Hyatt Place Marlborough/Apex Center

Location. Very comfortable location near shopping mall and restaurants. Great place when you travel to Boston to stay nearby. Room. We ordered Deluxe King room (#602) and it was amazing room that exceed our expectation. Very spacious room on the last floor with gorgeous view to sunset. Everything was clean and well made. Breakfast. Great and delicious breakfast was more than enough (all you can eat: eggs, potatoes, hush-browns, etc).

Mattress and pillow were completely no comfortable for us, I know this is very personal for each, but mattress was really soft, so I slept in big hole and wake up with back pain. Also there were 5-6 pillows on the bed and they have almost the same size, so there were too big for me and I could not adjust my sleep position during a long time.

great location to sport facility, fun activities, restaurants

we stayed at the Hyatt for 4 nights. the breakfast was mediocre. we had no bath towels and had to visit the front desk several times before any were available. one of the elevators was closed due to maintenance so sometimes the wait was longer than necessary especially since only 4 people were recommended at a time to use. our tv did not work upon arrival. by the second morning we had a new one. the staff were extremely friendly and accommodating though. the room and entire hotel were very clean.

The property was exceptionally clean. The staff went above and beyond to be helpful and kind. Joshua, the front desk employee, even went to the trouble of printing and highlighting train routes for us. We had plenty of space and felt very comfortable. My husband needed extra pillos and they happily brought four to our room. The breakfast was good. Standard powdered eggs, waffles, french toast, potatoes, sausage or bacon depending on the day. We were satisfied. The breakfast area was clean and constantly restocked. The property is in an amazing location with stores, restaurants, and entertainment within steps of the property. Overall , this was a great stay and great value.

I really enjoyed the stay. Although I think this is a critique of preference some travels might want to know that the blankets were thin. I preferred that they were light and thin. They were plenty comfortable and clean but if you get cold at night you may need an extra blanket.

As some may know this is our second time at this hotel. We were very unhappy with this hotel on our last stay and made it known on this review. The hotel approached us with a deal on a second stay and we took it because its the right thing to do. The breakfast in our opinion still needs work but a lot of it also has to do with the guests also staying. But it was a little better this time. On our last stay I wrote how I was very disappointed in the cleanliness of the room. On this trip after my last review the room was very well cleaned and had a great smell to it. I still realize how hard it is to get the rooms cleaned fast and efferently for the turnover of guests. But this trip was lots better and made us know we would be back again. The area offers lots of great restaurants and if you have kids the APEX building offers lots to do. One thing I would add is I've stayed at some very fine hotels and one thing they do that adds to comfort is aroma therapy. I scent that has been very well received is White tea and Fig and as a matter of fact I bring it with me to spray on every hotel we stay at.

Still need to find away to do a better breakfast but truthfully its hard when a lot is due to guests that just dont care about others. The woman serving food into the warming tables I believe was doing the best she could to keep food in on the tables but its hard to do that and also clean after people that have not problem dropping things and not cleaning up after themselves. The Hotel did a good job

I liked the breakfast provided everyday. The convenience of the location with what was around it and close by restaurants. The staff was good and my room was clean.

There was trouble in the bar one night. With people bringing in their own alcohol. We came in after it cleared for a drink because we like the bar. Unfortunately we only had one drink. Because the staff was still trying to get names from a guest I guess and was too emotional. They were basically yelling at each other. I don't blame the staff but if I was in charge I would have shut done the bar for the night.

Very convenient location. Able to walk to multiple restaurants and the Apex entertainment center. Easy access to highway. The breakfast had a great choice of hot foods as well as yogurt, fresh fruit, cereal, etc. Lobby area is open and inviting place for people to meet and hang out. There is also a lobby bar that is open every night from 5pm to 1AM

Dog barking from the room next door for hours on end. We never complained because felt there was nothing to be done other than remove people.

I loved the bathroom. The shower was huge and my son thought it was so cool. The room was great, with a couch and a nice sized closet to hang our clothes. The room was very large. It is a quick walk to tons of family entertainment and dining! I actually plan to stay here again, but for an extra day on my way back.

The pool was closed down when we got there, at no fault to the hotel because a child had gotten sick. So, they had to empty and clean it. What was slightly disappointing was we were told it would definitely be open the next morning and, alas, it was not. I actually planned to leave a little later so that my son could have pool time. The breakfast was also limited, but I think that was covid related.

I was very impressed by the Hyatt in Marlborough. We stayed here to break up a trip from New York to Maine and the facilities definitely exceeded our expectations. There was tons of space, adequate amenities, and overall it was a very comfortable hotel experience.

The location was very good, walkable to most places for dinner and shopping. The breakfast on offer was well prepared, and gave a little more options than the typical, like offering the ingredients to make a breakfast burrito. It also had almond, oak and soy milk, as well as regular milk. The beds were comfortable, and the room large. The workout room offered cardio and free weights and was clean. I would recommend the hotel to others.

my family and I had a great time there. my picky eater children loved the breakfast which was a plus! Such a great location! literally everything you need is in walking distance. will absolutely be coming back

First I want to start off by saying I honestly and truly loved this place. Definetly met all expectations especially for the price! This is totally me being a clean freak .BUT. I was a little turned off when my daughter dropped something and when I reached by the tv to get it the piles of dust was a little disturbing. other than that I can not complain!