Holiday Inn Express & Suites Columbus-Easton Area

The location was fine, with shopping nearby. It was convenient to interstate, for travel to and from Mid-Ohio Sports Car Course. I had an early flight out, so made getting to the airport easy. I did not have breakfast, as I had to leave before 6:00 AM all days.

The only things that were troubling, but not a big problem, was the remote didn't work well and the toilet. The remote wouldn't turn the TV on, but turning it on by the switch, using the remote to set to cable the TV would work. Then using the remote to change the channels, but using the TV to turn up the sound. The toilet would occasionally continue running after flushing. Jiggling the handle would stop the running.

I absolutely loved the ladies at the front desk, Paris H. and Kitara M. They were absolutely the nicest and most helpful people! Booking.com completely dropped the ball and never actually reserved my room through the hotel. Those ladies went above and beyond to get me a room before they were completely booked. I’m so thankful they were there or I would have had to drive around looking for another place to stay while the rest of my family was at that hotel. They helped me navigate through booking.com terrible customer service. They were able to upgrade me to suite for all the trouble booking.com caused. I’m so grateful for them! The hotel also had a wonderful continental breakfast and the staff was all on top of everything.

There wasn’t a thing I disliked about the hotel. My only problem was with booking.com. I won’t ever be using their services again.

Lobby and room were both very clean. Staff was friendly and eager to help.

I took my kids down to the pool to swim before bed and there were multiple children screaming, pushing and jumping into the pool on the shallow end. There was also multiple children under the age of 10 unattended and doing the same. A staff member came in to bring more towels which I greatly appreciated because the other children had all the other towels all over the floor. I was expecting the staff member to say something to the children about their behavior or ask where their parents were but she didn't. So unfortunately I ended my kids fun early because the other kids constantly trying to push, splash or dunk my kids. Oh and i didn't like the lack of seating. There was only one chair.

It was clean and the bed was comfortable. The free breakfast had a lot of options and was presented in a nice way. It starting at 7 worked well for us.

When we first went to check in they told us they didn't have our reservation. We spent a half hour in the car trying to call Booking.com where we were hung up on twice. After all of that my husband went back in they had found our reservation and said the name was reversed. It was a little inconvienent and made us late for the plans we had.

I stay at this hotel for 3 days 11/23/21-11/26/21 and I loved the fact that it was very quiet and the bed was so comfortable. Breakfast was buffet style and delicious! The staff was also attentive and friendly. And everything from restaurants, stores, gas station etc are literally within walking distance (if you prefer to walk than drive).

The only thing that I didn't like was the elevators being unclean. There was a cup with some liquid in it on the side of the elevator floor that was there for a day. And the floor of the elevator needed cleaning because it was dirty.

Nice free breakfast, great location to the concert we were attending. Also there is a very nice place full of shops and food options only half a mile away.

Are room key would stop working randomly so I had to go down to the desk a at least 3 times to fix the issue.

Everyone was super nice! The room was very clean when we got there and it was very spacious! It was easy to find our room with the info we were given. Breakfast was a great addition that made our morning great!

Nothing! Everything was perfect and everyone was nice and patient with us!

The two women at breakfast were exceptional. They were very friendly and hospitable. Breakfast was great, my family and I really enjoyed the veggie omelet. The staff were very friendly, we had a great time in the pool, and the convience of the hotel to local shopping etc was perfect.

The price could have been cheaper but overall it was good.

the breakfast was great. room was big and clean. staff was extremely helpful and kind with assisting in early check in and late checkout.

hot tub was not working. breakfast was being closed an hour before it was over so we felt kind of rushed to finish. doors to hotel were out of service.

The peace and quiet, the pillows, the mattress

The continental breakfast was disappointing, I've had much better at worse hotels. The omelettes were gross, I thought there would be more options like scrambled eggs or pancakes/waffles, and I hate Colombian coffee. Thank you for breakfast, it was just depressing.