Wingate by Wyndham Lake Charles Casino Area

The staff were amazingly kind and helpful. I had touch points with three front desk and the catering lady at breakfast. Everyone had a smile for me as we walked through the property. It might have helped that I had a cute dog on a leash. Breakfast was excellent. Most hotels serving breakfast now are not worth the value. The layout was wide open and convenient, not confined and claustrophobic. Warm soft, perfectly cooked eggs with sausage. The other hot items looked very good as well. The coffee was very good. The 2 queen room was larger than expected. It was clean and very well stocked with linen and ample packets of coffee. Comfortable beds! We loved the noon check out. Our previous night stay required an early 9am checkout!

The only downside was the close proximity to the highway. The property is on a small strip between an interstate by-way and another busy street. We arrived late around 9pm after a hard 10 hour drive. Had we not been exhausted I worried the traffic would have kept us awake. But the comfortable beds helped us get a good rest.

Great location, great staff, spacious room, comfortable bed.

The shower was super small and the water pressure was horrible. I feel like the price we paid for those 2 nights, we could of at least got a decent size tub and better shower head. Also the walls are very thin. When people leave their rooms, the door slams very hard and woke me up at 4 am.

Great location. Close to restaurants, a shopping center, and literally 1 mile from the casinos the Golden Nugget & L’Auberge. Staff was very nice and polite. Very friendly! Beds were incredible. Adjustable shower head felt wonderful once I got it just right. Free breakfast was simple but satisfying. Had other amenities but we only stayed a night. Must come again!

It was explained to us that there was some renovations going on and we understood it couldn’t be helped. So although some parts didn’t look the best but it was very temporary.

We really enjoyed our King suite with a semi separate bedroom…no door but off to the side of the living room. Very nice floor plan and extremely roomy. With dining are and sink as added bonus for longer stays. Staff was very friendly and helpful.

The current construction was not on our floor but the entrance construction worried me at first. Luckily none of it was a problem. No extra noise or anything. Things were being redone, possibly due to recent rough weather.

Excellent breakfast selections were available.

The shuttle service to the casino was not consistent. More information needs to be given to guests on availability. I was told that flight crews staying at the property needed the shuttle during the time guests were promised.

The room was very clean, quiet & comfortable. The staff was friendly and the breakfast was delicious!!

The hotel was being remodeled and a couple times the materials being used had a strong odor but it is understandable during s renovation.

Cleanliness and staff . Location to family

Rooms too small . The beds were too high , I had to climb in. The bathroom too small . You had to go beside the commode to close the door.

Great hot breakfast, eggs, sausage, potatoes, biscuits yogurt oatmeal. Beds were very comfortable, nice shower, air conditioning worked well. Pet friendly, indoor jacuzzi. Staff very friendly.

Doing some remodeling, waiting on carpeting for the hallways. Bathrooms small and tub slippery although there were hand rails which helped

clean, friendly, shuttle service to and from casino.

They were replacing carpet in first floor hallway but it didn’t disturb anything just saw concrete floor with roll of carpet waiting to be replaced.

the staff was courteous and friendly, the lady named Leia was very helpful in getting us checked in by having a room ready a little bit prior to normal check in. this was really nice after we had driven six plus hours getting there.