Parking was easy and competitively priced. Free breakfast was appreciated and more than adequate with selection however at times it was busy but still manageable. Staff were helpful and very polite. Good value for money and would certainly recommend this hotel again.

Really can't think of anything.

The staff was very friendly and accommodating. The pool was pretty spacious and the hot tub was relaxing. The breakfast was pretty good and varied. The ambience was so intriguing, with the nooks and seating. The parking was free and easy to get into and out of.

The pillows were terrible for side sleepers. I wish that there was an option for a harder pillow. There were not enough towels and washcloths for the amount of people we had in there. The breakfast portions were quite small.

Amazing staff. The guy who checked us in was the best customer service provider I have encountered at a hotel ever. The entire facility was clean and nice. The room was perfect and beds extremely comfortable. Location close to everything and felt safe. Loved that it has the underground parking garage. Hot tub was nice and the views were amazing.

The coffee bar was lacking and pool was cold even though it was supposedly heated.

Breakfast was wonderful and there were a lot of options. The cook was kind and he interacted well with the guests. The location was fabulous, very close to restaurants and easy to get to key places.

In my first 5-minute experience with the receptionist, she was kind of short and not inviting. She did become much nicer after a few minutes, she may have been overwhelmed. She was also a bit more friendly and helpful the following morning.

Breakfast is really good! But there should be one more person helping in the kitchen. only one guy there make the guest orders a little late

Only one person in the kitchen taking guests orders and making the food

Beautiful and very clean loved it good for price staff was all wonderful and very helpful

I was a bit bummed the jacuzzi was out of order because that is partially why my husband and I chose to stay here but things happen

The room was large and we loved the mini kitchen. It came stocked with all of the essentials. The hotel itself was clean and modern. The parking garage had security at night.

The hotel is new and well maintained. Staff was exceptionally nice. Breakfast included and really exceeded our expectations. Would definitely recommend this place!

Made to order breakfast. Complimentary afternoon beer & cheese was impressive. Helpful friendly staff.

No complaints

Traveling as a family we had a room with a small but very nice kitchen corner, which was super for us.