Holiday Inn Express - Villa Rica, an IHG Hotel

What I liked about my stay here at the holiday inn express was the customer service. The cleanliness of the facility..the staff here are very polite...The bed was very comfortable. The continental breakfast was prepared and set up well. I felt safe here..I was able to relax in a peaceful environment after my business meeting..I definitely will stay here again and refer others as well.

What I didn't like is minor...I stayed on the four flour which I like but the ice machine was on the 3rd floor. Other than that I would still stay a this hotel.

We had a pleasant stay. So-Fo was good, tv was nice & large, and mostly good reception (it was a cloudless night, so we couldn’t understand that). The fridge was handy, but there weren’t enough regular coffee pods. Breakfast was great, good choices, bacon was perfect, & those sweet rolls-delicious. Thanks, R Moody

I didn’t get to have a cup of coffee before I went down stairs. There were two decaf & only one regular pod. Don’t most people drink regular?

It was a hot breakfast that exceeded my expectations. The room, hallways, and public areas smelled AMAZING. I had little interaction with the staff but I witnessed interactions with other guests and they were super friendly. I did not use the pool (too cold outside) The bed was very comfortable and the sheets were extra soft. We found alot to watch on TV.

I didn't experience anything that could have been improved. It was an excellent stay.

The kind woman who ran the breakfast bar was so sweet and full of hospitality! She always asked how we were doing and helped us if we needed anything.

The ladies at the front desk were not hospitable. They didn’t greet us when we came in, we sat there waiting to be acknowledged. All it takes is a quick “hi, we’ll be with you in just a moment,” to keep me happy, but I don’t do well with being ignored. I would have also liked to have a room with one bed for a little less $$, vs having 2 beds for a couple.

I really liked the provided Dove skin & hair products & the large room!

The evening staff was hard to find. Handprints along the wall next to one of the queen beds made me uneasy but the sheets looked fine. The floors could have been cleaned more...

The hotel is quiet and the staff are very helpful!! It was clean and smell really nice!! This hotel was perfect for convenience in the location! The hotel has helped my family in more ways then they know!! Thank you!

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Room was very nice, comfortable Was pleasantly surprised that all soaps, lotions, etc were liquid Dove products. Great hot breakfast in the morning!

Housekeeping forgot to check little fridge in room. Still food in it.

Breakfast at the hotel was absolutely amazing. All the staff that worked 10/21/2022 all the way though 10/23/2022 was so polite, friendly, caring, and accommodating ♥️♥️. Will be staying here again if I am in the area!

Very clean, great selections for continental breakfast.. nice quiet location but close enough to stores and restaurants. Friendly staff. It was definitely well worth it.

We was on the third floor and it was kids over us running. Wise thing to do next time to put families with small children on the first floor! Otherwise NO COMPLAINTS

Eva at the front desk and Mike the GM were great! They treated us very well.

The bathtub needed to be cleaner. We found some hairs in the tub when we got there.