Royal Inn & Suites

convenient location by all the food and stores . I live in the area and stay at hotels to have a mini vacation without having to leave far from home . This was always my go to hotel but now they have roaches , i used to never see any bugs and now i have to keep the room cold so that the roaches bother other guests and not me.. I really hate that people have ruined the hotels of douglasville with their disgusting life habits. I will continue to stay here because i love the staff and facilities are decent for the price. Roaches are my only issue , i only ever see no more than 2. i shouldn’t be seeing any they replace towels and sheets and everything in the room after each night which i like. You can have your room set back up new even if u are not checking out and have days left for your stay.

i used to never see any bugs and now i have to keep the room cold so that the roaches bother other guests and not me.. I really hate that people have ruined the hotels of douglasville with their disgusting life habits.

One thing that I loved about the hotel was the staff. When I arrived at the hotel I got waited on by a lady and she was very friendly and pleasant I really love her personality. The room was great it was 100% clean and I could have stayed there one more night. I normally when I visit hotels or wherever I stay I always bring Lysol spray and Clorox spray I only had to spray one time and everything else was 100% clean.

Now I will say the air unit it was very very loud it never did get cold in the room it felt like it was colder outside than in the room it really needs updated and some service. The bed was not comfortable at all but it was decent decent enough to get a okay sleep. I am a very light sleeper so the air unit kept me up even when it was on low it's still felt like it was loud as hell.

The property was clean. Inside the room was a little out dated, but very clean and smelt very good. Maybe invest in some up to date bed spreads and curtains. Sheets and bed pillows we're excellent, carpet also very clean.

Alot of weed smoking on the out side of other guest rooms, I could smell it inside of my room. Lots of loud music playing next door one morning was wakened by it. These things are out of your control but maybe have some security patrol every now and then!

The room is very clean, which I appreciate very much.

The prices are pretty steep. The taxes alone are alot. I love this hotel, I just wish it wasn't so expensive.

The room was large and comfortable. The bathroom was clean, with an efficient shower. The king size bed was very comfortable. We were near to several decent restaurants and fast food outlets.

Unfortunately the staff were not serving breakfasts due to some renovation work being carried out so although we had paid for bed and breakfast we only got the bed!

Dining room was closed so could not eat breakfast there. Room was cleaned daily and we always had clean wash cloths and towels. Front desk people were very friendly and helpful.

Ice machine did not work so ice was given out in small plastic bags from the front desk.

Staff was great and very accommodating. Treated you with a smile and anything you needed was not an issue. Place is very close to all stores and dining. If I had known pets were welcome, I might have brought mine. Would come back here and stay again.

Outlets were week. Some of them didn't work. Other than that, I had no issues.

The room was clean and neat on arrival. The staff was very helpful and friendly. I received plenty of amenities and other items and my room was taken care of during my stay.

No complaints.

My overall experience was very pleasant. My room was clean and comfortable. I give it 8 out of 10.

The towels were dirty. The prices are a bit much. The taxes alone are too much.

It was very quiet and peaceful for the busy area it's in. The room was clean and the bathroom practically spotless. Staff are very helpful and kind. It's close to many restaurants and less than a 2 minute drive to I20. Also great free Wifi and a really nice TV!

The bed wasn't super comfortable and the smell of whatever was used to clean the room was very strong at first. Also it was freezing and the washer and dryer are both outside which made it difficult to do laundry onsite, but other than that things were good.