Comfort Suites Elgin

Room size was great. Stayed 4 nights. Convenient to highway, stores, family. We will return in the future.

Reported a few ants in room. Waited for someone to come up as I was told to spray. No one showed. Again next day. Same. A few ants in eating area also. There was an inspection by the owners while we were there. They were not told evidently. The ants are harmless I get, but who wants them? To return we will inspect room first. Then on the weekend, the pool was closed for maintenance. That is when children were at the hotel. 🤔

The best breakfast buffet that we've ever encountered in a chain hotel. Great options for everyone and a very attenetive attendant. The decorating seemed new and nice, but I don't know why they bothered with carpeting under the bed area. Laminate is so much easier to maintain.

There wasn't a bedside tabel on both sides of the bed to put glasses, jewelry and reading material. I had to put them on the floor because I couldn't quite reach the desk. We would prefer a walk in shower. The tub was older and could be replaced.

Location was great, lots of options for food, rooms looked recently remodeled and were bright, comfortable, spacious, nice upgraded materials.

The only not great thing was that the outlet on one side of the bed, by the nightstand, was controlled by a switch which also controlled the ambient light behind the headboard. If you turned off the ambient light, it turned off all the outlets, so no charging your phone or using a CPAP machine with the lights off.

Breakfast was fine except Scrambled eggs.

Could use more variety in the fruit not just apples. My cold water didn't work in the sink. When I left, I was called and told the air dryer was missing. I know I saw it in the bathroom was because I could see it when sitting on the toilet and I was on the toilet right before leaving to go into the frigid weather.

Room was VERY clean and very spacious. I really just stayed so that I wasn't doing a turn and burn taking up most of my day. I was truly impressed for a hotel in this price range. I could see myself staying here in the future.

I don't think I didn't like anything. It's a no frills hotel, so it really couldn't disappoint too badly. Staff was friendly, the room was super clean.. Again, very impressed for this price range.

During time of Covid they were very clean and her staff members at that time we’re super nice and it everything they can to make us feel comfortable

Refrigerators didn’t keep very cold so maybe if they left them on I know that electricity bill will be higher but it would make our food last longer and maybe if there was a microwave since we were traveling with a toddler will be easy to make food

I liked the location to restaurants & gas stations, easy access. The staff was very courteous & friendly.

Because there were a lot of kids at the hotel, the sound bounced because lack of carpeting or curtains & they are kids and forget to use their “indoor voices”.

The location is perfect. Even though the facility is on the middle of construction, it is a good place to stay.

I didn't like the reconditioned process that they were at. It was noise, full of dust and long. It will end eventually but unfortunately, I was part of it.

I loved how clean the place was and how friendly the staff was.

I didn't like that you could not take the continental breakfast back to your room because they said they didn't want bugs but if I ordered delivery it would come to my room so it didn't make much sense to me.

I always stay at Comfort Inns, nice accommodations at a reasonable price. The hotel was close to the scout camp where we were headed for the day.

I always like their breakfasts. But this time (due to Covid restrictions) the breakfast was not too good. I had scrambled eggs & sausage, but no biscuits or toast. The orange juice (juice) machine was out of order. I think they should have had bottled varieties available. I don’t drink coffee or milk, so had to settle for a bottle of water. I was taking my scout grandson to the Merit Badge Univ., at Camp Big Timber in Elgin and no food available until lunch at noon. Hopefully the next time will be the usual fare.