Best Western Atlantic City Hotel

I liked the price and location of this hotel. Away from all the hustle and bustle. But walking distance from the boardwalk and all the happenings. I was there for a concert at the Boardwalk Hall and it took us about 15 mins walking to get there. Arman is a great staff member. His coworker checked us in and the room she put us in had a dirty bed skirt. I came to the front desk and said something to Arman and without hesitation he fixed the issue and gave us a new room which was actually better and more spacious (room on the 4th floor). Then on the day of checkout I noticed his coworker had charged me for the room even tho I prepaid on booking.com. He fixed the issue and provide documentation to support the changes. Overall super professional and kind. The bed was comfy, adequate lighting and outlets for charging electronic devices. The room has fridge and microwave which seems rare these days. Even though I didn’t use it was nice to see the bathroom equipped with shower gel, shampoo and conditioner. The water was just the right amount of hot and the water pressure was on point.

I didn’t like that they make you sign a form saying you agree to not smoke in the room or be charged and yet the hallways smelled like marijuana. The room on the second floor was tight and the windows weren’t clean. Whoever was in charge of that room also didn’t change all the sheets as the bed skirt was dirty.

Great staff, clean and contemporary rooms, one of the best hotel beds I've ever slept on. Generous amount of pillows. Standard free breakfast with good coffee. Disappointed coffee not served throughout the day.

Water pressure in the shower was weak but not hateful. Towels had seen better days and were small. Elevator painfully slow The location was horrible. Hotel surrounded by junkies and the homeless. Did not feel safe walking the side streets to boardwalk. Do not use New York Street to get to boardwalk use St James instead.

Was clean, staff was very nice, bed was very comfortable.

The surrounding area is heavily infested with drug addicts and dealers. Even though no one bothered us it was just disturbing and sad to witness.

Breakfast was good, I would suggest scrambled eggs on some days. It would also be nice if they can alternate between Turkey sausages and bacon. The staff taking care of the breakfast service were great! The room was very clean ! The staff was great ! Parking was always available. Bed was comfortable.

Breakfast menu very similar every day. The breakfast room was too small, very difficult to find a seat. Water flow when taking a shower or using sink was an issue. $20.00 daily charge for parking was a surprise. Ordered Pizza one night using their room service application. I ordered a pizza, fries and 2 soft drinks and was told it would take 45 minutes. I placed the order and after waiting 40 minutes they called me back and told me they could not deliver because there was issues in the kitchen!

The fact that they have continental breakfast, which saves a big expense is one reason we stay here. Our first room the ac rattled tremendously. My daughter, who has sensory issues could not sleep because of it. At midnight I went to the front desk to see if maybe they had a fan that i could use to maybe drowned out the noise, and the man said they didn't. I was thinking of going somewhere to buy one but he said "how about another room?" I was beyond greatful he took me to another room to check that ac first. It had no rattle. I went and got my daughter and our stuff and he bought us the new key cards up. We slept so good! The staff is very friendly.

I loved the room we stayed in; it was very spacious & comfortable. Also breakfast was excellent. Also the Spa tub was great. If you're a walker it's close to the outlets, but if not you can take the Jitney Bus to a stop close to it. Also the location of the hotel is great & easy to get to. I always recommend this hotel to all my family and friends because of my wonderful stays there.

It doesn't have an indoor pool. It doesn't have a recreation room. It doesn't have complimentary water in the room. You have to eat in the breakfast room,which gets crowded quickly. The snack machine is way to expensive for families. It doesn't have discount parking for walker & wheelchair guest.

Finally after changing rooms 2 times because of the heater not working right in those 1st rooms, I enjoyed my stay. Breakfast was good and the staff working the breakfast room were so nice despite the fact they ran out of juice and only served turkey sausage which I do not like.

The problem with the rooms having the heater not working right (room set at 80 degrees but cold air coming out of the heater) causing me to change rooms 2 times and the room I ended up in (2nd floor near breakfast room) I saw a roach running across the tv cabinet and I killed it. Then the breakfast food was cold despite being in a heater (eggs and sausage) and new rule you have to swipe your room key card to get into the breakfast room yet my card did not work and told by the worker who came to open the door for me that the key card only works for employees to get in not the customers....

it was very clean. The room was pretty big, the TV was big and had a lot of channels, the shower water was hot and stayed hot, overall pretty quiet. not too far from the beach. the breakfast was phenomenal for the price of the stay and it was during reasonable hours.

the bed was pretty stiff but it wasn’t that big of a deal, the beach was within walking distance but I can see that if you’re disabled or have mobility issues it may be too far. not too much to do within walking distance. some restaurants but not too many.

Great value basic hotel,very close to the boardwalk. Staff friendly, helpful and very accommodating. Rooms good size, decor tired but functional. Best coffee maker in our ‘touring’ holiday. The breakfasts are included and fab - self serve waffle station was amazing, had as much as we liked. Hotel few mins walk to boardwalk. Great 7-11 shop very close.

Nothing bad about the property itself, good value. However the short walk to the boardwalk was poorly illuminated and the paths were damaged.

The room was very clean as well as the hotel. Breakfast was simple, nothing extravagant, and it was the same during our entire stay. The bathroom was very small, no vanity, but it was adequate. This is my second stay at this property. The location works for me because it is approximately 2-1/2 blocks from the boardwalk, it is very near the Outlet stores. I am a walker, and everything is in walking distance.

The location. The bathroom.