Marriott Owings Mills Metro Centre

I did not have breakfast here because even though my booking info said, “Breakfast included,” I was informed at check-in that it was not included. Therefore, we went somewhere else for breakfast.

I didn’t like that the individuals who were checking in and out was NOT attentive to the guest. I stood on-line awhile to check-in before I was even acknowledged, no eye contact. Then when I was checking-out, I stood online waiting to be called. Then another guest came after me, cut in front of me and was immediately acknowledged by the front desk personnel, this made me see this establishment a little different . I think it was her job to inform him that he has to get online but maybe she was clueless because she was not attentive to what was happening around her or …..

Spacious room and bathroom, comfortable beds, blackout curtains in the room were a plus and kept it super dark so you can sleep in on your vacation! Gym had a nice selection of equipment and they provided headphones, warm or cool Towels, drinks etc really thought about the guest first when designing this hotel, all the staff we encountered through our stay was friendly as well. Will be our hotel every year when to come up to visit family!

rooms were nice and spacious the atmosphere was high end the beds were comfortable and the blinds were an unexpected plus

the bathroom door was a major hassle and hazard in my opinion as it wouldn’t stay on track and was quite heavy to slide from both the inside and outside of the bathroom… the main door also had a problem unlocking the dead bolt from inside and from the outside the key card didn’t allow immediate access it turned green but the handle wouldn’t turn

The comforbility!! Very clean...very nice

The fire drill wasn't planned out correctly...it was a practice one with very short notice that it was just a test...panicking trying to get out the shower and get dressed and out to only be told it's a drill we didn't have to leave. So disturbing to me...but other wise all was well.

no breakfast liked spacious room

had several problems. fridge died, cable went out, telephone was intermittent, toilet seat broken. Fridge fixed immediately. TV eventually.ss

I like the room and the service

I did not like that you had to pay for wifi. Every hotel i have stayed in offers free wifi. For the money you are spending in the hotel you should be offering free wifi.

The breakfast was good. I ordered fruit, a croissant, and maple sausage. Everything seemed very fresh.

It was mental break for me, so leaving my room wasn't in my plans. I would've liked to have room service, but it wasn't offered. They offered pickup service or dine in.

Beautiful spacious room. Excellent location.

Lock quit working and we had to move at 8:30 at night. Maintenance guy was nice and helpful but not a single word or apology from management.

The chicken and waffles was really good and the portions were very large. By far the best chicken and waffles I have ever had.

The bartender took his job very seriously. I would have preferred a more relaxing feel during my breakfast.

Beautiful spacious rooms, hallways…and bathrooms! Bathroom mirror backlighting bright and gentle on the face!

No comp breakfast and wifi..overnight parking expensive.