America's Best value Inn & Suites-Helena

I felt really safe in and on the property Staff was friendly and helpful with everything we needed and accommodate us with all adment

Affordable and good shower

Amenities felt lacking, but I don't know why.

The bed was comfortable.

I booked through Booking.com. I paid a certain amount for the room. After checking in and paying a friend also checked in and paid (did not use booking.com), he got a lower rate. That really surprised me.

The attendant working came up and tried to fix the AC and then he couldn't he put us on another room. He did a great job

The air conditioner did not work and the light in the room did not work

Price

No hair dryer (but my neighbor had one…) my room had an old lock on the door that didn’t seem safe. One hair in the sink. But the sheets were clean and was better than sleeping in my car or tent in the rain. ;) shower was fine, no soap…I had a little one in my bag. Booked this room fairly late due to thunderstorms messing up my plans.

Bed was very comfortable. Shower was nice.

I booked through booking.com. Upon check-in I was charged $69.00 for the room. My friend who did not have a reservation was only charged $58.00 for the same type of room.

Outdoor pool was clean and inviting.

Handicapped parking was used by some cars without handicapped placard or disabled person plates and ramps were occupied by cars, construction/painter truck, objects or people (using space as a stoop or porch). Groups of people were loud, smoking skunk-spray-smelling like marijuana that permeated into room, discarded food, trash, and small charcoal grills obstructed walkways. Room was in disrepair, a partial smoke detector was the only "decor" of the room, bedspread had holes melted through it, no hangers, TV remote had worn out buttons, furniture was in questionable condition/disrepair, curtain was too narrow and too long and only partially hung by a few hooks, air conditioner had vent broken/completely missing, was loud but functioned. Bathroom was the best part and cleanest space of the room.

Price

It It was smaller than expected. The table did not sit straight. The outlets were falling off. The TV did not have a channel listings. The lighting was not good as some of the lights did not have bulbs in them. No clock in room. No phone.

location

The room was very smelly. Cigarettes' I believe. I asked to move once because it was definitely a smoking room and the ac was hanging off the wall. The next room smelt better however I was contemplating going to get an air freshner.

no breakfast

my room was given to someone else they checked someone else under my name was not very happy about that dont know how without id