Days Inn by Wyndham Helena

The staff, to a person, was sincerely pleasant and accommodating. Having stayed in a 5-Star luxury resort in the Pacfic Islands recently, I can honestly say the staff of the Baymont could give pointers to some other hospitaliers. The bed was very comfortable. The room was clean. In spite of the room being near parked cars and on the ground floor (with guests above us), we spent a nice quiet night. Cookies were available in the evening, which was a nice touch. Breakfast was just fine.

While all was clean, the bathroom could use some updating...or replacement.

The checking in and out process was quick and super easy. The people running the front desk were all super friendly and helpful. The breakfast was great because it provides a variety of different options. The hot tub was amazing and a great way to rest tired muscles after hiking and walking 13.33 miles throughout Mt. Helena and the downtown area in less than a six hour period.

I really have no complaints, but if I must say something, then French toast could maybe be added as an option for breakfast? 😉 Oh, and for people staying multiple days who are not requesting housekeeping maybe tell them where they can throw away their trash.

Nice breakfast and friendly staff. Clean rooms.

Hottub was closed in the morning and there were no towels stocked in pool area. Found pool area to be a bit dirty (hair on floor and filthy towel rack). I also found it odd that when we showed up at 8:30pm she said she almost cancelled the room as my card wasn’t working to charge. My card only works with a pin which is why I selected “pay at property on arrival”. Grateful we still had a room when we arrived.

Great breakfast, clean and hot pool and pool open and working.

There's no elevator in this hotel. We arrived a bit later and they did not have the 2 queen bedroom available. My father has knee problems and cannot do stairs. They were able to place us into the king room in the main floor but we had to pay the difference. The pull out bed matress was uncomfortable. The next day we were able to move into the 2 queen bedroom but had to redo the check in after 3pm.

Room decor was fresh, attractive and looked recently redone. Large room with king bed included a comfortable upholstered chair, work station with large table, computer chair and bright light and food area including great fridge and microwave. Room was quiet with quiet hallways.

Breakfast beverages were crowded into a corner. Placement of less popular items in corner will create space for linear arrangement of food. Kid area would separate adult foods from cereal area with less bumping into each other. The hot food was of a great temperature and appetizing.

Clean. Friendly staff

First time I was ever handed a plunger when we had toilet problems. No staff enter rooms to clean them for more than one night stay. Had to put our towels and garbage in the hall and take in new ones. Is this just a way to not have to pay staff? Why am I paying to stay somewhere the service is non existent?

Baymont in Helena was convenient, clean, well-equipped with a clean coffee pot (that almost never gets cleaned in most hotels!), & unlike almost all hotels not offering cleaning service since Covid began, Baymont cleaned every day if desired! SO AMAZING! Add a wonderful breakfast to the most cordial, helpful & friendly staff…all around, from the fabulous Manager & Asst Manager to the cleaning staff, even though it’s an older hotel, it is truly one of the best places we’ve stayed…and we travel quite often.

The beds were so clean & comfy we didn’t want to get up 😂

The rooms were exceptionally clean and the staff was very friendly. We were able to bring our grandkids to the motel to swim. We were also able to use the dining room area for a family gathering. The bed was very comfortable and the hallways were quiet all night. The breakfast was pretty good as well. I’d stay here again on my next visit to Helena. The price was very reasonable, and the location was perfect.

I can’t think of anything I disliked about our stay.

The bed was very comfortable. The room was nice and quiet. The staff was very friendly and helpful. The breakfast was pretty good for free. The eggs had cheese in them, which was a nice plus, and the sausages were good. I love that they provided bags for picking up after your dog!

Honestly, there wasn't much they could have done better. The lobby had been recently remodeled and was much larger and lighter. I wish the rooms had laminate instead of carpeting just because it makes it easier to pick up after your pet when they make a mess eating or if they have an accident. I wish they had had Keurig coffee makers because we had brought a bunch of k-cups, but the coffee maker they did have was good and much more sanitary.

Quiet, both staff and guests were cheerful, friendly. Room was clean. Handicap accommodations were good. I didn't use TV, but available. Nice comfortable bed and linens. Easily found location. I would stay there again.

I thought the outside looked a little seedy. The entrance looked more like a back door. Although handicap parking was right next to the entrance, opening the outside door was difficult. Certainly no view from the room!