Hotel Indigo - Omaha Downtown, an IHG Hotel0

Great room with view. Loft/warehouse, tasteful vintage feel. Speakeasy! Gym. Spacious place, attentive to detail and decor. Good November price. Welcoming, lovely staff. Gas fireplace in modern lobby. Nespresso. Clean. Indian & Chinese restaurant within walking distance. Overall very satisfied. You should be able to meet people here. Fast elevators. Even the stairwell has been given color and life. Hopefully no price gouging occurs and that only respectul guests show up.

A freezer in the fridge for ice cream would be nice. A microwave or onsite cafe would be nice--a sauna would be super nice! The speakeasy needs to relax just a little. The hvac control panel is a bit too bright at night. Better not be afraid of heights, as there is a very vertical inner court.

The hotel is fun and fresh, modern and with old touches sprinkled in. The staff was very friendly and was quick to answer any questions that arose. It is conveniently licated and close to Creighton University and the Old Markef area. There were more snacks and drinks available than at a typical hotel. The hotel providdd a happy hour even certain days if the week with a free cocktail for the guests. They did a good job of catering to specific needs/ wants and requests.

The incidentals options offered in the lobby were pretty pretty extensive, but also pretty expensive. There was one day that my room was not cleaned/ I think it hinestly just got missed so I had to request new coffee and towels. I am sure it was an oversight because the staff was constantly cleaning everything snd mopping common areas and I actually luked that they seemed to take pride in their hitel. Not uncommon- but parking costs extra at this location. And at the time of my stay, they didnt yet have their speak easy bar or restaurant open.

Great room with a desk, several lamps, a few chairs, endtables, a hassock and huge, curtain drawn windows. High ceilings. Secure. Rain shower with horizontal spray. Good complimentary herbal shampoo. Complimentary tea. A large cornerstore is a few blocks away.

An onsite washer and dryer would be great! Also, a vending machine for things like laundry soap, alka-seltzer, rubbing alcohol.. Goofy automated front doors that need a rethink. A few kitchenware items would come in handy.

Need more parking. If this hotel is busy they only have 20 spots for a 90 room hotel. Parking on the street is free after 9 but parking around the hotel is only 2 hrs parking with garage across the street.

Unusual but beautiful decor. Spacious room & great bathroom, esp the shower. Very cold refrigerator (unusual for a hotel).

Arrived earlier than check in . Desk receptionist was not very friendly (we had our car valet parked); explained that we knew we were early & just wanted 2 store luggage (which they did. upon our late afternoon check in, we went to room only to find someone was staying in room. Another trip to desk, a supervisor & finally new keys & new room. Young gentleman working Valet was very accommodating & helpful. Breakfast was a “grab & go” but no trays or container (i.e. paper bad etc) was provided. For most guests it took 2 trips back to room esp if you had coffee. If

Nice big bathroom. Room was great.

No restaurant or bar. Some weird speakeasy where you couldnt get service.

Decor/vibe/comfort ~ all 10s. Lovely front desk folks

A handful of reviews said there is free parking. FYI, it’s $18. Not a bad thing really but wanted to clear that up

My likes for the property are as follows: *Please excuse lengthy review- but I’m some elated and overwhelmed with emotion and gratitude I liked how centrally located and easy to get to surrounding areas. I was visiting for a college graduation for Bellevue University which the ceremony held at Mid America Center in Council Bluffs so it made it efficient to get to and from. The room was spacious, nicely decorated and the surrounding areas from the entry way, lobby, foyer, store and common areas were equally exquisite. The icing on the cake was the level of professionalism, responsiveness and customer service. Superstar Shae was the most pleasant front desk personnel I’ve ever encountered in all of my travels- by far! She went above and beyond to make sure I had a flower arrangement delivered to my room. She made notes and facilitated that process and didn’t blink an eye when I asked if she could do so. Upon meeting her in person I was enamored by her warm and friendly demeanor even at 3am as I went to the store area to purchase some late night snacks and inquiry about a late check out. She’s the epitome of excellent customer service. Not only is she a front desk agent but she is an affable ambassador representing the property in the utmost positive light. I hope the mobility within the company is nothing but upward for her and wish her all the success. The same sentiments go to Matt as I had a conversation with him among my check out. He was friendly and personable as well. I can definitely see that an environment of excellence and exceptionalism is what Hotel Indigo strives for and obvious achieves with flying colors. I will recommend this to anyone who visits Omaha,NE and I will most definitely stay at this property if I ever come back. Thanks!

The only thing I did not like about this property is that I regret I didn’t stay longer.

This hotel was immaculate! The room was so crisp and cozy! I loved the exposed brick and ceiling! The bathroom was BEAUTIFUL!! Oh and did I mention how clean it was?? Seriously top notch! I cannot wait to bring my husband there! In your room you do not hear anything from any of the other rooms. The staff is so great! The Valet guys were so kind and quick. There was a great happy hour and the bartender was so nice! I have nothing but compliments for this hotel!

Parking was a bit confusing and expensive.

I LOVE the historic uniqueness of this Hotel. This is the Nicest Hotel I've stayed in! LOVE the brick, size of rooms, Ceilings and character of this Hotel! The Bed was superb! The staff were friendly, helpful and Awesome! Everything was Excellent and Top of the line! Close to Old Market where there are excellent Restaurants etc. I can't say enough of how great this place is!!! This is such s great review that you probably don't believe it... I've been recommending this Hotel to everyone! I wish they had others throughout the Country!

I can't find one single thing that I didn't like except that I wish I could have stayed longer!